NEO NAS-WS02BH ZigBee 3.0 Water Leak Sensor

Name: NEO NAS-WS02BH ZigBee 3.0 Water NAS-WS02BH
Brand: Sonoff
SKU: 12497609
Price: 16.99 EUR
Availability: OutOfStock

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NEO NAS-WS02BH ZigBee 3.0 Water Leak Sensor for Apple HomeKit and TUYA

NEO NAS-WS02BH ZigBee 3.0 Water Leak Sensor Photo 1

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Short description

The NEO NAS-WS02BH is a smart ZigBee 3.0 water leak sensor designed to protect your home from flood damage. It provides real-time mobile notifications upon detecting water, ensuring quick response times. Compatible with Apple HomeKit and TUYA/Smart Life ecosystems, it supports automation with other smart devices. Requires a ZigBee gateway for operation. Ideal for kitchens, bathrooms, and laundry areas to monitor appliances and plumbing.

Warranty: 2 Years

SKU: 12497609

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Product information

Description

The NEO NAS-WS02BH is a smart ZigBee 3.0 water leak sensor designed to provide reliable protection against flood damage in residential environments. By monitoring for the presence of water, this device ensures that homeowners receive real-time mobile notifications, allowing for immediate intervention to prevent costly damage to flooring, furniture, and appliances. The sensor integrates seamlessly into modern smart home ecosystems, offering compatibility with both Apple HomeKit and the TUYA/Smart Life platforms.

Advantages

The primary benefit of this sensor is its ability to provide instant alerts, which significantly reduces the risk of extensive water damage. Its compact and sensitive probe design allows for discreet placement in areas prone to leaks, while the integration with ZigBee 3.0 technology ensures stable and energy-efficient communication within your smart home network. Furthermore, the ability to create automated scenes with other smart devices, such as triggering an alarm siren upon detection, adds an extra layer of security and convenience to your home management.

Suitable for

Monitoring bathrooms near bathtubs, showers, and sinks
Detecting leaks behind washing machines or dishwashers
Protecting kitchen areas near refrigerators and plumbing fixtures
Basement monitoring to prevent flooding from pipe failures

This device may not be suitable for outdoor environments or areas with extreme humidity and temperature fluctuations, as it is designed for indoor residential use. Additionally, it will not function without a compatible ZigBee gateway, meaning it cannot connect directly to a Wi-Fi router.

Key specifications

Wireless Protocol: ZigBee 3.0 (IEEE 802.15.4)
Frequency: 2.4 GHz
Power Supply: CR2 3V battery
Wireless Range: Up to 55 meters
Compatibility: Apple HomeKit, TUYA, Smart Life
Standby Current: 3-107 uA

To use the sensor, first ensure you have a functional ZigBee gateway connected to your network. Install the required battery into the sensor, then use your preferred smart home application to pair the device. Once paired, place the sensor probe in a location where water is most likely to accumulate in the event of a leak, such as directly on the floor near plumbing connections or appliances.

What to consider before purchase

Requires a ZigBee gateway for operation
Designed exclusively for indoor use
Check compatibility with your existing smart home hub
Ensure the placement area is within the wireless range of your gateway

For optimal performance, periodically test the sensor by placing the probe in a small amount of water to ensure the notification system is functioning correctly and that the battery level remains sufficient.

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Sonoff products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Sonoff service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

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