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header-product Microsoft Surface Laptop 13-inch Copilot+ PC with Snapdragon processor, 16 GB RAM, 512 GB SSD, Touchscreen, and Windows 11 Pro in Platinum
1,322.49 €

Microsoft Surface Laptop 13-inch Copilot+ PC with Snapdragon processor, 16 GB RAM, 512 GB SSD, Touchscreen, and Windows 11 Pro in Platinum

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Microsoft Surface Laptop 13-inch Copilot+ PC with Snapdragon processor, 16 GB RAM, 512 GB SSD, Touchscreen, and Windows 11 Pro in Platinum

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Short description

Microsoft Surface Laptop 13-inch Copilot+ PC powered by a Snapdragon processor and Qualcomm Adreno GPU. Features a 13-inch 1920 x 1280 touchscreen display, 16 GB LPDDR5x-SDRAM, and a 512 GB SSD. Includes Wi-Fi 7 connectivity and Windows 11 Pro. Designed for professional productivity and everyday multitasking in a sleek platinum clamshell design.
Available for order: 3 pcs.
Warranty: 2 Years
SKU: 11566965
Charging device included Charging device included
Required charger power: 45–60 W, USB PD Required charger power: 45–60 W, USB PD
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Unisend LV

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1.99 €

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From 4.99 € (Weight: 1.25 kg)
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From 1.99 €
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Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 36.74 euros per month
Price for companies: 1,092.97€ Price is valid only for legal clients
Leasing for legal entities: from 46.02 euros per month
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Product information

Description

The Microsoft Surface Laptop 13-inch Copilot+ PC in Platinum is a modern, ultra-portable device designed for professionals who need reliable performance and advanced AI capabilities on the go. Powered by a Snapdragon processor and Qualcomm Adreno GPU, this laptop combines efficiency with a sleek clamshell form factor. It features a responsive 13-inch touchscreen display with a resolution of 1920 by 1280 pixels, complemented by 16 GB of memory and a 512 GB solid-state drive for fast data access. Running on Windows 11 Pro, it delivers secure, everyday productivity for multitasking, document editing, and online collaboration.

Advantages

This laptop offers exceptional portability thanks to its lightweight construction and compact 13-inch form factor, making it easy to carry between meetings or while traveling. The integration of advanced AI experiences through the Copilot+ PC platform enhances daily productivity and creative workflows. Users benefit from high-speed wireless connectivity via Wi-Fi 7, ensuring stable network access in busy environments. The combination of a high-resolution touchscreen and an efficient Snapdragon processor provides a smooth and responsive user experience for various business and professional tasks.

Suitable for

  • Professional office work and document management
  • Everyday web browsing, emailing, and multimedia consumption
  • Remote work, virtual meetings, and mobile multitasking
  • Running Windows 11 Pro business applications

This device may not be suitable for demanding tasks such as high-end 3D gaming, professional video editing, or heavy rendering workflows that require discrete graphics cards and high-wattage desktop-class processors.

Key specifications

  • 13-inch touchscreen display with 1920 x 1280 resolution
  • Snapdragon processor family with Qualcomm Adreno on-board graphics
  • 16 GB internal memory
  • 512 GB SSD storage capacity
  • Windows 11 Pro operating system
  • Wi-Fi 7 (802.11be) connectivity
  • Platinum clamshell design weighing approximately 1.25 kg
  • 50 Wh battery capacity with USB Type-C charging support

To begin using the laptop, connect the included AC adapter to charge the battery if necessary, then open the lid and press the power button to complete the initial Windows 11 Pro setup. Follow the on-screen prompts to configure your network connection, Microsoft account, and security preferences. You can interact with the system using the built-in keyboard, precision touchpad, or directly through the touchscreen interface for intuitive navigation and application control.

What to consider before purchase

  • Verify that your essential software applications are compatible with the Snapdragon processor architecture
  • Consider whether the 512 GB storage capacity meets your long-term file storage needs
  • Check the available ports, as this model includes specific connectivity options without legacy ports like HDMI

For optimal battery lifespan and performance, use the provided power adapter and keep the operating system updated with the latest security patches and driver releases.

