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header-product Microsoft Surface Laptop 13.8-inch Snapdragon Touchscreen 16 GB RAM 1 TB SSD Windows 11 Home Gold
2,031.49 €

Microsoft Surface Laptop 13.8-inch Snapdragon Touchscreen 16 GB RAM 1 TB SSD Windows 11 Home Gold

Microsoft Surface Laptop 13.8-inch Snapdragon Photo 1
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 2
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 3
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 4
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 5
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 1
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 2
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 3
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 4
Microsoft Surface Laptop 13.8-inch Snapdragon Photo 5
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Short description

Microsoft Surface Laptop with a 13.8-inch touchscreen display and a resolution of 2304 x 1536 pixels. Powered by a Snapdragon processor, Qualcomm Adreno GPU, 16 GB LPDDR5x-SDRAM, and a 1 TB SSD storage drive. Features Wi-Fi 7 connectivity and runs on Windows 11 Home. Designed for productivity, mobile computing, and everyday tasks with a sleek gold clamshell design.
Available at price 2,031.49 €: 4 pcs.
Total available for order: 8 pcs.
Warranty: 2 Years
SKU: 12533543
Required charger power: 39–60 W, USB PD Required charger power: 39–60 W, USB PD
Please note: the keyboard layout may not be English. Kindly verify before making a purchase.
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
24.11.2026 {{selectedOffer.officeDeliveryString}}
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27.11.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.00 kg)
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From 1.99 €
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All payment Methods:
Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities
36 months installment: from 56.43 euros per month
Price for companies: 1,678.92€ Price is valid only for legal clients
Leasing for legal entities: from 70.7 euros per month
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Product information

Description

The Microsoft Surface Laptop 13.8-inch Snapdragon Touchscreen 16 GB RAM 1 TB SSD Windows 11 Home Gold is a premium, highly portable computing device designed for modern professionals, students, and everyday users. Featuring a sleek gold clamshell design, a vibrant touchscreen display with a resolution of 2304 x 1536 pixels, and a powerful Snapdragon processor paired with a Qualcomm Adreno GPU, this laptop delivers seamless performance and reliability. With 16 GB of internal memory and a spacious 1 TB SSD storage drive, it provides ample space for all your files, applications, and multimedia while ensuring fast data access and efficient multitasking.

Advantages

This device offers exceptional portability combined with robust performance, making it an ideal choice for users who are constantly on the move. The high-resolution touchscreen enhances user interaction, allowing for intuitive navigation, creative sketching, and effortless document management. Powered by an advanced Snapdragon processor and 16 GB of memory, it handles demanding applications and multitasking smoothly. The generous 1 TB SSD storage ensures rapid boot times and quick file transfers, while advanced Wi-Fi 7 connectivity guarantees fast and stable internet access. Additionally, the pre-installed Windows 11 Home operating system provides a secure, user-friendly environment right out of the box, complemented by a lightweight build and a durable battery capacity of 54 Wh.

Suitable for

  • Everyday office tasks and document editing
  • Web browsing, streaming, and multimedia consumption
  • Remote work, virtual meetings, and online learning
  • Mobile computing and travel productivity
  • Creative tasks utilizing the interactive touchscreen display

This laptop may not be suitable for high-end professional gaming, heavy 3D rendering, or intensive video editing workflows that require dedicated discrete graphics cards and desktop-class processing power, as it relies on an integrated Qualcomm Adreno GPU and an ARM-based Snapdragon architecture which may have compatibility limitations with certain legacy specialized software applications.

Key specifications

  • 13.8-inch touchscreen display with 2304 x 1536 resolution
  • Snapdragon processor family with 12 cores
  • 16 GB internal memory
  • 1000 GB total storage capacity using SSD media
  • Qualcomm Adreno on-board graphics card
  • Wi-Fi 7 connectivity
  • Windows 11 Home operating system
  • Clamshell form factor in gold color
  • 54 Wh battery capacity
  • Weighs 1.36 kg

To begin using the device, simply open the clamshell casing and press the power button to start the initial setup of Windows 11 Home. Follow the on-screen prompts to connect to your Wi-Fi 7 network, sign in with your Microsoft account, and configure your security settings. Utilize the responsive touchscreen for navigation alongside the integrated keyboard and trackpad. Charge the laptop using a compatible USB Type-C charging power source ranging from 39 W to 60 W when the battery level is low.

