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Product questions for Tablet Xiaomi Redmi Pad Pro 12.1" 2.5K 2560x1600 Qualcomm 7s Gen 2 6 GB RAM 128 GB Graphite
Short product description:
Xiaomi Redmi Pad Pro is a 12.1" slate tablet with a 2.5K (2560×1600) Gorilla Glass display, 6 GB LPDDR4x RAM and 128 GB storage plus microSD support up to 1.5 TB. It runs Android 14 with HyperOS on a Qualcomm Snapdragon 7s Gen 2 (up to 2.4 GHz) octa‑core CPU and Adreno GPU. The aluminium body (Graphite) houses a 10,000 mAh battery with 33 W fast charging, dual mics, four speakers with Dolby Atmos, front/rear 8 MP cameras, Wi‑Fi 6 and Bluetooth 5.2. No mobile network support. Weight 571 g.
Manufacturer:
Xiaomi
Category:
Tablets
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FAQ
What payment options are available?
AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All Xiaomi products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Xiaomi service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
How can I tell if this product suits my needs?
When making a choice, we recommend paying attention to the key features: display diagonal, display resolution, processor family, internal storage capacity, internal memory, rear camera resolution (numeric), front camera resolution (numeric), mobile network connection, operating system installed, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
