IP Phone POLY Edge E500

Name: IP Phone POLY Edge E500 82M94AA
Brand: HP POLY
SKU: 10806065
Price: 157.49 EUR
Availability: InStock

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IP Phone POLY Edge E500 PoE-enabled 12 lines IPS display

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The POLY Edge E500 is a PoE-enabled IP phone featuring a 5" IPS display with 800 x 480 resolution. It supports 12 lines and various voice codecs like G.711 and OPUS, ensuring high-quality audio for professional environments.

Available for order: 47 pcs.

Warranty: 2 Years

SKU: 10806065

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

01.07.2026 {{selectedOffer.officeDeliveryString}}

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

01.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

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From 4.99 € (Weight: 1.20 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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Product information

Description

The POLY Edge E500 PoE-enabled IP phone is a desktop VoIP device designed for professional environments, offering a 5" IPS display with 800 x 480 resolution and support for up to 12 lines. The phone provides wired handset operation, speakerphone capability and Power over Ethernet (PoE) for simplified deployment in offices and home workspaces. Supported voice codecs such as G.711 and OPUS enable clear audio quality for standard telephony and unified communications platforms.

Advantages

The POLY Edge E500 combines a high-visibility IPS display with multi-line support to help manage calls efficiently. Built-in speakerphone and optimized codec support deliver reliable voice quality for conference and hands-free use. PoE support reduces cable clutter and simplifies installation without the immediate need for an external power adapter. The device’s wired handset and Ethernet LAN connectivity provide a stable connection suitable for business use.

Suitable for

Office desks and hot-desking environments
Home offices requiring reliable VoIP calling
Reception and shared workspaces with multi-line needs
Small to medium-sized businesses using SIP-based phone systems

Key specifications

Display: 5-inch IPS, 800 x 480 resolution
Lines: up to 12 lines
Power: Power over Ethernet (PoE) support
Connectivity: Ethernet LAN port
Audio: Built-in speakerphone; supports codecs including G.711 and OPUS
Handset: Wired handset
Color: Black

How to use

Connect the POLY Edge E500 to your network via the Ethernet LAN port and enable PoE on the switch or use a compatible PoE injector. Register the phone to your SIP-based phone system according to the provider’s provisioning instructions. Use the 5" IPS display and multi-line keys to navigate accounts, manage active calls and access voicemail. For hands-free communication, use the speakerphone; for private conversations, use the wired handset.

Usage recommendations

Place the phone on a stable desk near a network drop and configure PoE to ensure uninterrupted power. Use network quality of service (QoS) settings and a wired Ethernet connection to maintain consistent voice quality. Follow your organization’s provisioning guide for firmware updates and security settings to keep the device current and secure.

Specifications

Display:: IPS
Touchscreen:: No
Lines quantity:: 12 lines
Speakerphone:: Yes
Bluetooth:: No
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: IPS
Touchscreen:: No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 5 "
Aspect ratio:: 9:16
Display resolution:: 800 x 480

Phone features

Caller ID:: Yes
Lines quantity:: 12 lines

Audio

Speakerphone:: Yes
Voice codecs:: OPUS, G.729ab, G.722.1, G.722, G.711ulaw, G.711alaw, iLBC

Ports & interfaces

Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 1
USB Type-C ports quantity:: 1

Network

Ethernet LAN:: Yes
Bluetooth:: No
Wi-Fi:: No
Ethernet LAN data rates:: 10, 100, 1000
Near Field Communication (NFC):: Yes
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power over Ethernet (PoE):: Yes

Weight & dimensions

Package weight:: 1080 g
Package depth:: 338 mm
Package height:: 89 mm
Package width:: 256 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -40 - 70
Operating temperature (T-T):: 0 - 40

Certificates

Sustainability certificates:: ENERGY STAR

Packaging content

Cables included:: LAN (RJ-45)
Handset:: Yes
Stand included:: Yes
Number of handles included:: 1 pc(s)

Design

Product colour:: Black
Handset type:: Wired handset
Product type:: IP Phone

Logistics data

Country of origin:: China

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Reasons to buy

Built to scale with your business

The POLY Edge E500 is engineered for growth, featuring a large 5" IPS color display and 12 programmable line keys that can manage up to 48 lines, features, and contacts. For larger deployments, the phone supports up to two expansion modules, each adding up to 66 additional contacts, so your desk phone grows as your team does.

Integrated antimicrobial protection

Keep devices cleaner and more durable with Microban® antimicrobial product protection built into the phone. This protection works continuously for the life of the product to actively reduce bacterial growth and help maintain a fresher surface over time.

Enterprise-grade audio for clear conversations

Experience high-quality voice communications with support for modern codecs and Poly HD voice. The speaker and bass-enhancing design deliver rich audio, while Poly NoiseBlockAI and Acoustic Fence technologies reduce background noise and distractions for clearer calls.

Intuitive features and visual status

Quickly access functions via the large 5" color IPS display (800 x 480 resolution) and benefit from a surround light status indicator with RGB mixing. The phone’s layout and responsive controls make handling multiple calls and features straightforward and efficient.

Flexible connectivity for any workspace

Connect easily with two Gigabit Ethernet PoE ports that provide a LAN connection and passthrough to a PC, along with headset support via USB, RJ9, or Electronic Hook Switch to match your workstyle and accessories.

Accessible and user-friendly

The Edge E500 includes accessibility enhancements such as text-to-speech, screen color adjustments for color blindness, and larger font settings to improve usability for a wider range of users.

Expandability made simple

Boost productivity with optional Poly Edge E expansion modules that add 22-line keys and three pages (up to 66 contacts) per module. Expansion is plug-and-play, with power and signaling supplied by the host phone for easy setup.

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Customer questions

FAQ

How much does the IP Phone POLY Edge E500 cost, and is it available for purchase?

The price is 157.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 47 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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