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header-product Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36204
369.49 €

Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36204

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Support Service Lenovo 5 Year Premier Support With Onsite 5WS0T36204

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Short description

Lenovo 5 Year Premier Support With Onsite provides comprehensive technical support and on-site assistance for your Lenovo products. Enjoy priority access to expert technicians, faster resolution times, and peace of mind knowing that your devices are covered for five years. This service ensures minimal downtime and optimal performance for your business operations.
Available for order: 50 pcs.
Warranty: 2 Years
SKU: 2009667
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Tuesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
03.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.99 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
03.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
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pay in 3 equal parts

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afterward

3 mth. х 123.16 €

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All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 10.26 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support provides direct access to experienced Lenovo technicians for comprehensive hardware and software support. This five-year on-site service (MPN 5WS0T36204) delivers advanced-level troubleshooting, end-to-end case management, and prioritized parts and replacement service to minimize downtime and keep systems operating efficiently.

Advantages

Premier Support gives businesses a single point of contact to manage cases and escalations, a dedicated phone number without a phone tree, and 24x7x365 access to advanced technical experts measured on first-time resolution. The service includes next-business-day onsite labor and prioritized parts, proactive account management via Technical Account Managers (TAMs), and faster handling of monitor-related warranty replacements through Lenovo Advanced Exchange when applicable.

Suitable for

  • IT departments that need to reduce operational complexity and offload routine support tasks
  • Businesses seeking faster incident resolution and reduced system downtime
  • Organizations that require on-site support and prioritized parts for critical equipment
  • Teams using Lenovo desktops, laptops, or ThinkVision monitors requiring advanced-level assistance

Key specifications

  • Service type: Premier Support with On-site
  • Duration: 5 year(s)
  • On-site support: Yes (next-business-day onsite labor where applicable)
  • Access: 24 x 7 x 365 advanced technical support
  • Support scope: Hardware and OEM software support; monitor support and prioritized advanced exchange for warrantied monitors
  • Account services: Technical Account Manager (TAM) and quarterly reporting

How to use

Contact the dedicated Lenovo Premier Support phone number or your assigned Technical Account Manager to open a case. Provide product details and a description of the issue; Premier Support technicians will perform advanced troubleshooting and manage end-to-end resolution. If on-site service is required, Lenovo schedules next-business-day onsite labor where available and prioritizes parts or replacements as needed.

Usage recommendations

Use Premier Support for business-critical Lenovo systems where minimizing downtime is essential. Maintain up-to-date system and warranty information with your TAM to ensure the fastest possible response and to make full use of proactive reporting and escalation management.

Specifications

Type:
On-site
Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Type:
On-site
Service type:
Premium Support
Number of years:
5 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 5 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 369.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 5 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 5 Year Premier Support With Onsite online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
shipping
Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.