IP Phone Alcatel-Lucent Enterprise ALE-400

Name: IP Phone Alcatel-Lucent Enterprise ALE-400 3ML27420AA
Brand: ALCATEL
SKU: 5011116
Price: 465.99 EUR
Availability: InStock

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IP Phone Alcatel-Lucent Enterprise ALE-400 Wireless Blue LCD 4.3"

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Short description

The Alcatel-Lucent Enterprise ALE-400 is a wireless IP phone featuring a 4.3" LCD display with a resolution of 480 x 272 pixels. It supports OPUS voice codecs and offers Gigabit Ethernet connectivity with data rates of 10/100/1000 Mbit/s. This phone is designed for efficient communication in modern office environments.

Available for order: 100 pcs.

Warranty: 2 Years

SKU: 5011116

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From 4.99 € (Weight: 1.67 kg)

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Product information

Description

The Alcatel-Lucent Enterprise ALE-400 is a wireless IP desk phone with a 4.3 inch color touch LCD (480 x 272 px) designed for enterprise and remote working. It features an intuitive Smart Pad navigation, supports OPUS voice codecs and Gigabit Ethernet (10/100/1000 Mbit/s) with Power over Ethernet (PoE). The ALE-400 delivers super wideband audio quality (3D Symphonic HD) in hands-free mode and can be personalized with themes or an optional ALE-140 customization kit (Neptune Blue).

Advantages

The ALE-400 offers a 4.3" touchscreen for straightforward operation and an ergonomic Smart Pad for intuitive navigation. It supports high-quality 3D Symphonic HD audio in hands-free mode and OPUS codecs for clear voice communication. Gigabit Ethernet and PoE provide reliable network connectivity and simplified installation. The phone is Bluetooth® Smart Ready for enhanced mobility with compatible models and can be used with the wireless handset, headset or in speakerphone mode. Customization options include selectable themes and a color kit.

Suitable for

Enterprise office desks and meeting rooms
Home office and remote workers
Reception and shared workspaces
Users requiring high-quality hands-free audio

Key specifications

Display: 4.3" color LCD, 480 x 272 pixels, touchscreen
Audio: 3D Symphonic HD super wideband audio; OPUS codecs supported
Connectivity: Gigabit Ethernet 10/100/1000 Mbit/s; Power over Ethernet (PoE)
Handset: Wireless handset; Bluetooth® Smart Ready (depending on model)
Color: Blue (customizable with ALE-140 kit)
Model / MPN: ALCATEL ALE-400 / 3ML27420AA

How to use

Connect the ALE-400 to your network via Ethernet with PoE or an appropriate power source, then follow on-screen setup to register the phone with your enterprise telephony platform. Use the 4.3" touchscreen and Smart Pad to navigate menus, select themes, and make or receive calls. For hands-free calls enable speakerphone; pair compatible devices if you need Bluetooth-based call control. Install the ALE-140 customization kit if you want the Neptune Blue color option.

Usage recommendations

Place the phone on a stable desk within reliable network coverage. Use PoE where available to simplify cabling. For optimal hands-free audio, position the phone so the microphone and speaker are unobstructed and keep firmware updated for best interoperability and codec performance.

Specifications

Display:: LCD
Touchscreen:: Yes
Speakerphone:: Yes
Bluetooth:: No
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Handset type:: Wireless handset
Product colour:: Blue

All features

Display

Display:: LCD
Touchscreen:: Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 4.3 "
Aspect ratio:: 16:9
Display resolution:: 480 x 272
Graphical user interface (GUI) language:: Multi

Audio

Speakerphone:: Yes
Voice codecs:: OPUS
Echo cancellation:: Yes
Voice activity detection:: Yes
Number of microphones:: 3
Comfort noise generation (CNG):: Yes

Ports & interfaces

Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 1
USB Type-C ports quantity:: 2

Network

Security algorithms:: IPSec, TLS, MD5, SRTP
Supported network protocols:: IPv4/IPv6
Ethernet LAN:: Yes
Networking standards:: IEEE 802.1p, IEEE 802.1Q, IEEE 802.3az, IEEE 802.1x
VoIP protocols:: IP NOE/SIP, OmniPCX® Enterprise, OXO Connect, OXO Connect Evolution
Bluetooth:: No
Wi-Fi:: No
Quality of Service (QoS) support:: Yes
DHCP client:: Yes
Ethernet LAN data rates:: 10, 100, 1000
Syslog:: Yes
Near Field Communication (NFC):: Yes
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.: 2 W
Power over Ethernet (PoE):: Yes

Weight & dimensions

Height:: 219 mm
Width:: 228 mm
Depth:: 162 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 85
Storage temperature (T-T):: -25 - 70
Operating temperature (T-T):: 10 - 45

Packaging content

Handset:: Yes
Number of handles included:: 1 pc(s)

Design

Wall mountable:: Yes
Product colour:: Blue
Mounting:: Desk/Wall
Handset type:: Wireless handset
Product type:: IP Phone

Endurance

International Protection (IP) code: Device protection rating against dust and water according to the international IP standard.: IP20

Management features

Number of programmable keys:: 3

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Instructions

mmo_94376026_1681480943_0406_30323.pdf

alcatel-3ML27420AA-5011116.pdf

Description

Instructions

mmo_94376026_1681480943_0406_30323.pdf

alcatel-3ML27420AA-5011116.pdf

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Customer questions

FAQ

How much does the IP Phone Alcatel-Lucent Enterprise ALE-400 cost, and is it available for purchase?

The price is 465.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Alcatel-Lucent Enterprise ALE-400?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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