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CSTA Monitoring Module ALCATEL CSTA Monitoring Alcatel ALE 3BA09517AA
Summary description:
CSTA Monitoring Alcatel ALE 3BA09517AA is a monitoring module for Alcatel telephony systems supporting the CSTA (Computer Supported Telecommunications Applications) interface. It enables integration of call control and event monitoring between telephony platform and third-party applications, useful for contact centers, telecom administrators, and system integrators who require real-time call and event data for management and reporting.