IP Phone Alcatel-Lucent ALE-20

Name: IP Phone Alcatel-Lucent ALE-20 Grey 3ML37020BB
Brand: ALCATEL
SKU: 6505151
Price: 180.99 EUR
Availability: InStock

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IP Phone Alcatel-Lucent ALE-20 Grey Wired Handset LCD 2.8"

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Alcatel-Lucent ALE-20 is a wired IP phone featuring a 2.8" LCD display with a resolution of 64 x 128 pixels. It supports Gigabit Ethernet with data rates of 10, 100, and 1000 Mbit/s. The phone has a typical power consumption of 1.2 W and is designed for efficient communication in professional environments.

Available for order: 14 pcs.

Warranty: 2 Years

SKU: 6505151

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

06.07.2026 {{selectedOffer.officeDeliveryString}}

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Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

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From 4.99 € (Weight: 1.06 kg)

Parcel couriers

Unisend / DPD Paku skapis / Omniva / Latvijas Pasts pakomāts / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 2.49 €

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Product information

Description

The Alcatel-Lucent ALE-20 is a wired IP phone with a 2.8" LCD display (64 x 128 pixels) designed for professional VoIP communication. Supporting Gigabit Ethernet (10/100/1000 Mbit/s) and Power over Ethernet (PoE), this grey handset provides clear audio for business calls while maintaining low typical power consumption of 1.2 W.

Advantages

The ALE-20 offers superior sound quality and a large, easy-to-read 2.8" LCD screen that helps ensure accurate conversations. Its wired handset and Gigabit Ethernet support deliver reliable connectivity, and PoE compatibility simplifies installation by reducing the need for separate power adapters. The phone's compact, customizable design and lightweight construction (0.806 kg) make it suitable for varied office environments.

Suitable for

Office desks and reception areas
Home offices requiring reliable VoIP connectivity
Contact centres and shared workspaces with high call volume

Key specifications

Display: 2.8" LCD, 64 x 128 pixels
Network: Gigabit Ethernet (10/100/1000 Mbit/s)
Power: Power over Ethernet (PoE) supported; typical consumption 1.2 W
Handset type: Wired handset
Speakerphone: Yes
Weight: 0.806 kg
Colour: Grey

How to use

Connect the ALE-20 to your network via the Ethernet port; if available, use a PoE-capable switch to power the device without a separate adapter. Configure the phone through your IP PBX or VoIP service provider using the handset menu and network settings. Use the handset or speakerphone to make and receive calls; the 2.8" LCD provides call information and menu navigation.

Usage recommendations

Place the phone on a stable desk near an Ethernet connection and, when possible, use PoE for simpler installation. Keep firmware up to date through your administrator to ensure compatibility and security with your VoIP platform.

Specifications

Display:: LCD
Speakerphone:: Yes
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Weight:: 0.806 kg
Handset type:: Wired handset
Product colour:: Grey

All features

Display

Display:: LCD
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 2.8 "
Display resolution:: 64 x 128
Backlight display:: Yes
Backlight colour:: White

Phone features

Full duplex:: Yes

Audio

Speakerphone:: Yes
Noise reduction:: Yes
Microphone mute:: Yes
Echo cancellation:: Yes
Voice activity detection:: Yes

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 2
Expansion module support:: Yes
USB Type-C ports quantity:: 1

Network

Ethernet LAN:: Yes
DHCP client:: Yes
Ethernet LAN data rates:: 1000, 100, 10
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.: 1.2 W
Power over Ethernet (PoE):: Yes

Weight & dimensions

Weight:: 0.806 kg
Height:: 183 mm
Width:: 207 mm
Depth:: 35 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 85
Operating temperature (T-T):: -5 - 45
Storage relative humidity (H-H):: -25 - 70

Packaging content

Number of handles included:: 1 pc(s)

Management features

Volume control:: Buttons

Design

Wall mountable:: Yes
Product colour:: Grey
Mounting:: Desk/Wall
Backlight keypad:: Yes
Handset type:: Wired handset
Product type:: IP Phone

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Customer questions

FAQ

How much does the IP Phone Alcatel-Lucent ALE-20 cost, and is it available for purchase?

The price is 180.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 14 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 06.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All ALCATEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ALCATEL service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, speakerphone, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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