IP Phone Alcatel-Lucent ALE-20h

Name: IP Phone Alcatel-Lucent ALE-20h Grey 3ML37020BA
Brand: ALCATEL
SKU: 5696920
Price: 98.99 EUR
Availability: InStock

Dreame – powerful cleaning with ease

Dreame vacuums for fast and efficient cleaning!

IP Phone Alcatel-Lucent ALE-20h Grey Wired Handset LCD 2.8"

Stāvoklis: Demo

Cheaper than new!

Keep track of price changes You keep track of price changes

Scan qr code below, or type in manually: {{secretKey}}

Forgot password? Registration

Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Alcatel-Lucent ALE-20h is a wired IP phone featuring a 2.8" LCD display with a resolution of 64 x 128 pixels. It supports Fast Ethernet with data rates of 10/100 Mbit/s and complies with IEEE networking standards. With a typical power consumption of only 0.8 W, it is energy-efficient, making it suitable for office environments.

Available at price 98.99 €: 1 pcs.

Total available for order: 3 pcs.

Warranty: 2 Years

Stāvoklis: Demo

Demo - Showcase sample. Opened packaging. There may be minor minor scratches.

SKU: 5696920

Learn more

Deliver the order:

{{ userCountryName }}

to the Customer Service Center at Kengaraga 2b, Riga

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

All delivery methods Hide details

Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

20.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.04 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

20.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

More about delivery methods

Payment Methods:

Bank transfer

More about payment methods

You saving {{productBundleYouSave | formatAmount}}

Product information

Description

The ALE DeskPhones Essential range delivers hybrid digital/IP telephony with a 2.8” backlit screen, two programmable modules of 3 keys each with LED indicators, and both USB-A and USB-C ports for headset connectivity. Four models (ALE-20, ALE-20h, ALE-30 and ALE-30h) share a compact design and straightforward navigation, making them suitable for office or home deployment on Alcatel-Lucent Enterprise communication servers.

Advantages

These desk phones combine wideband audio in handset and hands-free modes, a large display with software keys and a four-way navigation button for simple operation, and optional alphabetic keyboard support for fast contact lookup. Hybrid models (ALE-20h and ALE-30h) support both digital and IP connectivity, enabling gradual migration from existing digital PBX infrastructure to IP while protecting past investments. USB-A and USB-C ports provide flexible headset connection options.

Key specifications

Display: 2.8” backlit screen
Programmable keys: 2 modules × 3 keys with LED
Audio: wideband audio on handset and hands-free
USB ports: USB-A and USB-C for headset connection
Models: ALE-20, ALE-20h, ALE-30, ALE-30h
Network ports: ALE-20/ALE-30 — two RJ-45 Gigabit Ethernet ports; ALE-20h/ALE-30h — RJ-45 IP and digital port with automatic detection
Deployment: supports on-premises PBX and cloud deployment on Alcatel-Lucent Enterprise servers

How to use

Connect the phone to your network using the appropriate RJ-45 port(s) or the hybrid port with automatic detection for ALE-20h/ALE-30h. Attach a headset via the USB-A or USB-C port if required. Use the software keys and the four-way navigation button to access menus, configure accounts on ALE communication servers, and navigate contacts. Optionally install the alphabetic keyboard for faster dialing and contact search.

Recommendations

Choose ALE-20h or ALE-30h if you need compatibility with existing digital PBX infrastructure while planning a phased move to IP. For straightforward IP-only deployments, ALE-20 and ALE-30 with dual Gigabit Ethernet ports provide direct connectivity. Ensure firmware and server compatibility when deploying on Alcatel-Lucent Enterprise cloud or on-premises servers.

Specifications

Display:: LCD
Speakerphone:: Yes
Bluetooth:: No
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Weight:: 0.806 kg
Handset type:: Wired handset
Product colour:: Grey

All features

Display

Display:: LCD
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 2.8 "
Display resolution:: 64 x 128
Backlight display:: Yes
Backlight colour:: White

Phone features

Full duplex:: Yes

Audio

Speakerphone:: Yes
Microphone mute:: Yes
Echo cancellation:: Yes
Voice activity detection:: Yes

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 1
RJ-9 ports quantity:: 2
Expansion module support:: Yes
USB Type-C ports quantity:: 1

Network

Ethernet LAN:: Yes
Networking standards:: IEEE 802.1Q, IEEE 802.1ab, IEEE 802.1p
Bluetooth:: No
DHCP client:: Yes
Ethernet LAN data rates:: 10, 100
Ethernet LAN interface type:: Fast Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.: 0.8 W
Power over Ethernet (PoE):: Yes

Weight & dimensions

Weight:: 0.806 kg
Height:: 183 mm
Width:: 207 mm
Depth:: 35 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 85
Operating temperature (T-T):: -5 - 45
Storage relative humidity (H-H):: -25 - 70

Packaging content

Number of handles included:: 1 pc(s)

Design

Wall mountable:: Yes
Product colour:: Grey
Mounting:: Desk/Wall
Handset type:: Wired handset
Product type:: IP Phone

Management features

Volume control:: Buttons

Hide Show all

Instructions

mmo_104875445_1732643899_0176_2159720.pdf

Description

Instructions

mmo_104875445_1732643899_0176_2159720.pdf

Machine translation. Load original

{{highlightedFeature.featureTitle}}:

{{getProductFeatureValueById(product, highlightedFeature.featureId)}}

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	1	15.07.2026 Best delivery	Is Used 98.99 € Best price
WH109	2	15.07.2026 Best delivery	170.49 €

Available only for legal entities

Is Used

98.99 €

Stock: 1

Delivery Date: 15.07.2026 Best delivery

Warehouse: WH109

170.49 €

Stock: 2

Delivery Date: 15.07.2026 Best delivery

Warehouse: WH109

Customer reviews

Show all reviews

Customer questions

FAQ

How much does the IP Phone Alcatel-Lucent ALE-20h cost, and is it available for purchase?

The price is 98.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Alcatel-Lucent ALE-20h?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions