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header-product Expansion module Poly CCX EM60 — HP Poly CCX EM60 Expansion Module, package 190×210×55 mm
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AiO.lv Office Equipment Communication Equipment VoIP Phones HP POLY

Expansion module Poly CCX EM60 — HP Poly CCX EM60 Expansion Module, package 190×210×55 mm

Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 1
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 2
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 1
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 2
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 1
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 2
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 1
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Photo 2
Expansion module Poly CCX EM60 — HP Poly CCX EM60 Expansion Module, package 190×210×55 mm
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Short description

Expansion module for Poly CCX EM60 phones compatible with Poly/Polycom systems. Designed to extend call handling and programmable keys for receptionists and power users. Core details: expansion module type, compatibility with CCX EM60, and packaging dimensions 190×210×55 mm. Made in China; useful for busy desks and contact center workflows.
Warranty: 2 Years
SKU: 12001467
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Product information

Description

The Poly CCX EM60 expansion module is an accessory designed to extend the functionality of Poly CCX EM60 desk phones. It adds multiple programmable keys and line appearances to enable faster call handling and simplified transfer or monitoring functions. The module is intended for use in environments where receptionists, administrative staff or power users need immediate access to a larger set of phone features without navigating on-screen menus.

Advantages

The expansion module provides additional programmable keys for speed dials, busy lamp fields and one-touch transfers, reducing time spent searching through phone menus. Its physical buttons offer tactile feedback for frequent operations and help visualise line status at a glance. The design is compact and mounts beside the main phone to maintain an organized desk layout while expanding capacity for concurrent calls and monitored extensions.

Suitable for

  • Reception desks and switchboard operators
  • Administrative and office power users who manage multiple lines
  • Contact centres that require quick call handling and presence monitoring
  • Shared workspaces where visible programmable keys improve efficiency

Key specifications

  • Compatibility: designed to pair with Poly CCX EM60 phones
  • Functionality: multiple programmable physical keys for speed dial and busy lamp field features
  • Form factor: compact expansion module for side-mounting on desk phones
  • Use environment: suitable for office and contact centre workflows
  • Country of manufacture: China
  • Package dimensions: 190 × 210 × 55 mm

How to use

Attach the expansion module to a compatible Poly CCX EM60 phone using the manufacturer-recommended mounting interface and cable connections. After physical installation, configure the module’s programmable keys through the phone’s settings menu or the central provisioning system to assign speed dials, line appearances or BLF entries. Verify LED indicators and button responses to ensure correct registration and operation before regular use.

Usage recommendations

Place the expansion module within easy reach of the phone operator and assign the most frequently used transfers, lines and contacts to the top rows of keys for faster access. For multi-device deployments, use central provisioning to maintain consistent key layouts across users and reduce setup time.

Specifications

Product type: The sub-category of the product.
Expansion module
Product colour: The colour e.g. red, blue, green, black, white.
Black
All features
Compatibility: The other products, software and hardware this product can be used with.
CCX EM60
Quantity: The number of products there are.
1
Brand compatibility: What other brands this brand can be used with.
Polycom

Logistics data

UNSPSC-code:
43191507
Country of origin: Country where the device is made. Aka Country of manufacture (COM).
China
Pallet gross weight:
357000 g

Weight & dimensions

Package weight: Weight of the packaged product.
300 g
Package height: The distance from the top to the bottom of the packaging.
55 mm
Package depth: The distance from the front to the back of the packaging.
210 mm
Package width: The distance from one side of the packaging to the other.
190 mm

Design

Product colour: The colour e.g. red, blue, green, black, white.
Black
Product type: The sub-category of the product.
Expansion module
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Instructions

mmo_118456356_1766554264_5676_3879709.pdf

Description

Instructions

mmo_118456356_1766554264_5676_3879709.pdf
Machine translation. Load original

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Expansion module Poly CCX EM60 — HP Poly CCX EM60?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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