IP Phone POLY Edge B20

Name: IP Phone POLY Edge B20 82M83AA
Brand: HP POLY
SKU: 10826440
Price: 77.49 EUR
Availability: InStock

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IP Phone POLY Edge B20 2 lines Wired handset LCD 2.8" Black

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Short description

The POLY Edge B20 IP Phone features a wired handset, supports 2 lines, and has a 2.8" LCD display. It utilizes voice codecs like G.711 and OPUS for clear communication. With Gigabit Ethernet connectivity, it provides fast data rates up to 1000 Mbit/s, making it ideal for office environments.

Available at price 77.49 €: 3 pcs.

Total available for order: 6 pcs.

Warranty: 2 Years

SKU: 10826440

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

02.07.2026 {{selectedOffer.officeDeliveryString}}

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2b. Kengaraga str., Riga, Latvia, LV-1063

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From 4.99 € (Weight: 0.90 kg)

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Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment

36 months installment: from 2.15 euros per month

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Product information

Description

The POLY Edge B20 is an IP phone with a wired handset, two-line support and a 2.8" LCD display. It delivers clear voice communication using common codecs such as G.711 and OPUS and connects via Gigabit Ethernet for network speeds up to 1000 Mbit/s, making it suitable for typical office environments that require reliable desk phones.

Advantages

Sleek design combined with quality audio and illuminated, easy-to-use keys provides straightforward operation. Plug-and-play provisioning simplifies setup while wired Gigabit Ethernet ensures stable connectivity and sufficient bandwidth for voice traffic. The compact 2.8" LCD and two-line support make the device space-efficient and practical for everyday office calling.

Suitable for

Office desk phone for corporate environments
Reception and shared workspaces requiring two-line support
Users needing a reliable wired IP handset with basic display

Key specifications

Brand: HP POLY
Model: Edge B20 (MPN 82M83AA, EAN 0197497341317)
Lines: 2
Display: 2.8" LCD
Handset: Wired
Codecs: G.711, OPUS (supported)
Network: Gigabit Ethernet, up to 1000 Mbit/s

How to use

Connect the phone to the local network using the Gigabit Ethernet port and attach the wired handset. Follow the plug-and-play provisioning steps provided by your IT administrator or SIP provider to register the two lines. Use the illuminated keys to navigate basic call functions and the 2.8" LCD to view call status and line information.

Usage recommendations

Place the phone on a stable desk surface near a network port. For optimal audio quality, ensure the network provides sufficient bandwidth and low latency; consult your IT team to prioritise voice traffic if needed.

Specifications

Display:: LCD
Touchscreen:: No
Lines quantity:: 2 lines
Speakerphone:: Yes
Ethernet LAN:: Yes
Bluetooth:: No
Power over Ethernet (PoE):: Yes
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: LCD
Touchscreen:: No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 2.8 "

Phone features

Caller ID:: Yes
Lines quantity:: 2 lines

Audio

Speakerphone:: Yes
Voice codecs:: G.711alaw, G.711ulaw, G.722, iLBC, G.729ab, OPUS

Ports & interfaces

Ethernet LAN (RJ-45) ports:: 2
Headset connectivity:: 3.5 mm
RJ-9 ports quantity:: 1

Network

Ethernet LAN:: Yes
Bluetooth:: No
Wi-Fi:: No
Ethernet LAN data rates:: 10, 100, 1000
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power over Ethernet (PoE):: Yes

Weight & dimensions

Package weight:: 900 g
Package depth:: 163 mm
Package height:: 44 mm
Package width:: 176 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -40 - 70
Operating temperature (T-T):: 0 - 40

Certificates

Sustainability certificates:: ENERGY STAR

Packaging content

AC adapter included:: Yes
Cables included:: LAN (RJ-45)
Handset:: Yes
Mounting kit:: Yes
Stand included:: Yes
Number of handles included:: 1 pc(s)

Design

Wall mountable:: Yes
Product colour:: Black
Mounting:: Desk/Wall
Handset type:: Wired handset
Product type:: IP Phone

Logistics data

Country of origin:: China

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Instructions

hp-poly-82M83AA-10826440.pdf

Description

Instructions

hp-poly-82M83AA-10826440.pdf

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Reasons to buy

Crisp audio

Hear every nuance of your call. Poly HD Voice and Poly Acoustic Fence technologies provide business-grade audio quality with reduced background noise.

Easy to use

Simplicity right out of the box. No need to guess whether you are on mute, speakerphone, or headset^[1]. These keys illuminate when selected. Instantly add co-workers to your call with 5-way local audio conferencing.

Totally turnkey

Poly cloud management software makes these phones a smart choice. IT can easily monitor, manage, and maintain devices securely from the cloud using PDMS-SP and Poly Lens software.

Line keys

2 lines displayed; up to 8 line-key assignments supported with pagination.

Headset compatibility

Supports more Poly headset options with both RJ9 and 3.5 mm headset ports.^[1]

Simple setup

Simplified network and provisioning with a two-port Ethernet switch (10/100 Base-TX) for LAN and PC ports. Zero-touch provisioning means these phones are ready right out of the box. Power over Ethernet (PoE).

Go hands free

More productive calls with a hands-free speakerphone featuring proven acoustic echo cancellation and background noise suppression technologies.

Installation

Easy installation on desk or wall with a 2-position desk stand and included wall-mount hardware.

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Warehouse	Stock	Delivery to the store	Store Price
WH354	3	02.07.2026 Best delivery	77.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	3	09.07.2026	89.49 €

77.49 €

Stock: 3

Delivery Date: 02.07.2026 Best delivery

Warehouse: WH354

Available only for legal entities

89.49 €

Stock: 3

Delivery Date: 09.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the IP Phone POLY Edge B20 cost, and is it available for purchase?

The price is 77.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 6 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 02.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can IP Phone POLY Edge B20 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the IP Phone POLY Edge B20 online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone POLY Edge B20?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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