IP Phone Avaya J189

Name: IP Phone Avaya J189 Grey 700512396
Brand: Avaya
SKU: 3956188
Price: 284.99 EUR
Availability: InStock

EcoFlow – energy without limits

Powerful EcoFlow stations for energy anywhere!

IP Phone Avaya J189 Grey LED Wi-Fi

Keep track of price changes You keep track of price changes

Scan qr code below, or type in manually: {{secretKey}}

Forgot password? Registration

Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Avaya J189 IP phone features a 5" LED display with a resolution of 800 x 480 pixels. It supports various voice codecs including G.711, G.722, G.729ab, and OPUS. With Gigabit Ethernet connectivity, it ensures high-speed data transfer. The wired handset provides reliable communication, while the device is compliant with IEEE 802.3af networking standards. Ideal for modern office environments.

Available for order: 56 pcs.

Warranty: 2 Years

SKU: 3956188

Learn more

Deliver the order:

{{ userCountryName }}

to the Customer Service Center at Kengaraga 2b, Riga

17.07.2026 {{selectedOffer.officeDeliveryString}}

free

All delivery methods Hide details

Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

17.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

22.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.00 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa

22.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

More about delivery methods

Payment Methods:

Bank transfer

More about payment methods

You saving {{productBundleYouSave | formatAmount}}

Product information

Description

The Avaya IP Phone J189 is a multi-line business VoIP phone with two color displays, a 5" main LED screen (800 x 480) and a secondary display that can act as an expansion module. The device offers HD wideband audio in handset and headset, integrated Gigabit Ethernet, wired handset, optional Wi‑Fi/Bluetooth via the J100 Wireless Module, and support for up to two Avaya J100 Expansion Modules. It is SIP-capable and designed for deployment in headquarters, branch offices or home offices while complying with IEEE 802.3af PoE.

Advantages

The J189 provides high-definition audio and multiple visual call cues via dual-color LEDs and two color screens, improving call clarity and task efficiency. The main 5" higher-resolution screen supports split-screen operation for easier call control and directory access. The phone supports optional wireless connectivity (Wi‑Fi/Bluetooth) and expansion modules for greater flexibility, and includes a secondary Gigabit Ethernet port for PC connectivity. PoE Class 1 with sleep mode helps reduce power consumption.

Suitable for

Office employees and receptionists who handle multiple lines and frequent calls
Remote and home office workers requiring enterprise SIP telephony features
Teams needing headset integration and optional wireless connectivity

Key specifications

Display: 5" LED main screen (800 x 480) plus secondary color display
Audio codecs: G.711, G.722, G.729ab, OPUS (wideband support)
Connectivity: Integrated Gigabit Ethernet, secondary Gigabit Ethernet port for PC
Wireless: Optional J100 Wireless Module for Wi‑Fi and Bluetooth headsets
Expansion: Supports up to two Avaya J100 Expansion Modules (secondary screen acts as first)
Power: IEEE 802.3af PoE compatible, Power-over-Ethernet Class 1 with sleep mode
Handset: Wired handset with built-in volume boost for hearing impaired users
Other: SIP support, 4 softkeys, 16 feature keys, physical dual-color LED line buttons

How to use

Connect the Avaya J189 to your network using the integrated Gigabit Ethernet port and optionally connect a PC through the secondary Ethernet port. If needed, install the J100 Wireless Module for Wi‑Fi connectivity and Bluetooth headset support. Use the softkeys and on-screen menus on the main display for call control, transfers, conferencing and directory lookup. Configure SIP account settings via your VoIP platform (for example Avaya Aura) or your SIP provider as instructed by your IT administrator.

Usage recommendations

For best audio quality, use the supported wideband codecs (G.722 or OPUS) and connect via Gigabit Ethernet or a reliable Wi‑Fi network when using the optional wireless module. Enable PoE and sleep mode where supported to reduce energy consumption. Consider adding J100 Expansion Modules for users who require more line keys.

Specifications

Display:: LED
Touchscreen:: Yes
Speakerphone:: Yes
Bluetooth:: Yes
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Handset type:: Wired handset
Product colour:: Grey

All features

Display

Display:: LED
Touchscreen:: Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 5 "
Display resolution:: 800 x 480
Backlight display:: Yes

Phone features

Full duplex:: Yes
Conference call:: Yes
Call forwarding:: Yes
Redialing:: Yes
Call waiting:: Yes
Speed dialling:: Yes
Call hold:: Yes
Call history:: Yes
Message-waiting indicator (MWI):: Yes
SIP registrar server:: Yes

Audio

Speakerphone:: Yes
Voice codecs:: OPUS, G.729ab, G.722, G.711
Microphone mute:: Yes

Ports & interfaces

RJ-9 ports quantity:: 1
Expansion module support:: Yes

Network

Ethernet LAN:: Yes
Networking standards:: IEEE 802.3af
Bluetooth:: Yes
Wi-Fi:: Yes
Ethernet LAN data rates:: 10, 100, 1000
Ethernet LAN interface type:: Gigabit Ethernet

Power

AC adapter input voltage:: 5
Power over Ethernet (PoE):: Yes

Packaging content

Base station:: Yes

Logistics data

Harmonized System (HS) code:: 85171800

Design

Wall mountable:: Yes
Product colour:: Grey
Mounting:: Desk/Wall
Handset type:: Wired handset
Product type:: IP Phone

Management features

Base station keys:: 10

Hide Show all

Instructions

mmo_81616919_1606054341_5592_23629.pdf

Description

Instructions

mmo_81616919_1606054341_5592_23629.pdf

Machine translation. Load original

{{highlightedFeature.featureTitle}}:

{{getProductFeatureValueById(product, highlightedFeature.featureId)}}

Customer reviews

Show all reviews

Customer questions

FAQ

How much does the IP Phone Avaya J189 cost, and is it available for purchase?

The price is 284.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 56 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 17.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Avaya products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Avaya service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Avaya J189?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions