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header-product Support Service Lenovo 3 Year Premier Support With Onsite 5WS0T36154
307.49 €

Support Service Lenovo 3 Year Premier Support With Onsite 5WS0T36154

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Support Service Lenovo 3 Year Premier Support With Onsite 5WS0T36154

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Short description

Lenovo 3 Year Premier Support With Onsite provides comprehensive technical support, including 24/7 access to expert technicians, priority service, and onsite repairs. This service ensures minimal downtime for your devices, allowing for quick resolutions to any issues. Ideal for businesses that rely on their technology, it offers peace of mind with reliable support tailored to your needs.
Available at price 307.49 €: 100 pcs.
Total available for order: 200 pcs.
Warranty: 2 Years
SKU: 1978980
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
29.06.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
02.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
02.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 102.5 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 8.54 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support is a 3-year on-site technical support service that provides direct access to advanced-level Lenovo technicians for hardware and OEM software assistance. The service offers end-to-end case management, faster first-time resolution, and a dedicated Premier Support Center available 24 x 7 x 365 with a single point of contact for escalation and case tracking. Technical Account Managers (TAMs) are included to provide proactive relationship management, personalized recommendations, and quarterly reporting. For eligible devices such as Lenovo ThinkVision monitors, Premier Support adds prioritized replacement and advanced exchange for covered warranty claims.

Advantages

Premier Support delivers expert troubleshooting from experienced technicians who focus on first-time fixes and complex problem solving rather than scripted responses. Customers receive a dedicated phone number with no phone-tree navigation, next-business-day onsite labor and prioritized parts, consistent case ownership via TAMs, and 24/7 access to advanced technical resources. The service reduces internal operational burden by offloading routine support tasks to Lenovo’s specialists so in-house teams can concentrate on innovation and revenue-generating activities.

Suitable for

  • Small and medium businesses needing prioritized on-site hardware and software support
  • IT departments seeking reduced downtime and single-point escalation management
  • Organizations using Lenovo devices and ThinkVision monitors requiring fast replacement and advanced troubleshooting

Key specifications

  • Service type: On-site support
  • Duration: 3 year(s)
  • Access: 24 x 7 x 365 Premier Support Center
  • Support scope: Hardware and OEM software support, case & escalation management
  • Included roles: Technical Account Manager (TAM) for proactive management
  • Service features: Next-business-day onsite labor (where applicable) and prioritized parts; advanced exchange for eligible monitors
  • Manufacturer part number (MPN): 5WS0T36154

How to use

Contact the dedicated Premier Support phone number provided with your service to open a case; you will be routed directly to an advanced-level technician without navigating a phone tree. The assigned TAM will act as a single point of contact for end-to-end case management and escalation. For hardware issues, Lenovo will triage the problem remotely and dispatch next-business-day onsite labor or arrange advanced exchange for warrantied monitor replacements where applicable. Keep purchase and warranty information available to expedite service.

Usage recommendations

Maintain an inventory of covered Lenovo devices and serial numbers, register assets where required, and provide detailed incident information when contacting Premier Support to ensure fast, accurate resolution and to make the most of your 3-year on-site coverage.

Specifications

Type:
On-site
Number of years:
3 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Premium Support
Number of years:
3 year(s)
On-site support:
Yes
License quantity:
1
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 29.06.2026 Best delivery 307.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 15.07.2026 307.49 €
307.49 €
Stock: 100
Delivery Date: 29.06.2026 Best delivery
Warehouse: BT10
Available only for legal entities
307.49 €
Stock: 100
Delivery Date: 15.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 3 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 307.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 3 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 3 Year Premier Support With Onsite online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.