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header-product IP Phone Cisco 7861 Black Silver 16 lines LCD
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AiO.lv Office Equipment Communication Equipment VoIP Phones Cisco

IP Phone Cisco 7861 Black Silver 16 lines LCD

IP Phone Cisco 7861 Photo 1
IP Phone Cisco 7861 Photo 1
IP Phone Cisco 7861 Black Silver 16 lines LCD
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Out of stock.
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Short description

The Cisco 7861 IP Phone features a sleek black and silver design with 16 lines and a 3.5" LCD display. It supports various voice codecs including G.711a, G.722, G.729A, G.729B, and iLBC. The digital volume control ensures clear audio quality, making it ideal for business environments. With a resolution of 396 x 162 pixels, the display provides easy navigation and visibility.
Warranty: 2 Years
SKU: 245885
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Product information

Description

The Cisco IP Phone 7861 is a business-grade desktop VoIP phone with 16 lines, a 3.5-inch (89 mm) white-backlit LCD display (396 x 162 pixels), and a wired handset. It supports wideband audio and common voice codecs to deliver clear, secure, and reliable voice communications for administrative staff, managers, and contact center agents. The phone includes an integrated Ethernet switch and Power over Ethernet support for simplified deployment and cable reduction.

Advantages

The 7861 provides high-resolution grayscale graphics, four context-sensitive soft keys, and dedicated fixed keys for frequent functions such as conference, messaging, and directory. Full wideband audio (G.722) is available across handset, headset, and speakerphone for improved clarity, and electronic hookswitch control enables compatibility with many third-party headsets. Optional features include a replaceable bezel and a wall-mount option, while Power over Ethernet and an integrated IEEE 10/100 switch help reduce energy use and cabling needs.

Suitable for

  • Administrative staff handling multiple lines
  • Managers requiring reliable desk telephony
  • Contact center agents and small call centers
  • Shared workspaces and reception desks

Key specifications

  • Lines: 16 programmable lines
  • Display: 3.5-inch white-backlit LCD, 396 x 162 pixels, grayscale
  • Audio: Wideband audio (G.722) plus support for G.711, G.729A/B, iLBC
  • Handset: Wired handset with digital volume control
  • Speakerphone: Full-duplex speakerphone
  • Connectivity: Integrated IEEE 10/100 Ethernet switch
  • Power: Power over Ethernet (PoE) support
  • Physical: Weight approx. 1.053 kg; colour: black and silver

How to use

Connect the phone to your network using the Ethernet port and, if available, power it via Power over Ethernet or an appropriate AC adaptor. Configure the device through your Cisco call control platform or compatible SIP manager following your organisation’s provisioning process. Use the programmable line keys and context-sensitive soft keys to manage calls, access messaging and directory functions, and employ the navigation button for menu selection. For headset use, enable electronic hookswitch control if your third-party headset supports it.

Usage recommendations

Install the phone on a desk or wall-mount it in shared areas to optimise space. Use PoE where possible to simplify cabling and enable centralised power management. Print custom paper labels for programmable keys to match your organisation’s extensions and feature assignments.

Specifications

Display:
LCD
Touchscreen:
No
Lines quantity:
16 lines
Speakerphone:
Yes
Ethernet LAN:
Yes
Bluetooth:
No
Power over Ethernet (PoE):
Yes
Weight:
1.053 kg
Handset type:
Wired handset
Product colour:
Black, Silver
All features

Display

Display:
LCD
Touchscreen:
No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.
3.5 "
Display resolution:
396 x 162

Phone features

Conference call:
Yes
Caller ID:
Yes
Call forwarding:
Yes
Answering machine:
Yes
Call waiting:
Yes
Speed dialling:
Yes
Call hold:
Yes
Lines quantity:
16 lines

Audio

Speakerphone:
Yes
Voice codecs:
iLBC, G.729B, G.729A, G.722, G.711a

Ports & interfaces

Ethernet LAN (RJ-45) ports:
2

Network

Security algorithms:
802.1x RADIUS
Supported network protocols:
IEEE 802.3, IEEE 802.3u, IEEE 802.3af
Ethernet LAN:
Yes
Bluetooth:
No
Wi-Fi:
No
Quality of Service (QoS) support:
Yes

Power

Power over Ethernet (PoE):
Yes

Weight & dimensions

Weight:
1.053 kg
Height:
28 mm
Width:
207 mm
Depth:
265 mm

Operational conditions

Operating relative humidity (H-H):
10 - 90
Storage temperature (T-T):
-10 - 60
Operating temperature (T-T):
0 - 40
Storage relative humidity (H-H):
10 - 95

Certificates

Safety:
UL 60950, CAN/CSA - C22.2, EN 60950, IEC 60950, AS/NZS 60950, GB4943

Design

Wall mountable:
Yes
Product colour:
Black, Silver
Mounting:
Desk/Wall
Handset type:
Wired handset
Case material:
Polycarbonate
Product type:
IP Phone

Logistics data

Harmonized System (HS) code:
85171800

Management features

Volume control:
Digital
Integrated voicemail:
Yes
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Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
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