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header-product IP Phone Cisco 6821 Black 2 lines
126.49 €

IP Phone Cisco 6821 Black 2 lines

IP Phone Cisco 6821 Photo 1
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IP Phone Cisco 6821 Black 2 lines

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IP Phone Cisco 6821 Black 2 lines

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Short description

The Cisco 6821 IP Phone features a sleek black design with 2 lines, a wired handset, and a 2.5" display (240 x 120 pixels). It supports various voice codecs including G.711 and G.729, ensuring high-quality audio. Digital volume control allows for easy adjustments, making it ideal for office environments.
Available at price 126.49 €: 2 pcs.
Total available for order: 4 pcs.
Warranty: 2 Years
SKU: 3484846
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
20.08.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
25.08.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.92 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
25.08.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.79 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Available for private customers at price 130.99 €: 2 pcs.
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Product information

Description

The Cisco IP Phone 6821 is a compact, two-line business telephone in black designed for IP-based voice communications on approved UCaaS platforms. It features a 2.5-inch (240 x 120 pixel) grayscale display with white backlight, a wired handset, integrated full-duplex speakerphone, and support for common voice codecs to deliver clear audio in office environments. The phone offers programmable line buttons with tricolor LEDs, fixed-function keys for messaging, directory, hold, transfer and conference, and energy-efficient operation with Power over Ethernet (PoE) support.

Advantages

The 6821 provides a straightforward user experience with context-sensitive controls and programmable line buttons that support SIP registrations or call features such as speed dial. Wideband audio and support for common codecs ensure good voice quality while the full-duplex speakerphone and headset compatibility improve multiparty call clarity. The device is energy-efficient, supports PoE Class 2, and includes secure, encrypted communications when deployed on supported multiplatform call-control systems.

Suitable for

  • Small and medium offices needing a basic two-line IP desk phone
  • Reception or shared workspaces where compact form factor is preferred
  • Environments requiring PoE deployment to avoid separate power adapters
  • Users who need simple access to messaging, directory, hold, transfer and conference functions

When it may not be suitable

This model is not suitable for users who require a touchscreen interface or extensive programmable line capacity beyond two lines. It also lacks advanced colour display features and may not meet needs for phones requiring integrated video or large-screen applications.

Key specifications

  • Display: 2.5-inch grayscale, 240 x 120 pixels with white backlight
  • Lines: 2 configurable lines
  • Handset: Wired
  • Speakerphone: Full-duplex speakerphone
  • Audio codecs: Supports common codecs including G.711 and G.729
  • Connectivity: Ethernet LAN
  • Power: Power over Ethernet (PoE) support (Class 2)
  • Weight: Approximately 0.512 kg
  • Colour: Black

How to use

Connect the phone to your Ethernet network and power it via PoE or an approved power adapter. Register the device to your supported SIP or multiplatform call-control system following the platform provider's provisioning instructions. Use the programmable line buttons and fixed-function keys for calls, messaging, directory lookup, hold, transfer and conference operations. Adjust volume using the digital volume control and use a compatible Cisco headset for improved noise isolation during calls.

What to consider before purchase

  • Confirm compatibility with your UCaaS or call-control platform and provisioning method
  • Decide whether a two-line device meets your concurrent call and line appearance needs
  • Check that PoE infrastructure is available if you prefer not to use a power adapter
  • Ensure required codecs (for example G.711 or G.729) are supported by your telephony service

Usage recommendations

For reliable voice quality, deploy the Cisco 6821 on a managed LAN with QoS enabled, use PoE for clean power delivery, and pair with a Cisco 500 Series headset when consistent noise isolation is required.

Specifications

Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.
1 pc(s)
Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.
Yes
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.
Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
No
Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.
Yes
Lines quantity: The number of lines in the phone.
2 lines
Product type: The sub-category of the product.
IP Phone
Product colour: The colour e.g. red, blue, green, black, white.
Black
All features

Logistics data

Harmonized System (HS) code:
85171800

Packaging content

Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.
1 pc(s)

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
0.512 kg
Height: The measurement of the product from head to foot or from base to top.
37.5 mm
Depth: The distance from the front to the back of something.
171 mm
Width: The measurement or extent of something from side to side.
207 mm

Operational conditions

Operating relative humidity (H-H):
10 - 90
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.
0 - 40

Power

Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.
Yes

Certificates

Certification:
CE EMC FCC
Compliance industry standards: List of characteristics that describe methods of compliance to industry-defined standards for the product
TIA 810, TIA 920
Safety: List of regulatory safety standards for all countries in which this product has been certified.
UL 60950, CAN/CSA-C22.2 No. 60950, EN 60950, IEC 60950, AS/NZS 60950

Ports & interfaces

Ethernet LAN (RJ-45) ports: Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.
2
DC-in jack: The socket/plug where the DC electricity supply connects to the device.
Yes
RJ-9 ports quantity:
1

Network

Supported network protocols: Network protocols tested as compatible with this product e.g. FTP,HTML, POP.
SIP, IPv4, IPV6, DNS, DHCP, SNTP, NUT, STUN, UDP, TCP, LLDP
Networking standards: The way in which the network is working, e.g. IEEE 802.11a, IEEE 802.11b, IEEE 802.11g.
IEEE 802.3af
DHCP client: Whether the product features a DHCP (Dynamic Host Configuration Protocol) to obtain IP addresses within a network.
Yes
Ethernet LAN data rates: The different speed levels of the Ethernet LAN connection.
10, 100
Ethernet LAN interface type: The characteristics of the Ethernet LAN interface.
Fast Ethernet
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
Yes

Audio

Voice codecs:
iLBC, G.711alaw, G.711ulaw, G.722, G.722.2, G.729A, G.729B, G.729ab, OPUS
Microphone mute:
Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.
Yes

Camera

Front camera: Camera at the front of the product.
No

Display

Backlight display: A backlight is a form of illumination used in liquid crystal displays (LCDs). As LCDs do not produce light themselves - unlike for example Cathode ray tube (CRT) displays - they need illumination (ambient light or a special light source) to produce a visible image. Backlights are used in small displays to increase readability in low light conditions such as in watches, and in computer displays and LCD televisions to produce light in a manner similar to a CRT display.
Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
No
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
240 x 120
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.
2.5 "

Management features

Volume control:
Digital

Phone features

Conference call:
Yes
Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.
Yes
Call forwarding:
Yes
Call waiting:
Yes
Call hold:
Yes
Anonymous call rejection:
Yes
Call transfer:
Yes
Message-waiting indicator (MWI):
Yes
Lines quantity: The number of lines in the phone.
2 lines

Design

Mounting: What size the mounting head of the product is, to couple it with a camera.
Desk/Wall
Backlight keypad:
Yes
Product colour: The colour e.g. red, blue, green, black, white.
Black
Handset type:
Wired handset
Product type: The sub-category of the product.
IP Phone

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Stock data
Warehouse Stock Delivery to the store Store Price
WH354 2 20.08.2026 Best delivery
130.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
WH15 2 20.08.2026 Best delivery
126.49 €
130.99 €
Stock: 2
Delivery Date: 20.08.2026 Best delivery
Warehouse: WH354
Available only for legal entities
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Stock: 2
Delivery Date: 20.08.2026 Best delivery
Warehouse: WH15

Customer reviews

Customer questions

FAQ

How much does the IP Phone Cisco 6821 cost, and is it available for purchase?

The price is 126.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 4 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 20.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of handles included, power over ethernet (poe), ethernet lan, speakerphone, touchscreen, caller id, lines quantity, product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Cisco 6821?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.