Specifications

Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
Yes
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
1920 x 1280
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.
13 "
Processor family: A family of processors is a group of processors produced by one company over a short period of time e.g. Intel Pentium processors.
Snapdragon
Processor manufacturer: The manufacturer that produced the processor.
Qualcomm
Maximum internal memory: The maximum internal memory which is available in the product.
16 GB
Internal memory: A computer's memory which is directly accessible to the CPU.
16 GB
Optical drive type: An optical drive uses laser to read optical discs such as CDs, DVDs and Blu-Ray. Some types of optical drive are: CD ROM drive, CR-RW (CD writer) drive, DVD-ROM.
No
Storage media: Used for the storage of data e.g. HDD (hard disk drive), SSD (solid-state drive).
SSD
Total storage capacity: The total amount of data that can be stored on the device.
512 GB
On-board graphics card model: "Graphic adapter" is the hardware that produces images on a display. "On-board" means that the graphics adapter is intergrated inside the motherboard.
Qualcomm Adreno GPU
Discrete graphics card model: A graphics adapter (often known as a video card) generates images for a display. A discrete graphics adapter plugs into the motherboard, and usually produces much better graphics than an integrated graphics adapter. There are various models of discrete graphics adapters.
Not available
Discrete graphics card:
No
On-board graphics card: Graphics hardware which is built into the motherboard or CPU, as opposed to a separate graphics adapter (video card). On-board graphics uses CPU and RAM for graphics processing.
Yes
Top Wi-Fi standard: Connection of this device is done via Wi-Fi in a high standard.
Wi-Fi 7 (802.11be)
Mobile network connection:
No
HDMI ports quantity: The number of sockets (ports) for HDMI connections. HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transferring uncompressed video data and compressed/uncompressed digital audio data from a HDMI-compliant device ("the source device") to a compatible computer monitor, video projector, digital television, or digital audio device. HDMI is a digital replacement for existing analog video standards.
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity: Number of USB 3.0 (3.1 Gen 1) ports with Type-C connector. USB 3.0 (3.1 Gen 1) is USB interface version which supports transfer rate up to 5 Gbit/s (SuperSpeed). USB Type-C connector has symmetrical design architecture and compatible with Thunderbolt 3 interface.
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity:
1
USB 2.0 ports quantity: Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.
0
Numeric keypad: Small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. The numeric keypad features digits 0 to 9, addition (+), subtraction (-), multiplication (*) and division (/) symbols, a decimal point (.) and Num Lock and Enter keys. Laptop keyboards often do not have a numpad, but may provide numpad input by holding a modifier key (typically labelled "Fn") and operating keys on the standard keyboard.
No
Operating system installed: Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 11 Pro
USB Type-C required charging power (min):
45 W
USB Type-C required charging power (max):
60 W
USB Type-C charging port:
Yes
Battery capacity: A measure of the charge stored by the battery. Determined by the mass of active material contained in the battery.
50 Wh
Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
1.247 kg
Form factor: The shape or design of the product.
Clamshell
Product type: The sub-category of the product.
Laptop
AC adapter included:
Yes
Product colour: The colour e.g. red, blue, green, black, white.
Platinum
All features

Display

Contrast ratio (typical): The difference in light intensity between the brightest white and the darkest black.
1000:1
Maximum refresh rate:
60 Hz
RGB colour space:
sRGB
Pixel density:
178 ppi
Display brightness: Brightness is the amount of radiating light emitted from the screen. The brightness rating is measured in candellas per square meter, commonly known as 'nits'.
400 cd/m²
LED backlight: A backlight is a form of illumination used in liquid crystal displays (LCDs). One type of backlight is made by LEDs, which can be either white or RGB (red green blue). White LEDs are used most often in notebooks and desktop screens, and in virtually all mobile LCD screens. RGB LEDs for backlighting are found in high-end color proofing displays such as HP DreamColor LP2480zx monitor or selected HP EliteBook notebooks, as well as newer consumer grade displays such as Dell's Studio series laptops which have an optional RGB LED display.
Yes
Native aspect ratio: The aspect ratio is the ratio of the width of an image to its height. The native aspect ratio is the one which the projector/display is particularly designed for. Images shown in native aspect ratio will utilize the entire resolution of the display and achieve maximum brightness. Images shown in other than native aspect ratio will always have less resolution and less brightness than images shown in native aspect ratio.
3:2
Display technology marketing name:
PixelSense
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
Yes
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
1920 x 1280
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.
13 "

