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Product questions for Pet trimmer PETKIT PK401 2-in-1 White — grooming clipper and vacuum attachment
Short product description:
PETKIT PK401 2-in-1 Pet Trimmer in white is a compact grooming tool combining a clipper and vacuum attachment for trimming pet fur. Designed for routine coat maintenance, it facilitates cutting hair while collecting loose fur to reduce mess. Suitable for use on dogs and cats for general grooming, touch-ups, and home fur management.
Manufacturer:
PETKIT
Category:
Pet Hygiene & Care
Ask a question about the product
You will receive a response from the store, brand representative, or user who purchased this item. We will send you a notification when we receive a reply.
Kim Klueger
25.03.2025
Question:
I need to order another charging cord for my clippers. How can I do this ?
Answer:
Hello!
To order a replacement charging cord for your PETKIT 2 in 1 Pet Trimmer White, you can try the following:
Check the Official PETKIT Website: They might offer replacement parts, including charging cords, through their online store or support section.
Contact Customer Support: Reach out to PETKIT's customer service to inquire about ordering a replacement cord. They can guide you on how to purchase it directly.
Third-party Retailers: Check platforms like Amazon, eBay, or other retailers that might sell compatible charging cords for your device.
Authorized Service Centers: If PETKIT has service centers, they might offer spare parts or help with ordering.
Make sure to confirm the specific model of your trimmer and the compatible charging cord before making a purchase.
Sincerely, AiO
FAQ
What payment options are available?
AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All PETKIT products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized PETKIT service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
