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Product questions for Board game TREFL Ego Emocje — family party game by TREFL, MPN 326795
Short product description:
Trefl Ego Emocje is a board game from TREFL (MPN 326795) designed for social and family play. The game focuses on emotions and interpersonal interaction, offering players prompts and tasks that encourage discussion, empathy and self-reflection. Suitable for group play at home, parties or educational settings where emotional awareness and communication are practiced.
Manufacturer:
TREFL
Category:
Board Games
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FAQ
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Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All TREFL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized TREFL service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