What to consider before purchase

  • Compatibility of your essential software applications with the Snapdragon ARM processor architecture
  • Absence of traditional USB Type-A ports, HDMI ports, and an optical drive
  • Fixed 16 GB internal memory and storage capacity that cannot be manually upgraded later
  • Reliance on wireless connectivity as mobile network connections are not supported

For optimal longevity and performance of your Microsoft Surface Laptop, keep the operating system updated regularly through Windows Update and avoid exposing the touchscreen and chassis to extreme temperatures or moisture. When transporting the device, use a protective sleeve to prevent scratches on the gold finish, and ensure you use a certified USB Type-C charger within the recommended power range.

Specifications

Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
Yes
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
2304 x 1536
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.
13.8 "
Maximum internal memory: The maximum internal memory which is available in the product.
16 GB
Internal memory: A computer's memory which is directly accessible to the CPU.
16 GB
Optical drive type: An optical drive uses laser to read optical discs such as CDs, DVDs and Blu-Ray. Some types of optical drive are: CD ROM drive, CR-RW (CD writer) drive, DVD-ROM.
No
Storage media: Used for the storage of data e.g. HDD (hard disk drive), SSD (solid-state drive).
SSD
Total storage capacity: The total amount of data that can be stored on the device.
1000 GB
On-board graphics card model: "Graphic adapter" is the hardware that produces images on a display. "On-board" means that the graphics adapter is intergrated inside the motherboard.
Qualcomm Adreno GPU
Discrete graphics card model: A graphics adapter (often known as a video card) generates images for a display. A discrete graphics adapter plugs into the motherboard, and usually produces much better graphics than an integrated graphics adapter. There are various models of discrete graphics adapters.
Not available
Discrete graphics card:
No
On-board graphics card: Graphics hardware which is built into the motherboard or CPU, as opposed to a separate graphics adapter (video card). On-board graphics uses CPU and RAM for graphics processing.
Yes
Top Wi-Fi standard: Connection of this device is done via Wi-Fi in a high standard.
Wi-Fi 7 (802.11be)
Mobile network connection:
No
HDMI ports quantity: The number of sockets (ports) for HDMI connections. HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transferring uncompressed video data and compressed/uncompressed digital audio data from a HDMI-compliant device ("the source device") to a compatible computer monitor, video projector, digital television, or digital audio device. HDMI is a digital replacement for existing analog video standards.
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity: Number of USB 3.0 (3.1 Gen 1) ports with Type-C connector. USB 3.0 (3.1 Gen 1) is USB interface version which supports transfer rate up to 5 Gbit/s (SuperSpeed). USB Type-C connector has symmetrical design architecture and compatible with Thunderbolt 3 interface.
0
USB 2.0 ports quantity: Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.
0
Numeric keypad: Small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. The numeric keypad features digits 0 to 9, addition (+), subtraction (-), multiplication (*) and division (/) symbols, a decimal point (.) and Num Lock and Enter keys. Laptop keyboards often do not have a numpad, but may provide numpad input by holding a modifier key (typically labelled "Fn") and operating keys on the standard keyboard.
No
Operating system installed: Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 11 Home
USB Type-C charging port:
Yes
USB Type-C required charging power (min):
39 W
USB Type-C required charging power (max):
60 W
Battery capacity: A measure of the charge stored by the battery. Determined by the mass of active material contained in the battery.
54 Wh
Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
1.36 kg
Form factor: The shape or design of the product.
Clamshell
Product type: The sub-category of the product.
Laptop
Processor family: A family of processors is a group of processors produced by one company over a short period of time e.g. Intel Pentium processors.
Snapdragon
Processor manufacturer: The manufacturer that produced the processor.
Qualcomm
Product colour: The colour e.g. red, blue, green, black, white.
Gold
All features

