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header-product Service plan DJI Care Refresh for Zenmuse X7 (electronic version) by DJI

Service plan DJI Care Refresh for Zenmuse X7 (electronic version) by DJI

DJI Care Refresh — Zenmuse X7 (electronic) Photo 1
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Short description

DJI Care Refresh for Zenmuse X7 is an electronic service plan from DJI that provides replacement coverage for the Zenmuse X7 camera. The plan is tied to the product/serial and issued digitally, offering component replacement options according to DJI’s service terms. Intended for users seeking repair/replacement support for their Zenmuse X7 camera during the coverage period.
Warranty: 2 Years
SKU: 4219219
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Product information

Description

DJI Care Refresh for Zenmuse X7 (electronic version) by DJI is an electronic service plan that provides replacement coverage for the Zenmuse X7 camera. The plan is issued digitally and is linked to the camera serial number, offering component replacement options and priority support according to DJI’s service terms. After purchase you receive an electronic code by email to activate the coverage for the specified device within the activation period.

Advantages

This electronic service plan simplifies access to repair and replacement: activation is done online using the supplied code and the camera serial number, and eligible claims are handled with priority processing. The plan covers component-level replacement for the Zenmuse X7 and reduces downtime by providing replacement parts or units under the terms set by DJI. With clearly defined service fees for replacement events, the arrangement gives a predictable route to restore camera operation after accidental damage.

Suitable for

  • Professional and enthusiast aerial photographers using the Zenmuse X7 camera
  • Users who require fast service and reduced downtime for camera repairs
  • Operators who want component-level replacement coverage for accidental damage

Key specifications

  • Coverage type: electronic service plan providing replacement support for the Zenmuse X7 camera
  • Delivery format: electronic code sent by email after purchase
  • Activation: online activation tied to the camera serial number
  • Scope: component replacement and priority service according to DJI’s terms
  • Service events: limited number of replacement events during the coverage period with predefined service fees

How to use

After purchase you will receive an electronic code by email. Go to the DJI activation portal, enter the code and the Zenmuse X7 serial number to assign the coverage to your camera. In case of accidental damage, follow DJI’s claim procedure: report the issue, send the camera to the authorized service center if requested, and choose between paid repair or invoking DJI Care Refresh replacement options. Pay the applicable service fee for the replacement event as specified in the DJI terms and receive the replacement components or unit with priority handling.

Usage recommendations

Keep the electronic code and purchase email accessible until activation is complete. Activate the plan promptly according to DJI’s activation timeframe. Before submitting a claim, back up any important data and ensure you follow DJI’s shipping and reporting instructions to avoid delays or claim ineligibility.

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What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All DJI products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized DJI service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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