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header-product Steinel True Presence COM2 v2 Bluetooth Mesh Recessed True Presence and Twilight Sensor Square White IP20
261.49 €

Steinel True Presence COM2 v2 Bluetooth Mesh Recessed True Presence and Twilight Sensor Square White IP20

Steinel True Presence COM2 v2 Sensor Photo 1

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Steinel True Presence COM2 v2 Bluetooth Mesh Recessed True Presence and Twilight Sensor Square White IP20

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Steinel True Presence COM2 v2 Bluetooth Mesh Recessed True Presence and Twilight Sensor Square White IP20

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Short description

Steinel True Presence COM2 v2 Bluetooth Mesh recessed true presence and twilight sensor in white with square design. Features IP20 protection rating for indoor use. Designed for precise human presence detection and twilight sensing in smart building automation systems, ensuring efficient lighting and climate control.
Available for order: 3 pcs.
Warranty: 2 Years
SKU: 12756776
Manufacturer: Steinel
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1.99 €

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
26.11.2026 {{selectedOffer.officeDeliveryString}}
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Product information

Description

The Steinel True Presence COM2 v2 Bluetooth Mesh Recessed True Presence and Twilight Sensor Square White IP20 is an advanced indoor sensor designed for precise human presence detection and twilight sensing in smart building automation systems. Featuring a clean square white design, this recessed device integrates seamlessly into modern interior environments while offering reliable control for lighting and climate systems based on actual occupancy.

Advantages

This sensor utilizes cutting-edge True Presence technology to reliably detect even the slightest micro-movements, such as breathing, eliminating the common issue of lights turning off while occupants are still in the room. The integrated Bluetooth Mesh standard allows for effortless networking and scalability across multiple devices and rooms. Furthermore, the built-in twilight sensor adds ambient light level detection, contributing to energy-efficient operation by ensuring artificial lighting is only activated when naturally needed.

Suitable for

  • Smart office buildings and meeting rooms
  • Open-plan workspaces and individual private offices
  • Educational facilities such as classrooms and lecture halls
  • Healthcare consulting rooms and patient areas
  • Modern residential home automation systems

When it may not be suitable

This device is not designed for outdoor environments, as it features an IP20 protection rating indicating it lacks resistance to moisture and dust. Additionally, it may not be necessary for high-traffic corridors or transit areas where micro-movement detection and advanced lighting control are not required.

Key specifications

  • Brand: Steinel
  • Model type: True Presence and twilight sensor
  • Design: Recessed square, white finish
  • Connectivity: Bluetooth Mesh
  • Protection rating: IP20
  • Application area: Indoor building automation

How to use

The sensor is designed for recessed ceiling installation within indoor spaces. Integration into a building automation network is achieved via Bluetooth Mesh, allowing configuration and management through compatible control interfaces. Once installed and commissioned, the device automatically monitors the designated space for human presence and ambient light levels, transmitting operational data to connected lighting and HVAC systems without requiring manual intervention.

What to consider before purchase

  • Verify that the installation location is indoors and meets the IP20 environmental requirements
  • Ensure compatibility with your existing or planned Bluetooth Mesh building automation infrastructure
  • Check the ceiling structure to confirm suitability for recessed mounting
  • Assess the specific presence and twilight control requirements of the target room

For optimal performance, position the recessed sensor centrally in the room to ensure unobstructed coverage of the target detection area and accurate ambient light measurement.

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Product comparison

The Steinel True Presence COM2 v2 Bluetooth Mesh Recessed True Presence and Twilight Sensor Square White IP20 is compared with several alternative presence sensor models from the Steinel brand, such as True Presence COM1 V2, True Presence COM1 AP, TRUE PRESENCE COM1 Bluetooth Mesh IP54, IR Quattro HD-2 24m KNX V3.5, and HALLWAY KNX V3.5. All evaluated products are designed for building automation, lighting and climate control, and energy efficiency. The main differences between them lie in the mounting type (recessed versus surface-mounted), supported communication interfaces (Bluetooth Mesh, KNX, COM1, COM2), IP protection rating (IP20 or IP54), and specialized applications such as corridors or general-purpose rooms.

⚙️ Comparison of technical characteristics and installation features for the evaluated presence sensors.

ParameterSteinel True Presence COM2 v2Steinel True Presence COM1 V2Steinel True Presence COM1 APSteinel TRUE PRESENCE COM1 IP54Steinel IR Quattro HD-2 KNXSteinel HALLWAY KNXPractical significance
Sensor typeTrue presence and twilight sensorTrue presence and twilight detectorTrue presence detectorPresence and twilight sensorPresence and twilight sensorPresence and twilight sensorTrue Presence models detect even micro-movements and physiological presence, whereas other series may focus on standard motion or specific room shapes.
Interface and connectivityBluetooth MeshStandard COM1 interfaceStandard COM1 interfaceBluetooth MeshKNX V3.5, Bluetooth MeshKNX V3.5, Bluetooth MeshSupport for Bluetooth Mesh and KNX enables seamless integration into modern smart building wireless and wired automation networks.
Mounting typeRecessed (flush-mounted)Flush-mountedSurface-mountedSurface-mountedRecessed (flush-mounted)Flush-mountedMounting type dictates ceiling preparation requirements: recessed models suit drop ceilings, while surface-mounted units fit solid slabs.
Protection ratingIP20IP20Standard indoor protectionIP54IP20IP20The IP54-rated model offers dust and splash protection for semi-open or sheltered outdoor zones, unlike indoor-only IP20 solutions.
Shape and colorSquare, whiteSquare, whiteModern housing designSquare, blackSquare, whiteSquare, whiteDesign and color affect the visual integration of the sensor within an office or residential interior.

◎ Evaluation of use cases and suitable conditions for each device.

Use caseRecommended productWhy
Intelligent lighting and climate control with wireless networking in officesSteinel True Presence COM2 v2Suits recessed ceiling installation in dry indoor spaces, supports Bluetooth Mesh, and delivers precise presence detection for effective energy savings.
Standard office space with concealed wiring and COM1 interfaceSteinel True Presence COM1 V2Provides real presence detection without wireless connectivity requirements, utilizing a recessed flush-mounted design.
Rooms without recessed mounting possibilitiesSteinel True Presence COM1 APSurface-mounted design allows easy installation on solid ceilings without requiring cutouts or hollow spaces.
Semi-outdoor zones or areas with elevated moisture and dustSteinel TRUE PRESENCE COM1 IP54An IP54-rated housing and black color enable reliable operation in sheltered outdoor environments.
Large spaces requiring KNX bus integrationSteinel IR Quattro HD-2 24m KNX V3.5Designed for large-scale KNX building automation systems featuring an extended coverage area up to 24 meters.
Narrow long corridors and passagewaysSteinel HALLWAY KNX V3.5Optimized detection zone shape specifically tailored for corridors while supporting KNX and Bluetooth Mesh standards.

The Steinel True Presence COM2 v2 differs from alternatives through its recessed flush-mounted installation, true human presence detection technology, and Bluetooth Mesh wireless connectivity within an IP20 protection class. This model is best suited for modern office and commercial buildings with drop ceilings that require precise automated light and climate control without extra communication cabling. Choose this sensor if you need a discreet design, wireless integration, and high-precision presence sensing in dry indoor areas.

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Customer reviews

Customer questions

FAQ

How much does the Steinel True Presence COM2 v2 Sensor cost, and is it available for purchase?

The price is 261.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 26.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Steinel True Presence COM2 v2 Sensor be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Steinel True Presence COM2 v2 Sensor online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Steinel products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Steinel service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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