Display

High Dynamic Range (HDR) technology:
Dolby Vision IQ
High Dynamic Range (HDR) supported:
Yes
Contrast ratio (typical): The difference in light intensity between the brightest white and the darkest black.
1300:1
Maximum refresh rate:
120 Hz
RGB colour space:
sRGB
Pixel density:
201 ppi
Display brightness: Brightness is the amount of radiating light emitted from the screen. The brightness rating is measured in candellas per square meter, commonly known as 'nits'.
600 cd/m²
Standard Dynamic Range (SDR) brightness:
600 cd/m²
Maximum display brightness (HDR):
600 cd/m²
LED backlight: A backlight is a form of illumination used in liquid crystal displays (LCDs). One type of backlight is made by LEDs, which can be either white or RGB (red green blue). White LEDs are used most often in notebooks and desktop screens, and in virtually all mobile LCD screens. RGB LEDs for backlighting are found in high-end color proofing displays such as HP DreamColor LP2480zx monitor or selected HP EliteBook notebooks, as well as newer consumer grade displays such as Dell's Studio series laptops which have an optional RGB LED display.
Yes
Native aspect ratio: The aspect ratio is the ratio of the width of an image to its height. The native aspect ratio is the one which the projector/display is particularly designed for. Images shown in native aspect ratio will utilize the entire resolution of the display and achieve maximum brightness. Images shown in other than native aspect ratio will always have less resolution and less brightness than images shown in native aspect ratio.
3:2
Display technology marketing name:
PixelSense Flow
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
Yes
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
2304 x 1536
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.
13.8 "

Memory

Maximum internal memory: The maximum internal memory which is available in the product.
16 GB
Internal memory type: The type of internal memory such as RAM, GDDR5.
LPDDR5x-SDRAM
Internal memory: A computer's memory which is directly accessible to the CPU.
16 GB

Storage

Optical drive type: An optical drive uses laser to read optical discs such as CDs, DVDs and Blu-Ray. Some types of optical drive are: CD ROM drive, CR-RW (CD writer) drive, DVD-ROM.
No
SSD capacity:
1000 GB
Number of SSDs installed:
1
Total SSDs capacity:
1000 GB
Storage media: Used for the storage of data e.g. HDD (hard disk drive), SSD (solid-state drive).
SSD
Total storage capacity: The total amount of data that can be stored on the device.
1000 GB

Graphics

On-board graphics card model: "Graphic adapter" is the hardware that produces images on a display. "On-board" means that the graphics adapter is intergrated inside the motherboard.
Qualcomm Adreno GPU
On-board graphics card family:
Qualcomm Adreno
On-board GPU manufacturer:
Qualcomm
Discrete graphics card model: A graphics adapter (often known as a video card) generates images for a display. A discrete graphics adapter plugs into the motherboard, and usually produces much better graphics than an integrated graphics adapter. There are various models of discrete graphics adapters.
Not available
Discrete graphics card:
No
On-board graphics card: Graphics hardware which is built into the motherboard or CPU, as opposed to a separate graphics adapter (video card). On-board graphics uses CPU and RAM for graphics processing.
Yes

Network

Bluetooth version: The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).
5.4
Bluetooth Low Energy (BLE):
Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
Yes
Wi-Fi standards: The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.
Wi-Fi 7 (802.11be)
Top Wi-Fi standard: Connection of this device is done via Wi-Fi in a high standard.
Wi-Fi 7 (802.11be)
Mobile network connection:
No

Ports & interfaces

USB Type-C DisplayPort Alternate Mode:
Yes
Charging port type:
Surface Connect
Combo headphone/mic port:
Yes
HDMI ports quantity: The number of sockets (ports) for HDMI connections. HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transferring uncompressed video data and compressed/uncompressed digital audio data from a HDMI-compliant device ("the source device") to a compatible computer monitor, video projector, digital television, or digital audio device. HDMI is a digital replacement for existing analog video standards.
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity: Number of USB 3.0 (3.1 Gen 1) ports with Type-C connector. USB 3.0 (3.1 Gen 1) is USB interface version which supports transfer rate up to 5 Gbit/s (SuperSpeed). USB Type-C connector has symmetrical design architecture and compatible with Thunderbolt 3 interface.
0
USB 2.0 ports quantity: Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.
0

