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header-product Back cover for Cisco video conferencing device CS-DESKPRO-MG= — Grey, replacement accessory

Back cover for Cisco video conferencing device CS-DESKPRO-MG= — Grey, replacement accessory

Back cover Cisco CS-DESKPRO-MG= Photo 1
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Short description

Replacement back cover designed for Cisco video conferencing equipment compatible with model CS-DESKPRO-MG=. Finished in grey, this accessory restores the device’s external housing and protects internal components. Suitable for repairs, refurbishments or aesthetic replacements in offices and meeting rooms, it maintains original fit and appearance for seamless integration.
Warranty: 2 Years
SKU: 11695209
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Product information

Description

Replacement back cover designed for Cisco video conferencing equipment compatible with CS-DESKPRO-MG= model. Finished in grey, this accessory restores the device’s external housing and protects internal components while maintaining the original fit and appearance for seamless integration in offices and meeting rooms.

Advantages

The grey metal back cover provides a precise fit to the original design, preserving the device’s structural protection and visual uniformity. It protects internal electronics from dust and accidental contact, supports straightforward replacement during repairs or refurbishment, and retains the professional appearance expected in corporate and meeting-room environments.

Suitable for

  • Repairing a CS-DESKPRO-MG= video conferencing unit
  • Refurbishing devices for resale or reuse
  • Replacing damaged or worn external housing in office setups
  • Maintaining consistent visual appearance across conference equipment

Key specifications

  • Colour: Grey
  • Material: Metal housing
  • Compatibility: Designed to match the external dimensions and mounting points of the compatible Cisco desk video unit
  • Function: External protective back cover for device enclosure

How to use

Power down and disconnect the video conferencing unit before beginning replacement. Remove the original back cover by unscrewing or releasing the factory fasteners, taking care to note the positions of any cables or internal components near the enclosure. Align the replacement grey back cover with the device’s mounting points and secure it using the same fasteners or compatible hardware. Verify that all ports and vents remain accessible and that the cover sits flush with the device housing before reconnecting power.

Usage recommendations

Use with appropriate tools and follow static-discharge precautions when working near electronic components. If the device is under warranty, consult manufacturer or authorised service guidance before replacing external parts. Inspect the cover for secure fit and unobstructed ventilation after installation to ensure proper device operation.

Specifications

Product colour:
Grey
All features
Housing material:
Metal
Brand compatibility:
Cisco

Features

Product colour:
Grey
Compatible products:
Cisco Desk Pro
Product type:
Back cover

Packaging content

Quantity:
1

Description

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FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Cisco products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Cisco service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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