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header-product VoIP phone ALCATEL M5s model 3MK37018AA — desk IP handset for SIP-based telephony
170.99 €

VoIP phone ALCATEL M5s model 3MK37018AA — desk IP handset for SIP-based telephony

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VoIP phone ALCATEL M5s model 3MK37018AA — desk IP handset for SIP-based telephony

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VoIP phone ALCATEL M5s model 3MK37018AA — desk IP handset for SIP-based telephony

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Short description

ALCATEL M5s (3MK37018AA) is a VoIP desk phone designed for SIP-based IP telephony. It serves as a reliable handset for office and business communication, supporting standard VoIP calling and integration with IP PBX systems. The device offers essential telephony functions for daily voice calls, call handling and desk use, simplifying professional voice communication.
Available for order: 100 pcs.
Warranty: 2 Years
SKU: 11658720
delivery
to the Customer Service Center at Kengaraga 2b, Riga
15.07.2026 {{selectedOffer.officeDeliveryString}}
free
Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
15.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
20.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.14 kg)
Parcel couriers
Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa
20.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
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Payment Methods:
Bank transfer
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Product information

Description

The ALCATEL M5s model 3MK37018AA is a VoIP desk handset designed for SIP-based IP telephony. It provides core telephony functions for everyday voice communication in office and business environments, enabling standard VoIP calling, call handling and integration with IP PBX systems. The device is intended as a reliable desktop phone that supports essential features required for professional voice workflows.

Advantages

The ALCATEL M5s offers a compact, durable design and straightforward SIP compatibility that simplifies deployment with common IP PBX platforms. It delivers clear voice transmission and basic call management features such as hold, transfer and conferencing support, reducing complexity for routine telephony tasks. Energy-efficient operation and standard network interfacing make it suitable for typical office installations and business phone systems.

Suitable for

  • Small and medium-sized office desk telephony
  • Reception and front-desk phone stations
  • Business users requiring reliable SIP voice calls
  • Integration with IP PBX and hosted SIP services

Key specifications

  • Device type: Desk VoIP handset for SIP-based telephony
  • Network: Ethernet connection for IP telephony
  • Supported functions: Voice calling, call hold, call transfer, conferencing support
  • Form factor: Desktop handset with integrated keypad and handset cradle
  • Audio: Standard wideband voice support for clear speech
  • Power: Low-power design; supports common PoE or external power options depending on installation
  • Compatibility: Works with SIP-compliant IP PBX and hosted SIP providers

How to use

Connect the ALCATEL M5s to the local network via Ethernet and configure SIP account settings on the device or through the provisioning system used by your IT administrator. Use the handset, keypad and on-device call controls to place and receive calls, manage hold and transfer operations, and initiate conference calls where supported. Ensure the phone firmware and SIP credentials are provided by your service or system administrator to complete setup and enable full functionality.

Usage recommendations

Place the phone on a stable desk surface near a network outlet. For consistent call quality, connect to a managed LAN with QoS enabled and, if available, use Power over Ethernet to simplify power and cabling. Keep firmware updated and coordinate SIP provisioning with your IP PBX administrator to ensure compatibility and security.

Description

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Customer reviews

Customer questions

FAQ

How much does the VoIP phone ALCATEL M5s 3MK37018AA cost, and is it available for purchase?

The price is 170.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.