IP Phone POLY CCX 500

Name: IP Phone POLY CCX 500 82Z78AA
Brand: HP
SKU: 10844980
Price: 369.49 EUR
Availability: InStock

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IP Phone POLY CCX 500 Business Media Phone 5" LCD PoE 24 lines

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The POLY CCX 500 is a professional business media phone featuring a 5" LCD display with 720 x 1280 resolution. It supports up to 24 lines and various voice codecs including G.711 and OPUS for high-quality audio. With Gigabit Ethernet and PoE capabilities, it ensures fast data rates and simplifies installation in business environments.

Available at price 369.49 €: 1 pcs.

Total available for order: 4 pcs.

Warranty: 2 Years

SKU: 10844980

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

14.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

14.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

17.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 €

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 389.49 €: 3 pcs.

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Product information

Description

The POLY CCX 500 is a business media IP phone with a 5" LCD touchscreen, supporting up to 24 lines and designed for professional office environments. It provides one-touch access to contacts and meetings and supports common voice codecs such as G.711 and OPUS. With Gigabit Ethernet and Power over Ethernet (PoE), the CCX 500 offers simplified installation and reliable network connectivity for voice communication.

Advantages

The CCX 500 combines a high-resolution 5" LCD touchscreen with broad codec support to deliver clear audio and intuitive operation. Built-in Bluetooth and a full-duplex speakerphone enable flexible hands-free use, while Gigabit Ethernet and PoE reduce cabling and speed deployment. The unit supports up to 24 lines, making it suitable for busy desktops in business settings.

Suitable for

Office desks and shared workspaces
Reception and front-desk environments
Contact centre agents with multi-line needs
Conference rooms for individual use

Key specifications

Display: 5" LCD touchscreen, 720 x 1280 resolution
Lines: Up to 24 lines
Audio codecs: G.711, OPUS (and other standard codecs)
Connectivity: Gigabit Ethernet, PoE
Wireless: Bluetooth (for headset/phone pairing)
Speakerphone: Full-duplex speakerphone
Handset: Wired handset
Colour: Black

How to use

Connect the POLY CCX 500 to your network using the Gigabit Ethernet port and, if available, Power over Ethernet to supply power. Follow your organisation's provisioning procedure or use the phone's touchscreen interface to enter account and SIP settings. Use the touchscreen for one-touch access to contacts and scheduled meetings, or pair a Bluetooth headset for hands-free calls. The handset, speakerphone and headset options provide flexible call handling.

Usage recommendations

For optimal audio performance place the phone on a stable desk surface and ensure the network provides sufficient bandwidth and QoS settings for VoIP traffic. Use PoE where possible to simplify installation and consider pairing a certified Bluetooth headset for frequent mobile-style use.

Specifications

Display:: LCD
Touchscreen:: Yes
Lines quantity:: 24 lines
Speakerphone:: Yes
Bluetooth:: Yes
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: LCD
Touchscreen:: Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 5 "
Aspect ratio:: 16:9
Display resolution:: 720 x 1280

Phone features

Caller ID:: Yes
Lines quantity:: 24 lines

Audio

Speakerphone:: Yes
Voice codecs:: iLBC, OPUS, G.729ab, G.722, G.711ulaw, G.711alaw

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 1
USB Type-C ports quantity:: 1

Network

Bluetooth version:: 4.2
Ethernet LAN:: Yes
Bluetooth:: Yes
Wi-Fi:: No
Ethernet LAN data rates:: 1000, 100, 10
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power over Ethernet (PoE):: Yes

Weight & dimensions

Package weight:: 1250 g
Package depth:: 243 mm
Package height:: 70 mm
Package width:: 263 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -40 - 70
Operating temperature (T-T):: 0 - 40

Packaging content

Cables included:: LAN (RJ-45)
Handset:: Yes
Stand included:: Yes
Number of handles included:: 1 pc(s)

Design

Product colour:: Black
Handset type:: Wired handset
Product type:: IP Phone

Logistics data

Country of origin:: China

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Instructions

hp-82Z78AA-10844980.pdf

Description

Instructions

hp-82Z78AA-10844980.pdf

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Reasons to buy

Audio expertise you can trust

With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.

Always ready for the next call

The CCX 500 Series supercharges collaboration with its easy to use, touchscreen interface and ergonomic design. The simple touch-access to contacts, meetings and voicemails keeps your user's day moving, boosting productivity.

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.

Add a Poly headset

Multiple Poly headset options are available to suit any worker's style — in addition to the traditional handset. ^[1]

IT friendly

Easy for IT to manage provisioning and management of telephony deployment and support.

Communications platforms

An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers. ^[2]

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Warehouse	Stock	Delivery to the store	Store Price
WH354	3	07.07.2026 Best delivery	389.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU4	1	14.07.2026	369.49 €

389.49 €

Stock: 3

Delivery Date: 07.07.2026 Best delivery

Warehouse: WH354

Available only for legal entities

369.49 €

Stock: 1

Delivery Date: 14.07.2026

Warehouse: EU4

Customer reviews

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Customer questions

FAQ

How much does the IP Phone POLY CCX 500 cost, and is it available for purchase?

The price is 369.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 4 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone POLY CCX 500?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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