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header-product Support Service Lenovo 4 Year Premier Support With Onsite 5WS0T36184
180.99 €

Support Service Lenovo 4 Year Premier Support With Onsite 5WS0T36184

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Support Service Lenovo 4 Year Premier Support With Onsite 5WS0T36184

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Short description

Lenovo 4 Year Premier Support With Onsite provides comprehensive IT support, ensuring quick response times and expert assistance. Enjoy benefits like on-site service, priority access to technicians, and 24/7 support, enhancing your productivity and minimizing downtime.
Available for order: 50 pcs.
Warranty: 2 Years
SKU: 2009647
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
06.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
06.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

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afterward

3 mth. х 60.33 €

overpayment

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All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 5.03 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support (4 Year Premier Support With Onsite, MPN 5WS0T36184) delivers advanced, end-to-end technical assistance for Lenovo hardware and OEM software. The service includes a dedicated Premier Support Center with 24x7x365 availability, a single point of contact for case and escalation management, prioritized parts and next-business-day onsite labor, and access to Technical Account Managers (TAMs) for proactive relationship and reporting. This offering is designed to reduce downtime, speed resolution of complex issues, and free internal IT staff to focus on higher-value projects.

Advantages

Premier Support provides access to advanced-level technicians who emphasize first-time resolution and offer direct, scripted-free troubleshooting. Customers receive a dedicated phone number without a phone tree, end-to-end case management, quarterly reporting through TAMs, and prioritized handling for parts and warranty replacements. The service combines 24/7 technical support with next-business-day onsite repairs to minimize operational disruption.

Suitable for

  • Businesses seeking 24/7 advanced technical support for Lenovo systems and OEM software
  • Organizations that require on-site repairs and prioritized parts replacement
  • IT teams that want to offload routine support tasks and focus on innovation
  • Enterprises using Lenovo ThinkVision monitors that need single-contact monitor support

Key specifications

  • Product name: Support Service Lenovo 4 Year Premier Support With Onsite (MPN 5WS0T36184)
  • Duration: 4 year(s)
  • On-site support: Yes — next-business-day onsite labor
  • Support availability: 24 x 7 x 365 via dedicated Premier Support Center
  • TAM: Technical Account Manager for proactive escalation and quarterly reporting
  • Scope: Hardware and OEM software support, prioritized parts and Advanced Exchange for warrantied monitors

How to use

Purchase the Lenovo Premier Support service matching your system (MPN 5WS0T36184) and register the service to link it to your devices. Use the dedicated phone number to contact the Premier Support Center for incidents, escalating cases through your assigned TAM when necessary. For hardware faults, open a support case and a technician will diagnose remotely; if required, onsite labor is scheduled for the next business day and prioritized replacement parts are shipped according to the service terms.

Usage recommendations

Register devices immediately after purchase and document contact and asset information for faster case handling. Use TAM-provided quarterly reports to identify recurring issues and optimize device configuration or lifecycle planning.

Specifications

Number of years:
4 year(s)
On-site support:
Yes
All features

Features

Service type:
Premium Support
Number of years:
4 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 4 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 180.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 4 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 4 Year Premier Support With Onsite online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.