IP Phone POLY CCX 500

Name: IP Phone POLY CCX 500 82Z78AA
Brand: HP POLY
SKU: 10844066
Price: 444.99 EUR
Availability: InStock

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IP Phone POLY CCX 500 Business Media Phone 24 lines 5 inch LCD

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The POLY CCX 500 is a professional IP phone designed for business use. It features a wired handset, 24 lines, and a 5 inch LCD display with a resolution of 720 x 1280. Supporting G.711 and OPUS codecs, it ensures high-quality audio. With Gigabit Ethernet connectivity, it is perfect for environments that demand reliable communication.

Available for order: 3 pcs.

Warranty: 2 Years

SKU: 10844066

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

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From 4.99 € (Weight: 1.50 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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Product information

Description

The POLY CCX 500 is a professional IP phone designed for business use. It features a wired handset, support for 24 lines and a 5-inch LCD display with 720 x 1280 resolution. The device supports G.711 and OPUS codecs for high-quality audio and includes Gigabit Ethernet connectivity to meet the needs of reliable workplace communication. The phone offers one-touch access to contacts and meetings, making common tasks fast and straightforward.

Advantages

The POLY CCX 500 provides a clear 5-inch screen and wide codec support for reliable audio performance. Its 24-line capacity and Gigabit Ethernet interface suit busy office environments. The phone’s interface is designed for simple, one-touch access to contacts and meetings, reducing steps to start calls and join scheduled sessions.

Suitable for

Office desks and reception areas
Call centers with multi-line requirements
Conference rooms needing a dedicated IP handset
Environments requiring high-quality wired audio

Key specifications

Lines: 24
Display: 5 inch LCD, 720 x 1280 resolution
Codecs: G.711, OPUS
Connectivity: Gigabit Ethernet
Handset: Wired
Brand: HP POLY
MPN: 82Z78AA
EAN: 0197497342734

How to use

Connect the POLY CCX 500 to your network using the Gigabit Ethernet port and attach the wired handset. Configure SIP account settings via the phone’s setup menu or through your provisioning server. Use the touchscreen and physical keys to select lines, access contacts, and join scheduled meetings with one touch. Adjust audio codecs and network preferences in the settings if required by your IT policy.

Usage recommendations

The phone performs best on a wired Gigabit Ethernet connection and when provisioned by your organization’s telephony server; keep firmware updated and configure OPUS or G.711 codecs according to your audio quality and bandwidth needs.

Specifications

Display:: LCD
Touchscreen:: Yes
Lines quantity:: 24 lines
Speakerphone:: Yes
Bluetooth:: Yes
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: LCD
Touchscreen:: Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 5 "
Aspect ratio:: 16:9
Display resolution:: 720 x 1280

Phone features

Caller ID:: Yes
Lines quantity:: 24 lines

Audio

Speakerphone:: Yes
Voice codecs:: iLBC, OPUS, G.729ab, G.722, G.711ulaw, G.711alaw

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 1
USB Type-C ports quantity:: 1

Network

Bluetooth version:: 4.2
Ethernet LAN:: Yes
Bluetooth:: Yes
Wi-Fi:: No
Ethernet LAN data rates:: 1000, 100, 10
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power over Ethernet (PoE):: Yes

Weight & dimensions

Package weight:: 1250 g
Package depth:: 243 mm
Package height:: 70 mm
Package width:: 263 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -40 - 70
Operating temperature (T-T):: 0 - 40

Packaging content

Cables included:: LAN (RJ-45)
Handset:: Yes
Stand included:: Yes
Number of handles included:: 1 pc(s)

Design

Product colour:: Black
Handset type:: Wired handset
Product type:: IP Phone

Logistics data

Country of origin:: China

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Reasons to buy

Audio expertise you can trust

With Poly CCX 500 Series business phones you can feel confident you sound professional on every call. And with Poly signature audio, Poly HD Voice and Acoustic Clarity technologies, you know you will hear and be heard on your calls.

Always ready for the next call

The CCX 500 Series supercharges collaboration with its easy-to-use touchscreen interface and ergonomic design. Simple touch access to contacts, meetings and voicemails keeps your day moving and boosts productivity.

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with a 5” multi-touch LCD display.

Add a Poly headset

Multiple Poly headset options are available to suit any worker’s style — in addition to the traditional handset. ^[1]

IT friendly

Easy for IT to manage provisioning and administration of telephony deployment and support.

Communications platforms

An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers. ^[2]

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Customer questions

FAQ

How much does the IP Phone POLY CCX 500 cost, and is it available for purchase?

The price is 444.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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