IP Phone Mitel 6863

Name: IP Phone Mitel 6863 Black 80C00005AAA-A
Brand: MITEL
SKU: 1594455
Price: 97.99 EUR
Availability: InStock

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IP Phone Mitel 6863 Black

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Mitel 6863 IP Phone features a sleek black design with a 2-line LCD display measuring 6.98 cm. It supports various voice codecs including G.711 and G.729, ensuring high-quality audio. The wireless handset offers flexibility and convenience, while user password protection enhances security. Ideal for modern office environments.

Available at price 97.99 €: 47 pcs.

Total available for order: 54 pcs.

Warranty: 2 Years

SKU: 1594455

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

20.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.82 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

20.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 160.49 €: 5 pcs.

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Product information

Description

The Mitel 6863 SIP Phone is an enterprise-grade two-line IP phone in black with a monochrome 2-line LCD display (approximately 6.98 cm). Designed for professional workers with light telephony needs, it combines a compact desktop footprint, programmable hard keys and a wireless handset to deliver reliable voice communications. The phone supports wideband audio codecs and Mitel Hi-Q audio technology for improved voice clarity, and includes dual 100 BaseT Ethernet ports with an integrated hardware switch and PoE Class 1 power support.

Advantages

The Mitel 6863 provides high-definition audio through wideband codecs and advanced audio processing, improving speech intelligibility on both handset and speakerphone. It offers efficient call management with dedicated hard keys, programmable buttons and storage for directories, caller logs and redial lists. Dual Ethernet ports with a hardware switch and PoE Class 1 support simplify deployment and reduce cabling and power adapter requirements. The compact design and environmentally conscious packaging add practical benefits for office environments.

Suitable for (tasks / use cases)

Reception desks and shared workstations with light to moderate call volumes
Office staff who need basic programmable keys and caller information
Environments requiring PoE deployment or limited desktop space
Locations where reliable wideband voice quality is needed for clear conversations

Key specifications

Display: Monochrome LCD, 2 lines (approx. 6.98 cm)
Lines: 2-line SIP phone
Audio: Hi-Q HD wideband handset and speakerphone; support for common codecs (e.g., G.711, G.729)
Connectivity: Dual 100 BaseT Ethernet ports with hardware-based switch
Power: Power over Ethernet (PoE) Class 1; optional compliant AC adapter support
Keys: Programmable hard keys, dedicated function keys (Transfer, Hold, Redial, Mute with LED, Speaker with LED, Options, Callers List) and 4-way navigation with Select/OK
Security: User password protection
Colour: Black

How to use

Connect the Mitel 6863 to your network using the Ethernet port and enable PoE or attach the optional power adaptor if required. Configure the phone via your SIP server or provisioning system using the device’s XML configuration capabilities. Use the programmable keys and dedicated function buttons to manage calls, access caller lists, place calls on hold and perform transfers. Adjust volume and audio settings directly from the phone’s interface; use the wireless handset or speakerphone for hands-free conversations.

Usage recommendations

For optimal voice quality, provision the phone with wideband codecs on your SIP PBX and use PoE where available to avoid separate power adapters. Keep firmware up to date and configure password protection for user accounts to maintain security.

Specifications

Display:: LCD
Touchscreen:: No
Lines quantity:: 2 lines
Speakerphone:: Yes
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Handset type:: Wireless handset
Product colour:: Black

All features

Display

Display:: LCD
Touchscreen:: No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 2.75 "
Display resolution:: 128 x 48
Display number of colours:: Monochrome

Phone features

Lines quantity:: 2 lines

Audio

Speakerphone:: Yes
Voice codecs:: iLBC, G.729, G.726, G.722.2, G.722, G.711a, G.711, BV32, BV16
Echo cancellation:: Yes
Comfort noise generation (CNG):: Yes

Ports & interfaces

Ethernet LAN (RJ-45) ports:: 2

Network

Security algorithms:: HTTPS, SRTP, SSL/TLS
Ethernet LAN:: Yes
DHCP client:: Yes
Ethernet LAN data rates:: 10, 100

Power

Power over Ethernet (PoE):: Yes

Certificates

Certification:: CE, RoHS

Packaging content

Manual:: Yes
Number of handles included:: 1 pc(s)

Logistics data

Harmonized System (HS) code:: 85171800

Design

Product colour:: Black
Handset type:: Wireless handset
Product type:: IP Phone

Management features

Number of programmable keys:: 3

Performance

Password protection type:: User

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Instructions

mmo_73402207_1566398473_7344_28825.pdf

Description

Instructions

mmo_73402207_1566398473_7344_28825.pdf

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Warehouse	Stock	Delivery to the store	Store Price
WH94	5	01.07.2026 Best delivery	160.49 €
WH354	1	08.07.2026	205.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	47	15.07.2026	97.99 €
EU6	1	01.07.2026 Best delivery	177.49 €

160.49 €

Stock: 5

Delivery Date: 01.07.2026 Best delivery

Warehouse: WH94

205.49 €

Stock: 1

Delivery Date: 08.07.2026

Warehouse: WH354

Available only for legal entities

97.99 €

Stock: 47

Delivery Date: 15.07.2026

Warehouse: WH109

177.49 €

Stock: 1

Delivery Date: 01.07.2026 Best delivery

Warehouse: EU6

Customer reviews

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Customer questions

FAQ

How much does the IP Phone Mitel 6863 cost, and is it available for purchase?

The price is 97.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 54 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All MITEL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized MITEL service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Mitel 6863?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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