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header-product Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade, 1 License, 3 Years
115.99 €

Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade, 1 License, 3 Years

Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade Photo 1
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Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade, 1 License, 3 Years

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Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade, 1 License, 3 Years

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Short description

Upgrade your existing Dell Basic Onsite service to 3-year ProSupport coverage. This service provides 24x7x365 technical support for 1 license, ensuring priority access to expert engineers and rapid onsite assistance. Designed to minimize downtime and maintain business continuity, this support package offers comprehensive hardware and software troubleshooting for your Dell equipment.
Available for order: 200 pcs.
Warranty: 2 Years
SKU: 12531099
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

{{selectedOffer.parcelStationDeliveryString}}

Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
20.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
23.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 €
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
23.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
payment
Payment Methods:
Bank transfer
Together cheaper
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Product information

Description

The Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade provides an essential enhancement to your existing hardware support coverage. By transitioning from Basic Onsite to ProSupport, you gain access to a higher tier of service designed to minimize operational downtime and ensure your business equipment remains functional. This service package covers one license for a duration of three years, offering comprehensive technical assistance that helps maintain business continuity through expert intervention.

Advantages

Upgrading to ProSupport offers significant benefits, including 24x7x365 access to in-region technical engineers who can assist with complex hardware and software issues. This service level prioritizes your support requests, ensuring that you receive rapid responses and efficient troubleshooting. By leveraging proactive, telemetry-driven insights, the service helps identify potential issues before they escalate, allowing your IT team to focus on strategic projects rather than routine maintenance. The inclusion of next business day onsite repair services ensures that your hardware is restored to working order with minimal delay.

Suitable for

  • Commercial businesses requiring reliable, round-the-clock technical support
  • Organizations looking to reduce end-user downtime and improve productivity
  • IT departments seeking to offload hardware troubleshooting to expert engineers
  • Companies that rely on consistent hardware performance for daily operations

When it may not be suitable

This service upgrade is specifically designed for Dell equipment and may not be applicable to hardware from other manufacturers. It is intended for commercial use and may not be the most cost-effective solution for individual home users with minimal support requirements or older devices that are nearing the end of their service life.

Key specifications

  • Service duration: 3 years
  • Coverage: 1 license
  • Support availability: 24 hours a day, 7 days a week, 365 days a year
  • Support channels: Phone and web-based technical support
  • Service type: Upgrade from Basic Onsite to ProSupport

How to use

To utilize this service, ensure that your Dell equipment is registered under the appropriate service contract. Once the upgrade is applied to your license, you can access support services through the designated Dell portal or by contacting the support line directly. You will be able to log tickets, manage your device health, and request onsite assistance as needed. Keep your service documentation and device identifiers readily available when contacting support to expedite the verification process.

What to consider before purchase

  • Verify that your current hardware is eligible for a ProSupport upgrade
  • Confirm the number of licenses required for your entire fleet of devices
  • Check regional availability of specific onsite repair terms
  • Ensure your internal IT policies align with the support features provided

Usage recommendations

For optimal results, integrate the ProSupport portal into your regular IT management workflow to monitor device health and security scores proactively. This allows for better long-term planning and device strategy optimization.
All features
License quantity:
1
Service time (hours x days):
24x7x365
Number of years:
3 year(s)
Phone support:
Yes
Web support:
Yes
Troubleshooting:
Yes

Description

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Customer reviews

Customer questions

FAQ

How much does the Dell 3Y Basic Onsite to 3Y ProSupport Service Upgrade cost, and is it available for purchase?

The price is 115.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 20.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Dell products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Dell service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.