Processor

Processor cache:
30 MB
Processor cores: The number of central processing units ('cores') in a processor. Some processors have 1 core, others have 2 (e.g. Intel Core Duo) or more (e.g. the Intel Xeon E7-2850 has 10 cores).
8
Processor generation:
Snapdragon X Plus
Processor family: A family of processors is a group of processors produced by one company over a short period of time e.g. Intel Pentium processors.
Snapdragon
Processor manufacturer: The manufacturer that produced the processor.
Qualcomm

Memory

Maximum internal memory: The maximum internal memory which is available in the product.
16 GB
Internal memory type: The type of internal memory such as RAM, GDDR5.
LPDDR5x-SDRAM
Internal memory: A computer's memory which is directly accessible to the CPU.
16 GB

Storage

Optical drive type: An optical drive uses laser to read optical discs such as CDs, DVDs and Blu-Ray. Some types of optical drive are: CD ROM drive, CR-RW (CD writer) drive, DVD-ROM.
No
SSD capacity:
512 GB
Number of SSDs installed:
1
Total SSDs capacity:
512 GB
Storage media: Used for the storage of data e.g. HDD (hard disk drive), SSD (solid-state drive).
SSD
Total storage capacity: The total amount of data that can be stored on the device.
512 GB

Graphics

On-board graphics card model: "Graphic adapter" is the hardware that produces images on a display. "On-board" means that the graphics adapter is intergrated inside the motherboard.
Qualcomm Adreno GPU
On-board graphics card family:
Qualcomm Adreno
On-board GPU manufacturer:
Qualcomm
Discrete graphics card model: A graphics adapter (often known as a video card) generates images for a display. A discrete graphics adapter plugs into the motherboard, and usually produces much better graphics than an integrated graphics adapter. There are various models of discrete graphics adapters.
Not available
Discrete graphics card:
No
On-board graphics card: Graphics hardware which is built into the motherboard or CPU, as opposed to a separate graphics adapter (video card). On-board graphics uses CPU and RAM for graphics processing.
Yes

Network

Bluetooth version: The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).
5.4
Bluetooth Low Energy (BLE):
Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
Yes
Wi-Fi standards: The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 7 (802.11be)
Top Wi-Fi standard: Connection of this device is done via Wi-Fi in a high standard.
Wi-Fi 7 (802.11be)
Mobile network connection:
No

Ports & interfaces

USB Type-C DisplayPort Alternate Mode:
Yes
Combo headphone/mic port:
Yes
Intel® Thunderbolt 4:
Yes
HDMI ports quantity: The number of sockets (ports) for HDMI connections. HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transferring uncompressed video data and compressed/uncompressed digital audio data from a HDMI-compliant device ("the source device") to a compatible computer monitor, video projector, digital television, or digital audio device. HDMI is a digital replacement for existing analog video standards.
0
USB4 Gen 3x2 ports quantity:
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity: Number of USB 3.0 (3.1 Gen 1) ports with Type-C connector. USB 3.0 (3.1 Gen 1) is USB interface version which supports transfer rate up to 5 Gbit/s (SuperSpeed). USB Type-C connector has symmetrical design architecture and compatible with Thunderbolt 3 interface.
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity:
1
USB 2.0 ports quantity: Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.
0

Keyboard

Copilot key:
Yes
Numeric keypad: Small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. The numeric keypad features digits 0 to 9, addition (+), subtraction (-), multiplication (*) and division (/) symbols, a decimal point (.) and Num Lock and Enter keys. Laptop keyboards often do not have a numpad, but may provide numpad input by holding a modifier key (typically labelled "Fn") and operating keys on the standard keyboard.
No
Keyboard backlit:
Yes
Pointing device:
Touchpad

Software

Trial software:
Microsoft 365 30-day trial
Pre-installed software: List of pre-installed software for the product; including manufacturer; coined name and modules where applicable; or generic descriptor
Microsoft 365 Apps
Microsoft Copilot:
Yes
Operating system language:
ARA, DUT, FRE, ENG, NOR, POL, SWE, POR, ENG-US, DAN, ESP, ITA, DEU, FIN
Operating system architecture: The way in which the operating system of a computer/smartphone (32-bit/64-bit) is set up.
64-bit
Operating system installed: Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 11 Pro

Power

USB Type-C charging port:
Yes
USB Type-C required charging power (min):
45 W
USB Type-C required charging power (max):
60 W
AC adapter power:
45 W

