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header-product HP Poly Edge E500 IP Phone and PoE-enabled

HP Poly Edge E500 IP Phone and PoE-enabled

HP Poly Edge E500 and PoE-enabled IP phone 82M94AA Photo 1
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Short description

HP Poly Edge E500 IP Phone and PoE-enabled. Product type: IP Phone, Product colour: Black, Handset type: Wired handset. Lines quantity: 12 lines. Display: IPS, Display diagonal: 12.7 cm (5"), Display resolution: 800 x 480 pixels. Voice codecs: G.711alaw, G.711ulaw, G.722, G.722.1, G.729ab, OPUS, iLBC. Ethernet LAN interface type: Gigabit Ethernet, Ethernet LAN data rates: 10,100,1000 Mbit/s
Warranty: 2 Years
SKU: 10806065
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Product information

Description

HP Poly Edge E500 IP Phone and PoE-enabled. Product type: IP Phone, Product colour: Black, Handset type: Wired handset. Lines quantity: 12 lines. Display: IPS, Display diagonal: 12.7 cm (5"), Display resolution: 800 x 480 pixels. Voice codecs: G.711alaw, G.711ulaw, G.722, G.722.1, G.729ab, OPUS, iLBC. Ethernet LAN interface type: Gigabit Ethernet, Ethernet LAN data rates: 10,100,1000 Mbit/s

Key Features

  • This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.
  • Rest assured that your devices, enhanced with Microban antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 [1].
  • The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.
Designed for the new way you work
This desk phone makes work easy. Built for hot-desking or the home office, these phones offer the perfect user experience. Two displays and 12-line keys give you more ways to connect, plus quality audio, in a seriously sharp package.

Specifications

Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.
1 pc(s)
Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.
Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
No
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.
No
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.
Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
No
Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.
Yes
Lines quantity: The number of lines in the phone.
12 lines
Product type: The sub-category of the product.
IP Phone
Product colour: The colour e.g. red, blue, green, black, white.
Black
All features

Logistics data

Country of origin: Country where the device is made. Aka Country of manufacture (COM).
China

Packaging content

Cables included:
LAN (RJ-45)
Handset:
Yes
Stand included:
Yes
Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.
1 pc(s)

Weight & dimensions

Package weight: Weight of the packaged product.
1080 g
Package height: The distance from the top to the bottom of the packaging.
89 mm
Package depth: The distance from the front to the back of the packaging.
338 mm
Package width: The distance from one side of the packaging to the other.
256 mm

Operational conditions

Operating relative humidity (H-H):
5 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.
-40 - 70
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.
0 - 40

Power

Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.
Yes

Certificates

Sustainability certificates:
ENERGY STAR

Ports & interfaces

Ethernet LAN (RJ-45) ports: Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.
2
RJ-9 ports quantity:
1
USB Type-C ports quantity:
1

Network

Near Field Communication (NFC):
Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
No
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.
No
Ethernet LAN data rates: The different speed levels of the Ethernet LAN connection.
1000, 100, 10
Ethernet LAN interface type: The characteristics of the Ethernet LAN interface.
Gigabit Ethernet
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
Yes

Audio

Voice codecs:
G.722, G.722.1, G.729ab, OPUS, iLBC, G.711ulaw, G.711alaw
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.
Yes

Display

Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
No
Aspect ratio: The aspect ratio is the ratio of the width of a shape to its height. For example, 4:3 is common for standard displays and 16:9 is the ratio for Widescreen TV.
9:16
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
800 x 480
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.
5 "
Display: The description of display that can includes display type, resolution, size etc.
IPS

Phone features

Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.
Yes
Lines quantity: The number of lines in the phone.
12 lines

Design

Product colour: The colour e.g. red, blue, green, black, white.
Black
Handset type:
Wired handset
Product type: The sub-category of the product.
IP Phone

Description

Machine translation.

Reasons to buy

Built to grow

This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.

Integrated protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 [1].

Enterprise-quality sound

The Poly E400 Series offer quality audio with Poly HD voice and bass frequency enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

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Customer reviews

Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of handles included, power over ethernet (poe), bluetooth, wi-fi, ethernet lan, speakerphone, touchscreen, caller id, lines quantity, product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for HP Poly Edge E500 and PoE-enabled IP phone 82M94AA?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.