Keyboard

Copilot key:
Yes
Numeric keypad: Small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. The numeric keypad features digits 0 to 9, addition (+), subtraction (-), multiplication (*) and division (/) symbols, a decimal point (.) and Num Lock and Enter keys. Laptop keyboards often do not have a numpad, but may provide numpad input by holding a modifier key (typically labelled "Fn") and operating keys on the standard keyboard.
No
Keyboard backlit:
Yes
Pointing device:
Touchpad

Software

Operating system architecture: The way in which the operating system of a computer/smartphone (32-bit/64-bit) is set up.
64-bit
Operating system installed: Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 11 Home

Power

USB Power Delivery (USB PD):
Yes
USB Type-C charging port:
Yes
USB Type-C required charging power (min):
39 W
USB Type-C required charging power (max):
60 W
AC adapter frequency:
50/60
AC adapter power:
39 W

Battery

Continuous video playback time (max):
20 h
Browsing time (Wi-Fi) (max):
16 h
Battery capacity: A measure of the charge stored by the battery. Determined by the mass of active material contained in the battery.
54 Wh
Battery technology: The type of battery in the device, e.g. nickel–cadmium (NiCd).
Lithium-Ion (Li-Ion)

Weight & dimensions

Height: The measurement of the product from head to foot or from base to top.
17.5 mm
Depth: The distance from the front to the back of something.
220 mm
Width: The measurement or extent of something from side to side.
301 mm
Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
1.36 kg

Design

Introduction year:
2026
Housing material: What the casing of the product is made of.
Aluminium
Form factor: The shape or design of the product.
Clamshell
Colour name:
Dune
Product colour: The colour e.g. red, blue, green, black, white.
Gold
Product type: The sub-category of the product.
Laptop

Certificates

Wi-Fi certified: Wi-Fi is a popular technology to exchange data wirelessly, using radio waves, over a computer network.
Yes

Security

Password protection: The computer, smartphone etc. can only be used when the correct password is entered, therefore making it more secure.
Yes
Trusted Platform Module (TPM):
Yes
Trusted Platform Module (TPM) version:
2.0
Windows Hello:
Yes

Camera

Front camera HD type:
Full HD
Front camera: Camera at the front of the product.
Yes

Performance

Ambient light sensor:
Yes

Audio

Built-in microphone: Microphone that is found inside the product.
Yes
Number of microphones:
2
Speakers manufacturer:
OmniSonic
Audio system: System used to play music or speech.
Dolby Atmos

Neural processor unit (NPU)

Total processor performance up to:
80 TOPs
Windows Studio effects support:
Yes
Neural processor unit (NPU):
Qualcomm Hexagon
Copilot+ PC:
Yes

Processor

Processor cores: The number of central processing units ('cores') in a processor. Some processors have 1 core, others have 2 (e.g. Intel Core Duo) or more (e.g. the Intel Xeon E7-2850 has 10 cores).
12
Processor generation:
Snapdragon X2 Elite
Processor family: A family of processors is a group of processors produced by one company over a short period of time e.g. Intel Pentium processors.
Snapdragon
Processor manufacturer: The manufacturer that produced the processor.
Qualcomm

Description

Machine translation.

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Product comparison

This product page focuses on the Microsoft Surface Laptop 13.8-inch Snapdragon Touchscreen 16 GB RAM 1 TB SSD Windows 11 Home Gold, which is compared against several alternative configurations within the same laptop lineup. All compared devices share the same 13.8-inch screen size with a 2304 x 1536 resolution, a Snapdragon processor, Qualcomm Adreno graphics, a weight of about 1.36 kg, and Wi-Fi 7 support. The main differences lie in internal memory capacity, storage size, operating system, and chassis color.

⚙️ Below is a comparison of key specifications, including RAM capacity, SSD storage size, installed operating system, chassis color, and specific port availability.

