Gateway AudioCodes M500-ESBC

Name: Gateway AudioCodes M500-ESBC M500-ESBC
Brand: AUDIOCODES
SKU: 1885392
Price: 560.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The AudioCodes M500-ESBC is a high-performance gateway/controller designed for efficient communication. It supports Ethernet LAN data rates of up to 1000 Mbit/s, ensuring fast and reliable connectivity. With its sleek black and grey design, it fits seamlessly into any environment. Ideal for enterprises looking to enhance their VoIP and multimedia services, the M500-ESBC offers robust security features and easy integration with existing systems.

Available for order: 3 pcs.

Warranty: 2 Years

SKU: 1885392

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

14.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

14.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

17.07.2026 {{selectedOffer.courierDeliveryString}}

From 5.34 € (Weight: 5.50 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

17.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Bank transfer

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Product information

Description

The AudioCodes M500-ESBC is a high-performance VoIP gateway and session border controller designed to provide efficient communication infrastructure for enterprise environments. This unit includes the Mediant 500 chassis, two pairs of Gigabit Ethernet ports for high-speed connectivity, and a single AC power supply. It is engineered to support up to 250 E-SBC sessions, making it a scalable solution for managing voice and multimedia traffic.

Advantages

This gateway offers robust security features to protect network integrity while ensuring seamless integration with existing VoIP and multimedia systems. The device supports data rates of up to 1000 Mbit/s, which facilitates fast and reliable communication. Its compact design allows for easy installation in various professional settings, providing a stable foundation for enterprise-grade voice services.

Suitable for

Enterprise VoIP and multimedia service management
Session border control for secure voice traffic
High-speed network connectivity up to 1000 Mbit/s
Integration with existing communication infrastructure

When it may not be suitable

This device may not be suitable for environments requiring more than 250 concurrent E-SBC sessions or for organizations that need redundant power supply configurations, as this specific model includes only a single AC power unit.

Key specifications

Ethernet LAN data rates up to 1000 Mbit/s
Supports up to 250 E-SBC sessions
Two pairs of Gigabit Ethernet ports
Single AC power supply included
Mediant 500 chassis design

How to use

To set up the AudioCodes M500-ESBC, mount the chassis in a standard rack or stable surface. Connect the device to your network infrastructure using the provided Gigabit Ethernet ports. Once physically connected, configure the unit through the management interface by selecting the appropriate software license to activate the required session capacity. Ensure the power cable is connected to a stable AC power source before initialization.

What to consider before purchase

Verify that the 250-session capacity meets your current and future communication requirements
Confirm that a single AC power supply is sufficient for your site's power redundancy standards
Ensure compatibility with your existing VoIP and multimedia network architecture

Usage recommendations

Regularly monitor the device status through the management interface and ensure that the software license is correctly applied to maintain optimal performance for your specific session requirements.

All features

AC adapter included:: Yes
Product colour:: Black, Grey
Ethernet LAN data rates:: 1000
Number of concurrent sessions (max):: 250

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Customer questions

FAQ

How much does the Gateway AudioCodes M500-ESBC cost, and is it available for purchase?

The price is 560.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All AUDIOCODES products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized AUDIOCODES service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

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