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Product questions for Stapler NOVUS E15 (model 020-1762 NO) pink with No.10 starter staples
Short product description:
NOVUS E15 desktop stapler in pink (model 020-1762 NO) designed for light office and home use. Supplied with a starter packet of No.10 staples, it secures small stacks of paper and is suitable for everyday stapling tasks. Compact and easy to operate, it fits typical No.10 staple sizes and is intended for general document fastening.
Manufacturer:
NOVUS
Category:
Staplers & Hole Punches
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FAQ
What payment options are available?
AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All NOVUS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized NOVUS service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