Comparison parameterMicrosoft Surface Laptop 13.8-inch Snapdragon Touchscreen 16 GB RAM 1 TB SSD Windows 11 Home GoldMicrosoft Surface Laptop 8 Copilot+ PC Snapdragon 13.8-inch Touchscreen 16 GB RAM 512 GB SSD Windows 11 Home GoldMicrosoft Surface Laptop 13.8-inch Copilot+ PC Snapdragon Touchscreen 32 GB RAM 512 GB SSD Windows 11 Home PlatinumMicrosoft Surface Laptop 8 Copilot+ PC Snapdragon 13.8 Inch Touchscreen 16 GB RAM 512 GB SSD Windows 11 Home GoldMicrosoft Surface Laptop 8 Copilot+ PC Snapdragon 13.8-inch Touchscreen 32 GB RAM 512 GB SSD Windows 11 Home BlackMicrosoft Surface Laptop 7 Copilot+ PC Snapdragon 13.8-inch Touchscreen 16GB RAM 512GB SSD Windows 11 Pro BlackPractical significance
Memory capacity16 GB16 GB32 GB16 GB32 GB16 GBModels with 32 GB are better suited for advanced multitasking and demanding professional workloads.
Storage capacity1000 GB512 GB512 GB512 GB512 GB512 GBThis model offers double the storage space for files compared to alternatives with 512 GB drives.
Operating systemWindows 11 HomeWindows 11 HomeWindows 11 HomeWindows 11 HomeWindows 11 HomeWindows 11 ProThe Pro version provides advanced management and security features tailored for business environments.
Chassis colorGoldGoldPlatinumGoldBlackBlackColor options let you choose an aesthetic that matches your personal preference: gold, platinum, or black.

◎ The table below evaluates different usage scenarios to help you determine which configuration best fits your daily needs.

Use caseRecommended productWhy
Storing large media libraries and extensive filesMicrosoft Surface Laptop 13.8-inch Snapdragon Touchscreen 16 GB RAM 1 TB SSD Windows 11 Home GoldProvides 1 TB of disk space, making it ideal for users who need ample local storage without relying on external drives.
Heavy multitaskingMicrosoft Surface Laptop 13.8-inch Copilot+ PC Snapdragon Touchscreen 32 GB RAM 512 GB SSD Windows 11 Home Platinum (or Black version)Upgraded 32 GB RAM capacity ensures smooth performance when running multiple resource-intensive applications simultaneously.
Professional corporate useMicrosoft Surface Laptop 7 Copilot+ PC Snapdragon 13.8-inch Touchscreen 16GB RAM 512GB SSD Windows 11 Pro BlackComes with Windows 11 Pro, which is designed to meet business and security administration requirements.
The main advantage of the featured model is its expanded 1 TB SSD storage capacity while maintaining the same compact footprint, efficient Snapdragon processor, and elegant gold finish. This laptop is optimal for users who require maximum local storage space without needing external drives. If you do not need such a large storage capacity, or if you prefer a different color or an enterprise-focused operating system version, alternative configurations may be more suitable for you.
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Stock data
Warehouse Stock Delivery to the store Store Price
WH113 4 24.11.2026 Best delivery
2,031.49 € Best price
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
WH109 4 08.12.2026
2,180.99 €
2,031.49 €
Stock: 4
Delivery Date: 24.11.2026 Best delivery
Warehouse: WH113
Available only for legal entities
2,180.99 €
Stock: 4
Delivery Date: 08.12.2026
Warehouse: WH109

Customer reviews

Customer questions

FAQ

How much does the Microsoft Surface Laptop 13.8-inch Snapdragon cost, and is it available for purchase?

The price is 2,031.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 8 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 24.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Microsoft Surface Laptop 13.8-inch Snapdragon be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Microsoft Surface Laptop 13.8-inch Snapdragon online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

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Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Microsoft products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Microsoft service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: touchscreen, display resolution, display diagonal, maximum internal memory, internal memory, optical drive type, storage media, total storage capacity, on-board graphics card model, discrete graphics card model, discrete graphics card, on-board graphics card, top wi-fi standard, mobile network connection, hdmi ports quantity, usb 3.2 gen 1 (3.1 gen 1) type-c ports quantity, usb 2.0 ports quantity, numeric keypad, operating system installed, usb type-c charging port, usb type-c required charging power (min), usb type-c required charging power (max), battery capacity, weight, form factor, product type, processor family, processor manufacturer, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
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