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header-product Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86697
285.99 €

Support Service Lenovo 4 Year Premier Support With Onsite 5WS0W86697

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Short description

Lenovo 4 Year Premier Support With Onsite 5WS0W86697 offers comprehensive technical support and onsite service for your Lenovo devices. Enjoy priority access to expert technicians, faster response times, and hassle-free service. This support plan ensures that your devices are always operational, minimizing downtime and maximizing productivity. Ideal for businesses that rely on Lenovo technology.
Available at price 285.99 €: 50 pcs.
Total available for order: 250 pcs.
Warranty: 2 Years
SKU: 2117824
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Monday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
02.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
02.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 95.33 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 7.94 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support provides direct access to experienced Lenovo technicians who deliver comprehensive hardware and OEM software support and end-to-end case management. This 4-year Premier Support with onsite service (MPN 5WS0W86697) offers prioritized troubleshooting, faster resolution, and next-business-day onsite labor to minimize downtime and keep your systems operating efficiently.

Advantages

Premier Support combines advanced-level technicians, a dedicated Premier Support Center available 24x7x365, and a single point of contact for case and escalation management. The service includes prioritized parts, next-business-day onsite repairs, and proactive Technical Account Managers (TAMs) who provide personalized recommendations and robust quarterly reporting. For monitors, the plan extends to configuration, display settings, multi-monitor interoperability, device driver support, and prioritized advanced-exchange replacement when a warrantied unit must be swapped.

Suitable for

  • Businesses that require prioritized, fast-response technical support
  • IT teams that want to offload routine support and focus on strategic projects
  • Organizations using Lenovo desktops, laptops, and ThinkVision monitors needing onsite repair
  • Environments where minimizing system downtime is critical

Key specifications

  • Product name: Support Service Lenovo 4 Year Premier Support With Onsite
  • Manufacturer part number (MPN): 5WS0W86697
  • Duration: 4 year(s)
  • On-site support: Yes (next-business-day onsite labor)
  • Support coverage: Hardware and OEM software, monitor technical assistance
  • Service features: 24x7x365 Premier Support Center, single point of contact, prioritized parts, Advanced Exchange for warrantied monitors

How to use

Purchase and register the Premier Support plan for the covered device using the provided MPN (5WS0W86697). When an issue occurs, contact the dedicated Premier Support phone line to reach an advanced-level technician without navigating phone menus. The assigned Technical Account Manager (if applicable) will manage escalation and provide status updates. For hardware faults covered under warranty, Lenovo will prioritize parts and dispatch next-business-day onsite labor or ship an Advanced Exchange replacement for eligible monitors.

Usage recommendations

Register devices promptly after purchase, maintain up-to-date system and driver information, and provide your TAM with relevant environment details to accelerate diagnosis and resolution.

Specifications

Number of years:
4 year(s)
On-site support:
Yes
All features

Features

Service type:
Premium Support
Number of years:
4 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT5 50 Monday Best delivery 285.99 €
BT10 100 Monday Best delivery 287.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 100 15.07.2026 287.49 €
285.99 €
Stock: 50
Delivery Date: Monday Best delivery
Warehouse: BT5
287.49 €
Stock: 100
Delivery Date: Monday Best delivery
Warehouse: BT10
Available only for legal entities
287.49 €
Stock: 100
Delivery Date: 15.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 4 Year Premier Support 5WS0W86697 cost, and is it available for purchase?

The price is 285.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 250 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 4 Year Premier Support 5WS0W86697 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 4 Year Premier Support 5WS0W86697 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.