Battery

Battery weight: Indicates the weight of the battery.
198 g
Continuous video playback time (max):
23 h
Browsing time (Wi-Fi) (max):
16 h
Battery capacity: A measure of the charge stored by the battery. Determined by the mass of active material contained in the battery.
50 Wh
Number of battery cells:
4
Battery technology: The type of battery in the device, e.g. nickel–cadmium (NiCd).
Lithium-Ion (Li-Ion)

Weight & dimensions

Height: The measurement of the product from head to foot or from base to top.
15.6 mm
Depth: The distance from the front to the back of something.
214.14 mm
Width: The measurement or extent of something from side to side.
285.65 mm
Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
1.247 kg

Design

Country of origin: Country where the device is made. Aka Country of manufacture (COM).
China
Introduction year:
2025
Market positioning: Under which category can the device be positioned in the market, e.g. camera phone.
Business
Housing material: What the casing of the product is made of.
Aluminium
Form factor: The shape or design of the product.
Clamshell
Colour name:
Platinum
Product colour: The colour e.g. red, blue, green, black, white.
Platinum
Product type: The sub-category of the product.
Laptop

Packaging content

Cables included:
USB Type-C
AC adapter included:
Yes

Packaging data

Package height: The distance from the top to the bottom of the packaging.
349 mm
Package depth: The distance from the front to the back of the packaging.
74.5 mm
Package width: The distance from one side of the packaging to the other.
257 mm

Sustainability

Sustainability certificates:
ENERGY STAR, EPEAT

Certificates

Wi-Fi certified: Wi-Fi is a popular technology to exchange data wirelessly, using radio waves, over a computer network.
Yes

Security

Trusted Platform Module (TPM):
Yes
Trusted Platform Module (TPM) version:
2.0
Windows Hello:
Yes
Face recognition:
Yes
Fingerprint reader: A scanner used to identify a person's fingerprint for security purposes. After a sample is taken, access to a computer or other system is granted if the fingerprint matches the stored sample. A PIN may also be used with the fingerprint sample.
Yes

Camera

Video capturing speed:
60 fps
Front camera resolution:
1920 x 1080
Front camera HD type:
Full HD
Front camera: Camera at the front of the product.
Yes

Performance

Ambient light sensor:
Yes

Audio

Built-in microphone: Microphone that is found inside the product.
Yes
Number of microphones:
2
Speakers manufacturer:
OmniSonic
Audio system: System used to play music or speech.
Dolby Audio

Neural processor unit (NPU)

NPU performance up to:
45 TOPs
Neural processor unit (NPU):
Qualcomm Hexagon
Copilot+ PC:
Yes

Description

Machine translation.

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Product comparison

This product page presents the Microsoft Surface Laptop 13-inch Copilot+ PC with Snapdragon processor, 16 GB RAM, 512 GB SSD, Touchscreen, and Windows 11 Pro in Platinum, compared directly with several similar alternatives and generational variations within the Surface Laptop lineup. All compared models share a 13-inch 1920 x 1280 touchscreen display, 16 GB of RAM, Qualcomm Adreno graphics, Wi-Fi 7 connectivity, and a 50 Wh battery. Key practical differences include the operating system version (Windows 11 Pro versus Home), storage type and capacity (512 GB SSD versus 256 GB SSD or UFS storage in second-edition models), processor generations, color options, and power adapter inclusion.

⚙️ The table below compares essential specifications such as processor types, internal storage capacity and media, operating system editions, weight, and color finishes to highlight the real-world distinctions between the options.

