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header-product IP Phone POLY CCX 400 Business Media Phone for Microsoft Teams 24 lines
355.49 €

IP Phone POLY CCX 400 Business Media Phone for Microsoft Teams 24 lines

IP Phone POLY CCX 400 Business Media Phone Photo 1
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IP Phone POLY CCX 400 Business Media Phone for Microsoft Teams 24 lines

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IP Phone POLY CCX 400 Business Media Phone for Microsoft Teams 24 lines

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Short description

The POLY CCX 400 is an IP phone designed for Microsoft Teams, featuring a 5-inch LCD display, 24 lines, and PoE support. It offers high-quality voice codecs and Gigabit Ethernet connectivity, making it ideal for business environments.
Available at price 355.49 €: 3 pcs.
Total available for order: 6 pcs.
Warranty: 2 Years
SKU: 11249497
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
09.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
14.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
14.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
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Payment Methods:
Bank transfer
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Product information

Description

The Poly CCX 400 is an entry-level business IP phone designed for Microsoft Teams. It features a 5-inch color LCD touchscreen, support for up to 24 lines, Gigabit Ethernet connectivity and Power over Ethernet (PoE). The phone provides a simple, intuitive interface that places contacts and meetings a swipe or a tap away, and includes a wired handset and speakerphone for reliable voice communications.

Advantages

The Poly CCX 400 combines a compact design with a color touchscreen and straightforward Microsoft Teams integration. With PoE support and Gigabit Ethernet, it fits into standard office networks without additional power adapters. The device supports multiple lines and high-quality voice codecs, ensuring clear calls via the wired handset or built‑in speakerphone.

Suitable for

  • Small and medium-sized offices using Microsoft Teams
  • Reception desks and shared workspaces
  • Employees who need an easy-to-use desk phone with multiple lines

Key specifications

  • Display: 5-inch color LCD touchscreen
  • Lines: 24 lines
  • Connectivity: Gigabit Ethernet (LAN), Power over Ethernet (PoE)
  • Handset: Wired handset; built-in speakerphone
  • Platform: Microsoft Teams
  • Color: Black

How to use

Connect the Poly CCX 400 to your network using an Ethernet cable; if your switch supports PoE, no separate power adapter is required. Sign in to Microsoft Teams on the device using your account credentials or follow your organisation’s provisioning process. Use the touchscreen to navigate contacts, join meetings, place and manage calls, and configure settings. Standard handset and speakerphone controls allow hands-free or private conversations as needed.

Usage recommendations

For reliable voice quality, use Gigabit Ethernet and PoE where available and ensure your network provides sufficient QoS for VoIP traffic. Place the phone on a stable desk surface and follow your IT department’s provisioning instructions for Teams integration.

Specifications

Display:
LCD
Touchscreen:
Yes
Lines quantity:
24 lines
Speakerphone:
Yes
Ethernet LAN:
Yes
Bluetooth:
No
Power over Ethernet (PoE):
Yes
Handset type:
Wired handset
Product colour:
Black
All features

Display

Display:
LCD
Touchscreen:
Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.
5 "
Aspect ratio:
16:9
Display resolution:
720 x 1280

Phone features

Caller ID:
Yes
Lines quantity:
24 lines

Audio

Speakerphone:
Yes
Voice codecs:
G.722, OPUS, G.711ulaw, iLBC, G.711alaw, G.729ab

Ports & interfaces

USB 2.0 ports quantity:
1
Ethernet LAN (RJ-45) ports:
2
RJ-9 ports quantity:
1

Network

Security algorithms:
SRTP, 256-bit AES, TLS
Ethernet LAN:
Yes
Bluetooth:
No
Wi-Fi:
No
Ethernet LAN data rates:
1000, 100, 10
Ethernet LAN interface type:
Gigabit Ethernet

Power

Power over Ethernet (PoE):
Yes

Weight & dimensions

Package weight:
1004 g
Package depth:
243 mm
Package height:
69 mm
Package width:
222 mm

Operational conditions

Operating relative humidity (H-H):
5 - 95
Storage temperature (T-T):
-40 - 70
Operating temperature (T-T):
0 - 40

Packaging content

Cables included:
LAN (RJ-45)
Handset:
Yes
Stand included:
Yes
Number of handles included:
1 pc(s)

Design

Product colour:
Black
Handset type:
Wired handset
Product type:
IP Phone

Logistics data

Country of origin:
China

Description

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Reasons to buy

Sound your best

Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.

Stylish, ultra-usable design

Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with 5” multi-touch LCD display.

IT friendly

Easy for IT to manage with provisioning and management of telephony deployment and support.

Optional wall mount

Wall mountable with optional CCX 400 wall mount kit sold separately.

Communications platforms

An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers. [1]

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Stock data
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
EU6 3 09.07.2026 Best delivery 355.49 €
WH109 3 23.07.2026 380.99 €
Available only for legal entities
355.49 €
Stock: 3
Delivery Date: 09.07.2026 Best delivery
Warehouse: EU6
380.99 €
Stock: 3
Delivery Date: 23.07.2026
Warehouse: WH109

Customer reviews

Customer questions

FAQ

How much does the IP Phone POLY CCX 400 Business Media Phone cost, and is it available for purchase?

The price is 355.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 6 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
payment
Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
warranty
Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.