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header-product IP Phone Poly CCX 400 — 5" LCD touchscreen, 24 lines, Gigabit Ethernet, PoE, wired handset, black
266.49 €

IP Phone Poly CCX 400 — 5" LCD touchscreen, 24 lines, Gigabit Ethernet, PoE, wired handset, black

Poly CCX 400 IP Phone Photo 1
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IP Phone Poly CCX 400 — 5" LCD touchscreen, 24 lines, Gigabit Ethernet, PoE, wired handset, black

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IP Phone Poly CCX 400 — 5" LCD touchscreen, 24 lines, Gigabit Ethernet, PoE, wired handset, black

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Short description

Poly CCX 400 is a business IP phone with a 5" (12.7 cm) LCD touchscreen, supporting up to 24 lines. It features Gigabit Ethernet (10/100/1000 Mbps), Power over Ethernet (PoE), a wired handset and built-in speakerphone. Compatible with Open SIP, it supports codecs including OPUS, G.722, G.729ab and G.711, and security with 256-bit AES, SRTP and TLS.
Available for order: 33 pcs.
Warranty: 2 Years
SKU: 11016532
free shipment

Cheapest delivery:

Venipak Pickup LV, Venipak Locker LV

Pick-up points

Venipak Pickup LV

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
22.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
27.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.06 kg)
Parcel couriers
Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa
27.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
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3 mth. х 88.83 €

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All payment Methods:
Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 7.40 euros per month
Together cheaper
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Product information

Description

The Poly CCX 400 is an entry-level business IP phone featuring a 5" (12.7 cm) LCD touchscreen and support for up to 24 lines. Designed for desk environments, it provides Gigabit Ethernet (10/100/1000 Mbps) connectivity and Power over Ethernet (PoE) for flexible installation without a separate power adapter. The phone includes a wired handset and an integrated speakerphone, supports Open SIP deployments and a wide range of audio codecs including OPUS, G.722, G.729ab and G.711, and implements 256-bit AES, SRTP and TLS for secure voice communications.

Advantages

The large color touchscreen and simple user interface make call handling, contacts and calendar access fast and intuitive. Gigabit Ethernet and PoE reduce cabling complexity and enable reliable network performance. Compatibility with Open SIP and common codecs ensures interoperability with a variety of PBX and cloud telephony platforms. Built-in security features protect signaling and media streams, while the wired handset and full-duplex speakerphone provide flexible audio options for private or hands-free conversations.

Suitable for (tasks / use cases)

  • Office desk phone for administrative and sales staff
  • Reception and helpdesk stations requiring multiple line support
  • Conference and meeting rooms for voice calls and on-site collaboration
  • SIP-based cloud telephony and on-premises PBX deployments

Key specifications

  • Display: 5" (12.7 cm) color LCD touchscreen
  • Lines: Supports up to 24 lines
  • Network: Gigabit Ethernet (10/100/1000 Mbps)
  • Power: Power over Ethernet (PoE) supported
  • Audio: Wired handset and built-in full-duplex speakerphone
  • Codecs: OPUS, G.722, G.729ab, G.711
  • Security: 256-bit AES, SRTP and TLS for signaling and media protection
  • Form factor: Desk IP phone, black finish

How to use

Connect the Poly CCX 400 to the network using the RJ-45 Ethernet port; if available, use PoE to power the device from a compatible switch or injector. Follow on-screen prompts on the 5" touchscreen to configure network settings and register the phone to your SIP server or telephony service. Use the touchscreen to access contacts, call history and calendar entries; place and receive calls via the wired handset or hands-free speakerphone. Adjust audio volume and handset settings through the phone settings menu on the display.

Usage recommendations

For best call quality, connect the phone to a Gigabit-enabled network segment and enable QoS (Quality of Service) on switches to prioritize voice traffic. Ensure the SIP server and firmware are kept up to date and configure SRTP/TLS to maintain secure communications. Place the device on a stable desk surface away from sources of electrical interference to preserve audio clarity.

Specifications

Display:
LCD
Touchscreen:
Yes
Lines quantity:
24 lines
Speakerphone:
Yes
Ethernet LAN:
Yes
Bluetooth:
No
Power over Ethernet (PoE):
Yes
Handset type:
Wired handset
Product colour:
Black
All features

Display

Display:
LCD
Touchscreen:
Yes
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.
5 "
Aspect ratio:
16:9
Display resolution:
720 x 1280

Phone features

Caller ID:
Yes
Lines quantity:
24 lines

Audio

Speakerphone:
Yes
Voice codecs:
G.722, OPUS, G.711ulaw, iLBC, G.711alaw, G.729ab

Ports & interfaces

USB 2.0 ports quantity:
1
Ethernet LAN (RJ-45) ports:
2
RJ-9 ports quantity:
1

Network

Security algorithms:
TLS, SRTP, 256-bit AES
Ethernet LAN:
Yes
Bluetooth:
No
Wi-Fi:
No
Ethernet LAN data rates:
1000, 100, 10
Ethernet LAN interface type:
Gigabit Ethernet

Power

Power over Ethernet (PoE):
Yes

Weight & dimensions

Package weight:
1004 g
Package depth:
243 mm
Package height:
69 mm
Package width:
222 mm

Operational conditions

Operating relative humidity (H-H):
5 - 95
Storage temperature (T-T):
-40 - 70
Operating temperature (T-T):
0 - 40

Packaging content

Cables included:
LAN (RJ-45)
Handset:
Yes
Stand included:
Yes
Number of handles included:
1 pc(s)

Design

Product colour:
Black
Handset type:
Wired handset
Product type:
IP Phone

Logistics data

Country of origin:
China

Description

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Reasons to buy

Sound your best

Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies that deliver natural, lifelike audio for every call. Built-in Acoustic Fence reduces distracting background noise so conversations stay focused and professional.

Stylish, ultra-usable design

Enjoy an ergonomic, modern form factor with an intuitive color touchscreen that makes navigation and daily use effortless. The easy-to-learn interface speeds adoption, helping teams collaborate more effectively and boost productivity.

Audio clarity

Reliable, high-quality audio is ensured by advanced codecs and Poly’s HD Voice combined with Acoustic Clarity, keeping speech crisp and intelligible even in busy office environments.

Distraction-free calls

Poly Acoustic Fence technology actively reduces unwanted ambient noise so calls remain clear and interruptions are minimized—ideal for open offices and shared spaces.

Touchscreen controls

Access contacts, calendars and meetings quickly through the vivid 5" multi-touch LCD display, designed for fast, responsive control of everyday calling and collaboration tasks.

IT friendly

Streamline deployment and administration with provisioning and management features that simplify telephony rollouts and ongoing support for IT teams.

Optional wall mount

Mount the phone on a wall for flexible workspace setups using the optional CCX 400 wall mount kit (sold separately).

Communications platforms

Optimized and certified to work with leading virtual meeting providers, this desk phone supports enterprise communications needs and integrates smoothly with common collaboration platforms.[1]

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Customer reviews

Customer questions

FAQ

How much does the Poly CCX 400 IP Phone cost, and is it available for purchase?

The price is 266.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 33 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 22.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Poly CCX 400 IP Phone be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Poly CCX 400 IP Phone online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, bluetooth, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.