IP Phone Alcatel-Lucent ALE-500

Name: IP Phone Alcatel-Lucent ALE-500 Blue 3ML27510AA
Brand: ALCATEL
SKU: 4440414
Price: 462.49 EUR
Availability: InStock
Rating: 1 (1 reviews)

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IP Phone Alcatel-Lucent ALE-500 Blue LCD Wired Handset 5.5"

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Alcatel-Lucent ALE-500 is an IP phone featuring a 5.5" LCD display with a resolution of 720 x 1280 pixels. It supports OPUS voice codecs and offers Gigabit Ethernet connectivity. With a typical power consumption of 2.1 W, this wired handset is ideal for efficient communication in office environments.

Available for order: 28 pcs.

Warranty: 2 Years

SKU: 4440414

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Deliver the order:

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

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From 4.99 € (Weight: 1.67 kg)

Parcel couriers

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Product information

Description

The Alcatel-Lucent ALE-500 is an enterprise IP desk phone with a 5.5 inch color touch LCD and a resolution of 720 × 1280 pixels. Designed for office and remote work, the wired handset supports OPUS voice codecs, Gigabit Ethernet and Power over Ethernet (PoE). The device offers super wideband audio quality (3D Symphonic HD) and hands-free operation with 3D audio, a large screen that can show numeric or alphabetic keyboards and a virtual 12-key add-on, and the option to personalize appearance using an ALE-140 customization kit or selectable skin themes.

Advantages

The ALE-500 provides high audio clarity with OPUS codec support and 3D Symphonic HD for improved hands-free conversations. Its 5.5 inch touchscreen simplifies navigation and input, while Gigabit Ethernet and PoE enable reliable network connectivity and flexible power options. The phone is compatible with Bluetooth Smart Ready accessories and supports remote working scenarios, making it suitable for both enterprise office desks and home offices. The device is available in a blue color and can be customized with additional kits and themes.

Suitable for

Enterprise office desks and workstations
Home working and remote employees
Conference rooms requiring hands-free audio
Users needing a touchscreen IP phone with PoE and Gigabit Ethernet

Key specifications

Display: 5.5" color LCD touchscreen, 720 × 1280 px
Audio: OPUS codec support, 3D Symphonic HD super wideband audio
Connectivity: Gigabit Ethernet LAN, Power over Ethernet (PoE)
Handset: Wired handset; Bluetooth Smart Ready compatibility (handset models may vary)
Physical: Product colour — Blue; weight 1.5254 kg

How to use

Connect the ALE-500 to the network using the Gigabit Ethernet port and enable PoE or connect an external power source if required. Use the 5.5 inch touchscreen to navigate menus, enter numbers via the on-screen numeric or alphabetic keyboard, and access the virtual 12-key add-on when needed. Make and receive calls using the wired handset, hands-free speakerphone, or a compatible Bluetooth accessory where supported. Configure audio and network settings through the phone’s interface or your enterprise provisioning server.

Usage recommendations

For best audio performance, use the OPUS codec settings and position the phone to minimize background noise in hands-free mode. If desired, personalize the appearance with the ALE-140 customization kit and select a skin theme to match your workspace. Ensure firmware and provisioning profiles are up to date for remote working compatibility and security.

Specifications

Display:: LCD
Touchscreen:: Yes
Speakerphone:: Yes
Ethernet LAN:: Yes
Bluetooth:: No
Power over Ethernet (PoE):: Yes
Weight:: 1.5254 kg
Handset type:: Wired handset
Product colour:: Blue

All features

Display

Display:: LCD
Touchscreen:: Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 5.5 "
Aspect ratio:: 16:9
Display resolution:: 720 x 1280
Graphical user interface (GUI) language:: Multi

Phone features

Full duplex:: Yes

Audio

Speakerphone:: Yes
Voice codecs:: OPUS
Echo cancellation:: Yes
Voice activity detection:: Yes
Number of microphones:: 3
Comfort noise generation (CNG):: Yes

Ports & interfaces

Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 1
USB Type-C ports quantity:: 2

Network

Security algorithms:: TLS, SRTP, MD5, IPSec
Supported network protocols:: IPv4/IPv6
Ethernet LAN:: Yes
Networking standards:: IEEE 802.1p, IEEE 802.1Q, IEEE 802.3az, IEEE 802.1x
VoIP protocols:: IP NOE/SIP, OmniPCX® Enterprise, OXO Connect, OXO Connect Evolution
Bluetooth:: No
Wi-Fi:: No
Quality of Service (QoS) support:: Yes
DHCP client:: Yes
Ethernet LAN data rates:: 1000, 100, 10
Syslog:: Yes
Near Field Communication (NFC):: Yes
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.: 2.1 W
Power over Ethernet (PoE):: Yes

Weight & dimensions

Weight:: 1.5254 kg
Height:: 219 mm
Width:: 228 mm
Depth:: 162 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 85
Storage temperature (T-T):: -25 - 70
Operating temperature (T-T):: -5 - 45

Packaging content

Handset:: Yes
Number of handles included:: 1 pc(s)

Design

Wall mountable:: Yes
Product colour:: Blue
Mounting:: Desk/Wall
Handset type:: Wired handset
Product type:: IP Phone

Endurance

International Protection (IP) code: Device protection rating against dust and water according to the international IP standard.: IP20

Management features

Number of programmable keys:: 5

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Instructions

mmo_94375933_1681480958_7859_4902.pdf

Description

Instructions

mmo_94375933_1681480958_7859_4902.pdf

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Customer reviews

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Customer questions

FAQ

How much does the IP Phone Alcatel-Lucent ALE-500 cost, and is it available for purchase?

The price is 462.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 28 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Alcatel-Lucent ALE-500?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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