SpecificationMicrosoft Surface Laptop 13-inch Copilot+ PC (This Product)Microsoft Surface Laptop 13-inch 2nd Edition (X2P-42-100, 512GB, Home, Platinum)Microsoft Surface Laptop Copilot+ PC (Snapdragon, 16GB/512GB SSD, Pro, Platinum)Microsoft Surface Laptop 13-inch 2nd Edition (X2 Plus, UFS, Violet)Microsoft Surface Laptop Copilot+ PC (Snapdragon, 16GB/256GB SSD, Pro, Platinum)Microsoft Surface Laptop Copilot+ PC (Snapdragon, 16GB/256GB SSD, Home, Platinum)Practical Significance
ProcessorSnapdragonSnapdragon X2P-42-100SnapdragonSnapdragon X2 PlusSnapdragonSnapdragonAll options leverage efficient Qualcomm Snapdragon architectures designed for sustained mobile battery life.
Storage512 GB SSD512 GB UFS512 GB SSD512 GB UFS256 GB SSD256 GB SSDModels with 512 GB provide ample space for applications and files, with SSD offering traditional storage media and UFS utilized in newer editions.
Operating SystemWindows 11 ProWindows 11 HomeWindows 11 ProWindows 11 HomeWindows 11 ProWindows 11 HomePro editions cater to professional work environments with advanced security features, whereas Home editions suit general everyday tasks.
ColourPlatinumPlatinumPlatinumVioletPlatinumPlatinumMost configurations feature the traditional silver Platinum finish, while an alternative Violet finish is also available.
Weight1.247 kg1.225 kg1.247 kg1.225 kg1.247 kg1.247 kgMinor weight variations across generations have a negligible impact on portability during daily commuting.

◎ The suitability table below helps determine which specific configuration best matches different user profiles and real-world use cases.

Use caseRecommended productWhy
Professional mobile productivity requiring Pro security featuresMicrosoft Surface Laptop 13-inch Copilot+ PC with Snapdragon processor, 16 GB RAM, 512 GB SSD, Touchscreen, and Windows 11 Pro in PlatinumCombines the business-ready Windows 11 Pro operating system with a generous 512 GB SSD for storing extensive documents and professional software.
Everyday home computing and multimedia with updated processing powerMicrosoft Surface Laptop 13-inch 2nd Edition Copilot+ PC with Snapdragon X2P-42-100 Processor, 13-inch Touchscreen Display, 16 GB RAM, 512 GB Storage, Windows 11 Home, PlatinumFeatures a second-generation processor and Windows 11 Home, making it ideal for web browsing, streaming, and daily personal tasks.
Distinctive personal style paired with modern hardwareMicrosoft Surface Laptop 13-inch 2nd Edition Copilot+ PC with Snapdragon X2 Plus processor, 13-inch Touchscreen, 16 GB RAM, 512 GB UFS storage, Wi-Fi 7, and Windows 11 Home in VioletProvides a unique violet aesthetic combined with updated processor capabilities for users seeking both style and performance.
Basic professional tasks relying primarily on cloud storageMicrosoft Surface Laptop Copilot+ PC Snapdragon 13-inch Touchscreen Windows 11 Pro 16 GB RAM 256 GB SSD PlatinumOffers the professional Windows 11 Pro environment paired with a 256 GB storage capacity sufficient for users who leverage cloud solutions.
The Microsoft Surface Laptop 13-inch Copilot+ PC with Snapdragon processor, 16 GB RAM, 512 GB SSD, Touchscreen, and Windows 11 Pro in Platinum is best suited for professionals and power users who require the advanced security and management features of Windows 11 Pro alongside a spacious 512 GB SSD. If you prefer newer processor generations, alternative home operating systems, or distinct color finishes, the alternative models offer tailored options for personal use or specific aesthetic preferences.
Might be useful
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Customer reviews

Customer questions

FAQ

How much does the Microsoft Surface Laptop 13 Copilot+ PC Snapdragon Windows 11 Pro cost, and is it available for purchase?

The price is 1,322.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Microsoft Surface Laptop 13 Copilot+ PC Snapdragon Windows 11 Pro be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Microsoft Surface Laptop 13 Copilot+ PC Snapdragon Windows 11 Pro online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Microsoft products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Microsoft service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: touchscreen, display resolution, display diagonal, processor family, processor manufacturer, maximum internal memory, internal memory, optical drive type, storage media, total storage capacity, on-board graphics card model, discrete graphics card model, discrete graphics card, on-board graphics card, top wi-fi standard, mobile network connection, hdmi ports quantity, usb 3.2 gen 1 (3.1 gen 1) type-c ports quantity, usb 3.2 gen 1 (3.1 gen 1) type-a ports quantity, usb 2.0 ports quantity, numeric keypad, operating system installed, usb type-c required charging power (min), usb type-c required charging power (max), usb type-c charging port, battery capacity, weight, form factor, product type, ac adapter included, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Microsoft Surface Laptop 13 Copilot+ PC Snapdragon Windows 11 Pro?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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Quality Since 2008
AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.