Wired Headset Poly EncorePro 320 — Supraaural, Head-band, Black

Poly EncorePro 320 wired headset is a supraaural, head-band design intended for office and call center environments where reliable wired connectivity and clear voice communication are required. The single-ear style places one soft, replaceable ear cushion over the ear for awareness of surroundings while maintaining focused voice capture. The headset covers a voice-optimized frequency range and includes a flexible noise-canceling microphone boom for consistent speech clarity during extended shifts.

Advantages

The EncorePro 320 delivers high-quality audio with a voice-optimized frequency response and noise-canceling microphone to reduce background noise and improve call intelligibility. Its wired connection offers dependable, low-latency performance for VoIP phones and softphone applications. Lightweight construction and soft, replaceable ear cushions provide comfort for long periods of wear, and the head-band wearing style ensures stable fit during typical office tasks.

Suitable for

• Contact centers and call centres
• Office professionals using VoIP phones or softphone software
• Customer support and help desk agents
• Users who require single-ear listening to stay aware of the environment

Key specifications

• Ear coupling: Supraaural (on-ear)
• Connectivity: Wired
• Wearing style: Head-band, single-ear
• Colour: Black
• Frequency response (voice optimized): approximately 200 Hz to 6.8 kHz
• Microphone: Flexible noise-canceling boom for focused voice capture
• Replaceable ear cushions for easy maintenance
• Designed for extended wear with lightweight construction

How to use

Connect the wired headset to a compatible device or telephone interface following the connection type supported by your system. Position the head-band so the ear cushion rests comfortably on the ear and rotate the microphone boom toward the mouth at a slight angle for optimal voice pickup. Adjust the head-band for a secure fit and replace ear cushions as needed to maintain comfort and hygiene. Use standard audio settings in your softphone or phone system to set volumes and perform a test call to confirm clear audio and microphone placement.

Usage recommendations

For best performance in professional environments, use the Poly EncorePro 320 with compatible VoIP phones or softphone applications and follow any device-specific setup guidance provided by your IT team. Replace ear cushions periodically and position the noise-canceling boom close to the mouth but not touching the lips to maintain clarity and reduce breath noise.