IP Phone Poly Edge E550

Name: IP Phone Poly Edge E550 82M91AA
Brand: HP POLY
SKU: 10796374
Price: 274.49 EUR
Availability: InStock

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IP Phone Poly Edge E550 12 Lines IPS Display Wired Handset

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Poly Edge E550 IP Phone features a wired handset, 12 lines, and a 5-inch IPS display with a resolution of 800 x 480 pixels. It supports various voice codecs and offers Gigabit Ethernet connectivity for high-speed data transfer. Ideal for business environments requiring reliable communication.

Available at price 274.49 €: 8 pcs.

Total available for order: 17 pcs.

Warranty: 2 Years

SKU: 10796374

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Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

Deliver

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

27.08.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

01.09.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 2.85 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

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From 1.79 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 286.99 €: 9 pcs.

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Product information

Description

The Poly Edge E550 is an IP desk phone designed for hot-desking and home office use. It features a wired handset, a 5-inch IPS display with 800 x 480 resolution, and support for up to 12 lines to handle multiple calls and extensions. The device offers Gigabit Ethernet connectivity and a range of voice codecs for clear audio in business environments.

Advantages

The phone combines a large IPS display and 12-line keys to present call information and contacts clearly while enabling efficient call management. Integrated speakerphone and caller ID functionality simplify hands-free use and call identification. Gigabit Ethernet support provides reliable, high-speed network connectivity suitable for modern office deployments.

Suitable for

Hot-desking environments
Home office and remote workers
Small to medium business desks and reception areas

Key specifications

Display: 5-inch IPS, 800 x 480 pixels
Lines: 12 programmable lines/keys
Handset: Wired handset included
Connectivity: Gigabit Ethernet
Audio: Built-in speakerphone; supports multiple voice codecs
Colour: Black

How to use

Connect the Poly Edge E550 to your network using the Gigabit Ethernet port and attach the wired handset. Configure line accounts and SIP settings through the phone’s interface or your provisioning server according to your VoIP provider’s instructions. Use the 12-line keys to manage multiple calls and the touch/soft keys on the display to access call functions and directory entries.

Usage recommendations

Place the phone on a stable desk surface near your network connection. For best audio clarity, position the handset and speakerphone away from background noise. Keep firmware up to date through your IT administrator or the device provisioning system to ensure compatibility and security.

Specifications

Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.: Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes
Handset type:: Wired handset
Product colour: The colour e.g. red, blue, green, black, white.: Black

All features

Aspect ratio: The aspect ratio is the ratio of the width of a shape to its height. For example, 4:3 is common for standard displays and 16:9 is the ratio for Widescreen TV.: 9:16
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes
Lines quantity: The number of lines in the phone.: 12 lines
Near Field Communication (NFC):: Yes
Product type: The sub-category of the product.: IP Phone
Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.: 1 pc(s)
Ethernet LAN interface type: The characteristics of the Ethernet LAN interface.: Gigabit Ethernet
USB Type-C ports quantity:: 1

Other features

Ethernet LAN (RJ-45) ports: Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.: 2
Handset:: Yes

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -40 - 70
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 0 - 40

Sustainability

Sustainability certificates:: ENERGY STAR

Packaging content

Cables included:: LAN (RJ-45)

Packaging data

Package weight: Weight of the packaged product.: 1110 g
Package height: The distance from the top to the bottom of the packaging.: 89 mm
Package depth: The distance from the front to the back of the packaging.: 306 mm
Package width: The distance from one side of the packaging to the other.: 258 mm

Multimedia

Voice codecs:: G.722, iLBC, OPUS, G.729ab, G.722.1, G.711alaw, G.711ulaw

Network

Ethernet LAN data rates: The different speed levels of the Ethernet LAN connection.: 10, 100, 1000
Wi-Fi standards: The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.: Wi-Fi 4 (802.11n), 802.11g, 802.11b, 802.11a
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.: Yes
Bluetooth version: The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).: 5.0
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: Yes

Ports & interfaces

RJ-9 ports quantity:: 1
Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes

Display

Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.: 800 x 480
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: No
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.: 5 "
Display: The description of display that can includes display type, resolution, size etc.: IPS

Call management

Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.: Yes

Phone features

Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes

Design

Product colour: The colour e.g. red, blue, green, black, white.: Black

Performance

Country of origin: Country where the device is made. Aka Country of manufacture (COM).: China
Handset type:: Wired handset

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Instructions

poly-82M91AA-10796374.pdf

Description

Instructions

poly-82M91AA-10796374.pdf

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Reasons to buy

Built to grow

This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Poly Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.

Integrated protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher, and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24/7 ^[1].

Enterprise-quality sound

The Poly E400 Series offer quality audio with Poly HD Voice and bass-frequency–enhancing speaker design. They reduce noise and distractions with Poly NoiseBlockAI and Acoustic Fence technologies.

All the features you could ask for

Get fast access to features via a large 5” color display. Stay informed with the surround light status indicator with RGB mixing. And handle multiple calls with ease using 12-line keys supporting up to 48 lines, features, and contacts.

Versatile connectivity

Enjoy better connectivity with two high-speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. And a Poly headset for your workstyle: Bluetooth®, USB, RJ9, or Electronic Hook Switch. ^[2]

Perfectly paired

Integrated Bluetooth® 5.0 gives you freedom to move about the office with your Poly Bluetooth® headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy. ^[2]

Works wherever you do

The Poly Edge E550 is Wi‑Fi‑ready for hassle-free performance at home or office. Work anywhere with 802.11AC Wi‑Fi included. With simple out-of-the-box Wi‑Fi configuration, this phone gives you peak performance anywhere you’ve got a signal.

Accessibility is key

Enhance the user experience with phones that sound great and are more efficient. Features like improved accessibility with text-to-speech, screen color adjustments for color blindness, and larger font settings provide more ways to connect.

Get more done

Supercharge your Poly Edge E550 desk phones with the Poly Edge E expansion modules. 22-line keys and 3 pages — up to 66 contacts per expansion module. Setup is a plug-and-play snap, with power and signaling provided by the host phone. ^[3]

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Warehouse	Stock	Delivery to the store	Store Price
WH355	9	13.08.2026 Best delivery	286.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	8	27.08.2026	274.49 €

286.99 €

Stock: 9

Delivery Date: 13.08.2026 Best delivery

Warehouse: WH355

Available only for legal entities

274.49 €

Stock: 8

Delivery Date: 27.08.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the IP Phone Poly Edge E550 cost, and is it available for purchase?

The price is 274.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 17 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 27.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: caller id, speakerphone, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Poly Edge E550?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions

IP Phone Poly Edge E550 12 Lines IPS Display Wired Handset

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Other features

Operational conditions

Sustainability

Packaging content

Packaging data

Multimedia

Network

Ports & interfaces

Display

Call management

Phone features

Design

Performance

Instructions

Description

Instructions

Reasons to buy

Built to grow

Integrated protection

Enterprise-quality sound

All the features you could ask for

Versatile connectivity

Perfectly paired

Works wherever you do

Accessibility is key

Get more done

Similar products

Product comparison

Customer reviews

Customer questions

How much does the IP Phone Poly Edge E550 cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for IP Phone Poly Edge E550?