Headset adapter Yealink EHS62 compatible with Yealink phones, wireless electronic hook switch

The Yealink EHS62 headset adapter is an electronic hook switch accessory designed to provide wireless call control with compatible Yealink phones and supported wireless headsets. It enables users to answer and end calls remotely without lifting the handset, improving desk mobility and streamlining voice workflows in office and contact centre environments. The adapter connects between a Yealink IP phone and a wireless headset base to relay hook-switch signals and audio control functions.

Advantages

The adapter supports remote call answer/end and keeps the handset in its cradle while allowing headset-based call control, reducing interruptions and speeding up call handling. It is compact and requires minimal installation, integrating with existing Yealink phone setups and most compatible wireless headset systems. The device helps maintain a professional presence by enabling fast, hands-free responses and consistent signal switching between headset and handset when needed.

Suitable for

• Office professionals who need hands-free call control at their desk
• Contact centre agents requiring fast call handling and mobility
• Reception and customer service teams using Yealink IP phones with wireless headsets
• Workplaces aiming to reduce handset handling while maintaining call control

Key specifications

• Function: electronic hook switch adapter for remote headset call control
• Compatibility: designed for use with Yealink IP phones and compatible wireless headsets
• Connectivity: connects phone headset port to wireless headset base using manufacturer-provided cables
• Form factor: compact inline adapter for desk or under-desk placement
• Power requirements: draws power from connected devices; no separate power supply required

How to use

Install the EHS62 by connecting it between a compatible Yealink phone and the wireless headset base following the phone and headset manufacturer instructions. Configure the phone’s headset/EHS settings if required to enable remote answer and end functions. After installation, use the wireless headset controls to answer and terminate calls while the handset remains on-hook; consult the headset and phone user guides for any model-specific setup steps.

Usage recommendations

Verify compatibility with your specific Yealink phone model and headset base before purchase. Use the original connection cables included with your phone or headset where possible, and keep firmware on both phone and headset base up to date to ensure reliable EHS operation.