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header-product Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86712
184.99 €

Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86712

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Support Service Lenovo 5 Year Premier Support With Onsite 5WS0W86712

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Short description

Lenovo 5 Year Premier Support offers comprehensive onsite assistance, ensuring quick resolution of hardware issues. With priority access to expert technicians, customers benefit from faster service and reduced downtime. This support plan includes 24/7 technical support, parts replacement, and onsite service, making it ideal for businesses that rely on Lenovo devices for their operations.
Available for order: 50 pcs.
Warranty: 2 Years
SKU: 2117837
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Tuesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
17.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.01 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
17.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 61.66 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 5.14 euros per month
Together cheaper
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Product information

Description

Lenovo Premier Support is a 5‑year onsite support plan that provides direct access to advanced-level Lenovo technicians for hardware and OEM software assistance. The service includes 24x7 technical support, a dedicated phone number without phone‑tree navigation, single point of contact for end-to-end case and escalation management, prioritized parts and next‑business‑day onsite labor to minimize downtime. Technical Account Managers (TAMs) deliver proactive relationship and escalation handling plus personalized recommendations and quarterly reporting.

Advantages

Premier Support offers faster first‑time resolution through experienced troubleshooters, end‑to‑end case management, and prioritized parts and repairs to reduce operational interruptions. The service frees internal IT teams from routine support tasks by shifting complex problem solving to expert engineers and provides VIP treatment for both IT staff and end users via a single, consistent support contact.

Suitable for

  • Businesses that require onsite hardware support and fast repairs
  • IT teams seeking to offload routine troubleshooting and focus on strategic projects
  • Organizations needing 24x7 access to advanced technical expertise
  • Companies using Lenovo ThinkVision monitors that want prioritized support and advanced exchange replacements

Key specifications

  • Product: Lenovo 5 Year Premier Support With Onsite (MPN: 5WS0W86712)
  • Duration: 5 year(s)
  • On‑site support: Yes — next‑business‑day onsite labor
  • Availability: 24 x 7 x 365 technical support
  • Support scope: Hardware and OEM software support; escalation management via Technical Account Manager
  • Parts handling: Prioritization and advanced exchange for warrantied monitors

How to use

Contact the dedicated Premier Support phone number provided with your service agreement to open a case. The assigned technical team will triage the issue, provide troubleshooting and, if required, coordinate escalation to a Technical Account Manager. For hardware faults that require replacement, Premier Support arranges prioritized parts shipment and next‑business‑day onsite service or advanced exchange for eligible monitors.

Usage recommendations

Register devices covered by the service and keep warranty and service agreement details accessible to ensure the support team can verify coverage quickly. For optimal results, document error messages and recent changes to system configuration before contacting support.

Specifications

Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Service type:
Premium Support
Number of years:
5 year(s)
On-site support:
Yes
Service included:
Parts
Phone support:
Yes
Product type:
Upgrade

Description

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Customer reviews

Customer questions

FAQ

How much does the Support Service Lenovo 5 Year Premier Support 5WS0W86712 cost, and is it available for purchase?

The price is 184.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Support Service Lenovo 5 Year Premier Support 5WS0W86712 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Support Service Lenovo 5 Year Premier Support 5WS0W86712 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.