IP Phone POLY CCX 400

Name: IP Phone POLY CCX 400 849A1AA#AC3
Brand: HP POLY
SKU: 10765720
Price: 282.99 EUR
Availability: InStock

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IP Phone POLY CCX 400 Business Media Phone Open SIP PoE 24 lines

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The POLY CCX 400 is an advanced IP phone designed for business use. It features a 5" LCD display with a resolution of 720 x 1280 pixels, supporting 24 lines. The phone utilizes various voice codecs including G.722 and OPUS, ensuring high-quality audio. It is equipped with Gigabit Ethernet for fast data rates and includes robust security algorithms such as 256-bit AES and SRTP. Ideal for modern office environments requiring reliable communication solutions.

Available at price 282.99 €: 39 pcs.

Total available for order: 48 pcs.

Warranty: 2 Years

SKU: 10765720

Learn more

Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

29.06.2026 {{selectedOffer.officeDeliveryString}}

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

29.06.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

02.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.05 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 314.99 €: 4 pcs.

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Product information

Description

The POLY CCX 400 is an entry-level business IP phone with a 5" color touchscreen and support for up to 24 lines. Designed for office use, it provides clear audio through codecs such as G.722 and OPUS, Gigabit Ethernet connectivity and Power over Ethernet (PoE) for simplified deployment. Security features include 256-bit AES and SRTP to protect communications, while the intuitive interface places contacts and meetings a swipe or tap away.

Advantages

The POLY CCX 400 combines a compact design with a responsive 5" LCD touchscreen, multi-line support and high-quality voice codecs to deliver reliable daily communications. Built-in Gigabit Ethernet and PoE reduce cabling and speed installation, while hardware encryption and SRTP provide enterprise-grade security. The wired handset and speakerphone support flexible use in shared or individual workspaces.

Suitable for

General office desks and reception areas
Small to medium-sized business users needing multi-line support
Shared workspaces where quick access to contacts and meetings is required

Key specifications

Display: 5" LCD color touchscreen, 720 x 1280 pixels
Lines: Up to 24 lines
Audio codecs: G.722, OPUS (and other common codecs)
Connectivity: Gigabit Ethernet, Power over Ethernet (PoE)
Security: 256-bit AES, SRTP
Handset: Wired handset; speakerphone supported
Color: Black
Brand/Model: HP POLY, POLY CCX 400 (MPN 849A1AA#AC3, EAN 0197497506297)

How to use

Connect the POLY CCX 400 to your network using a Gigabit Ethernet cable; if available, use a PoE-capable switch or injector to supply power and data over a single cable. Follow your SIP provider or PBX instructions to register the device using Open SIP credentials. Use the touchscreen to navigate contacts, view or join scheduled meetings, and manage multiple lines. Configure audio and security settings through the phone’s menus or centralized provisioning system.

Usage recommendations

Place the phone on a stable desk surface near a network port or PoE source. For best audio quality, ensure the handset and speakerphone settings match your environment and select high-quality codecs like G.722 or OPUS in the configuration. Use centralized provisioning for consistent settings across multiple devices.

Specifications

Display:: LCD
Touchscreen:: Yes
Lines quantity:: 24 lines
Speakerphone:: Yes
Ethernet LAN:: Yes
Bluetooth:: No
Power over Ethernet (PoE):: Yes
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: LCD
Touchscreen:: Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 5 "
Aspect ratio:: 16:9
Display resolution:: 720 x 1280

Phone features

Caller ID:: Yes
Lines quantity:: 24 lines

Audio

Speakerphone:: Yes
Voice codecs:: G.722, OPUS, G.711ulaw, iLBC, G.711alaw, G.729ab

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 2
RJ-9 ports quantity:: 1

Network

Security algorithms:: TLS, SRTP, 256-bit AES
Ethernet LAN:: Yes
Bluetooth:: No
Wi-Fi:: No
Ethernet LAN data rates:: 1000, 100, 10
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power over Ethernet (PoE):: Yes

Weight & dimensions

Package weight:: 1004 g
Package depth:: 243 mm
Package height:: 69 mm
Package width:: 222 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -40 - 70
Operating temperature (T-T):: 0 - 40

Packaging content

Cables included:: LAN (RJ-45)
Handset:: Yes
Stand included:: Yes
Number of handles included:: 1 pc(s)

Design

Product colour:: Black
Handset type:: Wired handset
Product type:: IP Phone

Logistics data

Country of origin:: China

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Instructions

hp-poly-video-849A1AA#AC3-10765720.pdf

Description

Instructions

hp-poly-video-849A1AA#AC3-10765720.pdf

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Reasons to buy

Sound your best

Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.

Stylish, ultra-usable design

Enjoy the ergonomic design and the intuitive touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy to use, better collaboration and productivity aren’t far behind.

Audio clarity

Conversations stay clear with Poly HD Voice and Poly Acoustic Clarity technologies.

Distraction-free calls

Reduce distracting background noise with Poly Acoustic Fence technology.

Touchscreen controls

Contacts and meetings are easily accessible via the color touchscreen with a 5” multi-touch LCD display.

IT friendly

Easy for IT to manage with provisioning and management tools for telephony deployment and support.

Optional wall mount

Wall-mountable with the optional CCX 400 wall mount kit (sold separately).

Communications platforms

An IT manager's dream, this desk phone was created for communication and is optimized and certified to work with top virtual meeting providers. ^[1]

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Warehouse	Stock	Delivery to the store	Store Price
WH354	4	06.07.2026	314.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	39	29.06.2026 Best delivery	282.99 €
WH109	5	13.07.2026	288.99 €

314.99 €

Stock: 4

Delivery Date: 06.07.2026

Warehouse: WH354

Available only for legal entities

282.99 €

Stock: 39

Delivery Date: 29.06.2026 Best delivery

Warehouse: EU9

288.99 €

Stock: 5

Delivery Date: 13.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the IP Phone POLY CCX 400 cost, and is it available for purchase?

The price is 282.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 48 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone POLY CCX 400?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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