IP phone Poly CCX 500

Name: IP phone Poly CCX 500 2200-49720-019
Brand: HP POLY
SKU: 3070779
Price: 167.99 EUR
Availability: InStock

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IP phone Poly CCX 500 Black LCD 2200-49720-019

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Poly CCX 500 is a high-quality IP phone featuring a sleek design, a vibrant LCD display, and advanced audio technology. It supports multiple lines and has a user-friendly interface, making it ideal for business environments. With its HD audio quality and integrated Bluetooth, the CCX 500 ensures clear communication and easy connectivity. Perfect for professionals seeking reliability and performance in their communication tools.

Available for order: 76 pcs.

Warranty: 2 Years

SKU: 3070779

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Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

18.09.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

23.09.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 1.27 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

23.09.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.79 €

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Payment Methods:

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Product information

Description

The Poly CCX 500 is an IP phone designed for office and knowledge-worker environments. It features a 5" color touchscreen, wired handset option, integrated Bluetooth and USB Type-A and Type-C ports, and supports Microsoft Teams natively on Android 9. Built for clear business communication, the device includes HD voice, echo cancellation and tools for centralized provisioning and management.

Advantages

Poly HD Voice with Poly Acoustic Clarity and a full-duplex speakerphone deliver clear speech reproduction and reliable call quality. An Acoustic Fence reduces distracting background noise while world-class echo cancellation preserves call intelligibility. The native Microsoft Teams experience, color touch display and dedicated Teams button (on CCX 500) make navigation and meeting access intuitive. The phone supports headset personalization, Bluetooth connectivity and robust provisioning to simplify deployment and ongoing management.

Suitable for

Office cubicles and open-plan workspaces
Knowledge workers and managers who use Microsoft Teams or Skype for Business
Professionals needing a reliable desk phone with headset or handset options

Key specifications

Model: Poly CCX 500 (MPN 2200-49720-019)
Operating system: Android 9 with native Microsoft Teams
Display: 5" color touchscreen (LCD)
Audio: Poly HD Voice, full-duplex speakerphone, Acoustic Clarity, Acoustic Fence, echo cancellation
Ports: 2× USB (Type-A, Type-C)
Connectivity: Bluetooth 4.2, Ethernet LAN, Power over Ethernet (PoE) support
Handset: Wired handset (product color: Black)
Weight: 1.28 kg

How to use

Connect the CCX 500 to your network via Ethernet (PoE recommended) and power it on. Sign in to Microsoft Teams on the device or provision it through your management system. Use the color touchscreen to access contacts, recent calls and meetings; press the dedicated Teams button for quick meeting access. For private conversations, connect a compatible headset or use the wired handset. Adjust audio settings from the on-screen menu to optimise microphone and speaker levels.

Usage recommendations

For best call clarity, place the phone away from loud office equipment and enable Acoustic Fence. Use PoE for simplified cabling and consistent power, and register the device with your organisation’s provisioning server for centralized updates and configuration.

Specifications

Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: Yes
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: Yes
Product type: The sub-category of the product.: IP Phone
Product colour: The colour e.g. red, blue, green, black, white.: Black

All features

Logistics data

Harmonized System (HS) code:: 85171800

Packaging content

Base station:: Yes

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 1.28 kg
Height: The measurement of the product from head to foot or from base to top.: 216 mm
Depth: The distance from the front to the back of something.: 52 mm
Width: The measurement or extent of something from side to side.: 178 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -40 - 70
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 0 - 40

Power

Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes

Certificates

Skype:: Yes
Certification:: Argentina ENACOM Australia RCM Brazil ANATEL Canada ICES & NRTLC China CCC & SRRC EEA CE Mark Eurasian Customs Union EAC India WPC Indonesia SDPPI Israel MOC Japan MIC & VCCI Malaysia SIRIM Mexico IFETEL & NYCE NZ Telepermit Saudi Arabia CITC Singapore IMDA South Africa ICASA South Korea KC Taiwan NCC UAE TRA USA FCC & NRTL
Safety: List of regulatory safety standards for all countries in which this product has been certified.: UL 62368-1 • CAN/CSA C22.2 No. 62368-1-14 • EN 62368-1 • IEC 60950-1 and IEC 62368-1 • AS/NZS 62368-1

Ports & interfaces

Ethernet LAN (RJ-45) ports: Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.: 2
RJ-9 ports quantity:: 1
USB 2.0 ports quantity: Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.: 1

Network

Security algorithms: Security algorithms are used to provide authentication, cipher key generation, integrity and radio link privacy to users on mobile networks. The security algorithms supported are the ones that can be used with this product.: TLS, HTTPS
Networking standards: The way in which the network is working, e.g. IEEE 802.11a, IEEE 802.11b, IEEE 802.11g.: IEEE 802.1x, IEEE 802.1p, IEEE 802.1Q
DHCP client: Whether the product features a DHCP (Dynamic Host Configuration Protocol) to obtain IP addresses within a network.: Yes
Event logging:: Yes
Syslog:: Yes
Bluetooth version: The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).: 4.2
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: Yes
Ethernet LAN data rates: The different speed levels of the Ethernet LAN connection.: 1000, 100, 10
Ethernet LAN interface type: The characteristics of the Ethernet LAN interface.: Gigabit Ethernet
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes

Audio

Voice codecs:: G.722, G.729B, G.729A, G.722.1, G.711
Voice activity detection:: Yes
Adaptive jitter buffers:: Yes
Comfort noise generation (CNG):: Yes
Packet loss concealment (PLC):: Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes

Display

Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: Yes
Aspect ratio: The aspect ratio is the ratio of the width of a shape to its height. For example, 4:3 is common for standard displays and 16:9 is the ratio for Widescreen TV.: 9:16
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.: 720 x 1280
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.: 5 "
Display: The description of display that can includes display type, resolution, size etc.: LCD

Management features

Integrated voicemail:: Yes

Phone features

SIP registrar server:: Yes

Performance

Password protection type:: User
Hearing aid compatibility:: Yes
Operating system version: The version of the operating system used e.g. 4.1, 4.2 for Android.: 9
Operating system installed: Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.: Android

Design

Product colour: The colour e.g. red, blue, green, black, white.: Black
Handset type:: Wired handset
Product type: The sub-category of the product.: IP Phone

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Customer questions

FAQ

How much does the IP phone Poly CCX 500 cost, and is it available for purchase?

The price is 167.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 76 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 18.09.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: power over ethernet (poe), bluetooth, ethernet lan, speakerphone, touchscreen, product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

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IP phone Poly CCX 500 Black LCD 2200-49720-019

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Logistics data

Packaging content

Weight & dimensions

Operational conditions

Power

Certificates

Ports & interfaces

Network

Audio

Display

Management features

Phone features

Performance

Design

Description

Similar products

Product comparison

Customer reviews

Customer questions

How much does the IP phone Poly CCX 500 cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?