IP Phone POLY Edge E550

Name: IP Phone POLY Edge E550 82M91AA
Brand: HP
SKU: 10787318
Price: 271.99 EUR
Availability: InStock

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IP Phone POLY Edge E550 PoE-enabled Black 12 lines IPS display

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This is due to long delivery times and limited product warranties.

Short description

The POLY Edge E550 is a PoE-enabled IP phone featuring a 5-inch IPS display with a resolution of 800 x 480 pixels. It supports 12 lines and various voice codecs including G.711 and OPUS. With Gigabit Ethernet connectivity and Wi-Fi support, it is ideal for modern office environments.

Available at price 271.99 €: 3 pcs.

Total available for order: 11 pcs.

Warranty: 2 Years

SKU: 10787318

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Cheapest delivery:

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Cost

1.99 €

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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From 4.99 € (Weight: 1.18 kg)

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Product information

Description

The POLY Edge E550 is a PoE-enabled IP phone designed for hot-desking and home office use. It features a 5-inch IPS display with 800 x 480 resolution, supports 12 lines and common voice codecs such as G.711 and OPUS, and offers Gigabit Ethernet connectivity with optional Wi‑Fi and Bluetooth for flexible deployment. The black wired-handset phone delivers clear audio and a compact, business-oriented design suitable for modern office environments.

Advantages

The phone combines a 5-inch IPS screen and 12 programmable line keys to provide multiple call and presence options. Built-in speakerphone and wide codec support improve voice quality across different networks. PoE support simplifies installation by allowing power and network over a single cable, while Gigabit Ethernet and Wi‑Fi support ensure fast, reliable connectivity. Bluetooth enables headset pairing and additional device integration.

Suitable for

Hot-desking environments and shared office spaces
Home offices requiring a professional desk phone
Small to medium business desks with multiple line needs
Locations where PoE simplifies cabling and deployment

Key specifications

Display: 5-inch IPS, 800 x 480 pixels
Lines: 12 programmable lines
Codecs: G.711, OPUS (and other standard codecs)
Connectivity: Gigabit Ethernet, Wi‑Fi support, Bluetooth
Power: Power over Ethernet (PoE) support
Handset: Wired handset; speakerphone included
Colour: Black

How to use

Connect the phone to your network using a PoE-enabled Ethernet switch or injector to provide power and data through a single cable. Configure SIP account settings via the phone’s menu or your provisioning server, assign line keys as needed, and pair Bluetooth devices if required. Use the touchscreen-free interface and physical keys to manage calls, use the speakerphone, and navigate the IPS display for call information and menus.

Usage recommendations

Install the POLY Edge E550 on a stable desk surface and use PoE for simplified cabling. For optimal audio quality, place the phone away from noisy equipment and keep firmware updated through your IT or provisioning server.

Specifications

Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.: 1 pc(s)
Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: Yes
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.: Yes
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: No
Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.: Yes
Lines quantity: The number of lines in the phone.: 12 lines
Product type: The sub-category of the product.: IP Phone
Product colour: The colour e.g. red, blue, green, black, white.: Black

All features

Logistics data

Country of origin: Country where the device is made. Aka Country of manufacture (COM).: China

Packaging content

Cables included:: LAN (RJ-45)
Handset:: Yes
Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.: 1 pc(s)

Weight & dimensions

Package weight: Weight of the packaged product.: 1110 g
Package height: The distance from the top to the bottom of the packaging.: 89 mm
Package depth: The distance from the front to the back of the packaging.: 306 mm
Package width: The distance from one side of the packaging to the other.: 258 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -40 - 70
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 0 - 40

Power

Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes

Certificates

Sustainability certificates:: ENERGY STAR

Ports & interfaces

Ethernet LAN (RJ-45) ports: Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.: 2
RJ-9 ports quantity:: 1
USB Type-C ports quantity:: 1

Network

Near Field Communication (NFC):: Yes
Bluetooth version: The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).: 5.0
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: Yes
Wi-Fi standards: The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.: Wi-Fi 4 (802.11n), 802.11g, 802.11b, 802.11a
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.: Yes
Ethernet LAN data rates: The different speed levels of the Ethernet LAN connection.: 1000, 100, 10
Ethernet LAN interface type: The characteristics of the Ethernet LAN interface.: Gigabit Ethernet
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes

Audio

Voice codecs:: G.722, OPUS, G.729ab, G.722.1, iLBC, G.711ulaw, G.711alaw
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes

Display

Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: No
Aspect ratio: The aspect ratio is the ratio of the width of a shape to its height. For example, 4:3 is common for standard displays and 16:9 is the ratio for Widescreen TV.: 9:16
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.: 800 x 480
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.: 5 "
Display: The description of display that can includes display type, resolution, size etc.: IPS

Phone features

Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.: Yes
Lines quantity: The number of lines in the phone.: 12 lines

Design

Product colour: The colour e.g. red, blue, green, black, white.: Black
Handset type:: Wired handset
Product type: The sub-category of the product.: IP Phone

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Instructions

hp-82M91AA-10787318.pdf

Description

Instructions

hp-82M91AA-10787318.pdf

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Reasons to buy

Built to grow

This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.

Integrated protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 ^[1].

Enterprise-quality sound

The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

All the features you could ask for

Get fast access to features via a large 5” color display. Stay informed with the surround light status indicator with RGB mixing. And handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts.

Versatile connectivity

Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: Bluetooth®, USB, RJ9, or Electronic Hook Switch. ^[2]

Perfectly paired

Integrated Bluetooth® 5.0 gives you freedom to move about the office with your Poly Bluetooth® headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy. ^[2]

Works wherever you do

The Poly Edge E550 is Wi-Fi-ready for hassle-free performance at home or office. Work anywhere with 802.11AC Wi-Fi included. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you’ve got a signal.

Accessibility is key

Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and bigger font settings provide more ways to connect.

Get more done

Supercharge your Poly Edge E550 desk phones with the Poly Edge E expansion modules. 22-line keys and 3 pages — up to 66 contacts per expansion module. Setup is a plug-and-play snap, with power and signaling provided by the host phone. ^[3]

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Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH15	3	28.09.2026 Best delivery	271.99 €
EU4	8	12.10.2026	280.99 €

Available only for legal entities

271.99 €

Stock: 3

Delivery Date: 28.09.2026 Best delivery

Warehouse: WH15

280.99 €

Stock: 8

Delivery Date: 12.10.2026

Warehouse: EU4

Customer reviews

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Customer questions

FAQ

How much does the IP Phone POLY Edge E550 cost, and is it available for purchase?

The price is 271.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 11 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 28.09.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of handles included, power over ethernet (poe), bluetooth, wi-fi, ethernet lan, speakerphone, touchscreen, caller id, lines quantity, product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone POLY Edge E550?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions

IP Phone POLY Edge E550 PoE-enabled Black 12 lines IPS display

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Logistics data

Packaging content

Weight & dimensions

Operational conditions

Power

Certificates

Ports & interfaces

Network

Audio

Display

Phone features

Design

Instructions

Description

Instructions

Reasons to buy

Built to grow

Integrated protection

Enterprise-quality sound

All the features you could ask for

Versatile connectivity

Perfectly paired

Works wherever you do

Accessibility is key

Get more done

Similar products

Product comparison

Customer reviews

Customer questions

How much does the IP Phone POLY Edge E550 cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for IP Phone POLY Edge E550?