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header-product Premier Support Service Lenovo 5 Year 5WS0W86691
116.99 €

Premier Support Service Lenovo 5 Year 5WS0W86691

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Short description

Lenovo 5 Year Premier Support provides comprehensive IT support with on-site service, ensuring quick resolution of issues. This service includes direct access to advanced technical support, priority service, and hardware repair, minimizing downtime and enhancing productivity. Ideal for businesses seeking reliable and efficient support for their Lenovo devices.
Available for order: 50 pcs.
Warranty: 2 Years
SKU: 2117818
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Tuesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
17.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
17.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 39 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 3.25 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support Service (5WS0W86691) delivers direct access to advanced-level Lenovo technicians and end-to-end case management for five years, including on-site support. The service covers hardware and OEM software troubleshooting, prioritizes parts and replacements, and provides next-business-day onsite labor to reduce downtime and maintain productivity.

Advantages

Premier Support gives a single point of contact and dedicated phone access without phone-tree menus, 24x7 availability of advanced technical support, and measurement focused on first-time resolution. Technical Account Managers (TAMs) provide proactive relationship and escalation management, personalized recommendations, and robust quarterly reporting to increase consistency and visibility. For warrantied monitors, Premier Support adds prioritized replacement through Lenovo Advanced Exchange.

Suitable for

  • Businesses that require reliable hardware and OEM software support
  • IT teams that need to offload routine troubleshooting and focus on strategic projects
  • Organisations seeking reduced system downtime and faster repair turnaround
  • Users of Lenovo ThinkVision monitors needing advanced-level assistance and prioritized replacements

Key specifications

  • Product name: Premier Support Service Lenovo 5 Year 5WS0W86691
  • Coverage period: 5 year(s)
  • On-site support: Yes (next-business-day onsite labor)
  • Support scope: Hardware and OEM software support; advanced troubleshooting; case & escalation management
  • Support availability: 24 x 7 x 365; dedicated phone access
  • Additional services: Technical Account Manager (TAM); parts prioritization; Lenovo Advanced Exchange for monitor replacements

How to use

Purchase the Premier Support Service and register your eligible Lenovo devices under the provided service contract. Use the dedicated phone number or designated contact to open and manage cases; your Technical Account Manager can act as a single point of contact for escalations and proactive planning. For covered monitor replacements, follow Lenovo's Advanced Exchange process to receive prioritized next-business-day delivery of replacement units.

Usage recommendations

Register devices immediately after purchase, keep warranty and service contract details accessible, and involve your TAM for regular reviews to prioritize parts and tailor support to business needs.

Specifications

Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Service type:
Premium Support
Number of years:
5 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Customer reviews

Customer questions

FAQ

How much does the Premier Support Service Lenovo 5WS0W86691 cost, and is it available for purchase?

The price is 116.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Premier Support Service Lenovo 5WS0W86691 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Premier Support Service Lenovo 5WS0W86691 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.