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header-product Onsite Support Add-On Lenovo 5 Year 5WS0W86768
306.99 €

Onsite Support Add-On Lenovo 5 Year 5WS0W86768

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Short description

Lenovo 5 Year Onsite Support Add-On provides comprehensive service for your Lenovo devices. With this add-on, you receive professional assistance directly at your location, ensuring minimal downtime. This service covers hardware repairs and replacements, allowing you to maintain productivity without the hassle of shipping your device. Ideal for businesses that rely on their technology, this support option offers peace of mind for a full five years.
Available at price 306.99 €: 50 pcs.
Total available for order: 350 pcs.
Warranty: 2 Years
SKU: 2117887
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
Wednesday {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
13.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
13.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
0 credit

pay in 3 equal parts

today

0 €

afterward

3 mth. х 102.33 €

overpayment

0 €

All payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 8.53 euros per month
Together cheaper
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Product information

Description

Lenovo 5 Year Onsite Support (Add-On) extends service coverage by providing onsite repairs and technical assistance at your location for a period of five years. This is an add-on service and not the base warranty; it must match the length of the existing warranty. If the existing warranty is shorter than this add-on, a warranty extension must be purchased to align terms.

Advantages

This onsite service reduces downtime by delivering Lenovo-trained technicians and Lenovo-qualified parts directly to your site, avoiding long shipping times associated with depot repairs. It enables predictable budgeting through fixed-term, fixed-cost coverage and improves first-time fix rates and access to technical support compared with standard depot service. The service helps preserve IT resources by allowing internal teams to focus on business-critical tasks while Lenovo handles hardware repair or exchange at your location.

Suitable for

  • Businesses that require minimized device downtime
  • Offices without convenient access to a repair depot
  • Environments where predictable service costs and budgeting are important
  • IT teams that need external technical support to handle hardware faults

Key specifications

  • Product name: Onsite Support Add-On Lenovo 5 Year 5WS0W86768
  • Manufacturer: Lenovo
  • Duration: 5 year(s)
  • On-site support: Yes
  • Service type: Onsite repair and exchange with remote problem determination

How to use

Purchase this add-on to match the length of your existing Lenovo warranty; if your current warranty is shorter, acquire a warranty extension together with this add-on. When an issue occurs, Lenovo will perform initial problem determination remotely with your assistance. If the problem is confirmed to be a failing Lenovo machine and cannot be resolved by a customer-replaceable unit (CRU) or software/BIOS update, a Lenovo technician will be scheduled to visit your site at a mutually agreed date and time to repair or exchange the device and verify functionality. Provide a clean, well-lit work area suitable for disassembly and reassembly.

Usage recommendations

Ensure the add-on’s term matches your base warranty before purchase and keep system serial numbers and warranty documents available to speed up remote diagnosis and onsite service scheduling.

Specifications

Number of years:
5 year(s)
On-site support:
Yes
All features

Features

Service type:
Onsite Support
Number of years:
5 year(s)
On-site support:
Yes
Service included:
Parts
Product type:
Upgrade

Description

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Stock data
Warehouse Stock Delivery to the store Store Price
BT5 50 Wednesday Best delivery 306.99 €
BT10 100 Wednesday Best delivery 308.49 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
BT11 200 24.07.2026 308.49 €
306.99 €
Stock: 50
Delivery Date: Wednesday Best delivery
Warehouse: BT5
308.49 €
Stock: 100
Delivery Date: Wednesday Best delivery
Warehouse: BT10
Available only for legal entities
308.49 €
Stock: 200
Delivery Date: 24.07.2026
Warehouse: BT11

Customer reviews

Customer questions

FAQ

How much does the Onsite Support Add-On Lenovo 5 Year 5WS0W86768 cost, and is it available for purchase?

The price is 306.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 350 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Onsite Support Add-On Lenovo 5 Year 5WS0W86768 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Onsite Support Add-On Lenovo 5 Year 5WS0W86768 online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Lenovo products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Lenovo service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Onsite Support Add-On Lenovo 5 Year 5WS0W86768?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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