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header-product Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86619
317.49 €

Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86619

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Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86619

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Short description

Lenovo 4 Year Premier Support With Onsite provides comprehensive technical support and onsite service for your Lenovo devices. Enjoy priority access to expert technicians, faster response times, and hassle-free repairs. This service ensures your business continuity with minimal downtime, allowing you to focus on your work without worrying about device issues.
Available at price 317.49 €: 100 pcs.
Total available for order: 300 pcs.
Warranty: 2 Years
SKU: 2117758
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
29.06.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
02.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
02.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 105.83 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 8.82 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support is a four-year advanced support service with onsite coverage that gives your organization priority access to Lenovo’s experienced technicians for hardware and OEM software issues. The service combines 24/7 access to an expert support center, single-point case management, and faster first-time resolution to minimize downtime and maintain device productivity.

Advantages

Premier Support provides advanced-level technicians, end-to-end case and escalation management, and a dedicated phone line without phone-menu navigation. The offering includes next-business-day onsite labor and parts prioritization, proactive Technical Account Manager (TAM) support with personalized recommendations and quarterly reporting, and prioritized monitor replacement through Lenovo Advanced Exchange when warranty replacement is needed.

Suitable for

  • Businesses that require prioritized, enterprise-grade technical support
  • IT teams that want to offload routine support and focus on strategic projects
  • Organizations needing 24/7 access to advanced troubleshooting and faster resolution
  • Deployments where next-business-day onsite service and parts prioritization reduce downtime

Key specifications

  • Service name: Lenovo Premier Support
  • Duration: 4 year(s)
  • On-site support: Yes (next-business-day onsite labor)
  • Coverage: Hardware and OEM software support
  • Support availability: 24 x 7 x 365
  • Single point of contact: Technical Account Manager (TAM) and Premier Support Center

How to use

Purchase the Lenovo 4 Year Premier Support With Onsite (MPN 5WS0W86619) for covered devices. When a hardware or OEM software issue occurs, contact the dedicated Premier Support phone number to open a case; the TAM will act as a single point of contact for escalation and case management. For monitor issues, request technical assistance from the Premier Support team and, if required, a prioritized Advanced Exchange replacement will be arranged with next-business-day delivery.

Usage recommendations

Assign the Premier Support service to mission-critical devices and share the dedicated contact information with IT staff and end users so incidents are routed directly to the Premier Support Center; this helps maximize first-time fixes and minimizes operational disruption.

Specifications

Number of years:
4 year(s)
On-site support:
Yes
All features

Features

Service type:
Premium Support
Number of years:
4 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT10 100 29.06.2026 Best delivery 317.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 15.07.2026 317.49 €
317.49 €
Stock: 100
Delivery Date: 29.06.2026 Best delivery
Warehouse: BT10
Available only for legal entities
317.49 €
Stock: 200
Delivery Date: 15.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 4 Year Premier Support With Onsite cost, and is it available for purchase?

The price is 317.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 300 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 4 Year Premier Support With Onsite be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 4 Year Premier Support With Onsite online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.