Headset PLANTRONICS Encore Pro HW710 (MPN 78712-102) wired mono headset for calls

Plantronics Encore Pro HW710 is a wired mono headset engineered for professional voice communication. The single-ear design provides a balance between focused call clarity and ambient awareness, while the in-line microphone and integrated call controls enable straightforward handling of voice calls. The headset is intended for use with desk phones and telephony systems that support standard headset connections, delivering consistent audio performance for contact centers, office environments and remote workstations.

Advantages

The wired configuration ensures stable audio transmission and low latency during conversations. The mono earcup allows the user to remain aware of the surroundings while maintaining clear speech input and output. Integrated in-line controls simplify call management without reaching for the phone, and the microphone is positioned to capture voice accurately for reliable speech clarity. The build focuses on durability and daily-use comfort suitable for extended shifts.

Suitable for

• Contact centre agents and call centre environments
• Office telephony and reception desks
• Remote work and work-from-home setups requiring clear voice calls
• Environments where single-ear monitoring and ambient awareness are needed

Key specifications

• Connection type: wired headset with standard desk-phone compatible connector
• Design: mono (single-ear) earpiece for one-ear monitoring
• Microphone: in-line microphone positioned for close voice pickup
• Controls: integrated in-line call controls for answer/end and volume handling
• Use case: optimised for voice calls in contact centres, offices and home workstations

How to use

Connect the wired headset to a compatible desk phone or telephony system using the supported headset port. Position the earpiece over one ear and adjust the microphone so it is close to the mouth but not touching the lips to avoid breath noise. Use the in-line controls to answer or end calls and to adjust volume as needed. Store the headset on a hook or in a dry place when not in use to prevent cable strain and prolong service life.

Usage recommendations

For best voice quality, confirm compatibility with your desk phone model and adjust microphone placement for clear speech pickup. Regularly check cables and connectors for wear, and clean the earpad and microphone area with a soft, dry cloth to maintain hygiene and performance.