EPOS IMPACT D 10 Phone EU II DECT Wireless Headset

Name: EPOS IMPACT D 10 Phone 1000994
Brand: Sennheiser
SKU: 12475089
Price: 187.99 EUR
Availability: InStock

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EPOS IMPACT D 10 Phone EU II DECT Wireless Mono Headset

EPOS IMPACT D 10 Phone EU II DECT Wireless Headset Photo 1

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EPOS IMPACT D 10 Phone EU II DECT Wireless Headset Photo 6

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Short description

The EPOS IMPACT D 10 Phone EU II is a professional DECT wireless mono headset designed for office and call center environments. This headset provides reliable wireless connectivity, ensuring clear communication and mobility for users. Its ergonomic design is optimized for all-day comfort, making it an ideal solution for intensive professional telephony and daily business operations.

Available for order: 5 pcs.

Warranty: 2 Years

SKU: 12475089

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Deliver the order:

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2b. Kengaraga str., Riga, Latvia, LV-1063

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From 4.99 € (Weight: 0.66 kg)

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36 months installment: from 5.22 euros per month

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Product information

Description

The EPOS IMPACT D 10 Phone EU II is a professional-grade DECT wireless mono headset engineered specifically for demanding office and call center environments. This device offers reliable wireless connectivity, allowing users to maintain clear communication while moving freely around their workspace. Its ergonomic, lightweight construction is designed for all-day comfort, ensuring that professionals can handle intensive telephony tasks without fatigue.

Advantages

This headset features advanced EPOS Voice technology, which enhances vocal clarity by isolating the speaker's voice from background noise, ensuring that every conversation is crisp and professional. The system includes a convenient magnetic docking station that facilitates quick charging, with the ability to reach a 50% charge in just 20 minutes. Security is a primary focus, as the device utilizes protected pairing to prevent unauthorized access to calls. Furthermore, the headset supports multi-user conferencing, allowing up to four headsets to be connected to a single base station for collaborative tasks.

Suitable for

Professional office environments
High-volume call centers
Hot-desking workstations
Daily business telephony

This headset may not be suitable for users requiring stereo audio for multimedia consumption or those who need multi-device connectivity, such as simultaneous pairing with both a desk phone and a mobile device, as this model is optimized for specific telephony setups.

Key specifications

Connectivity: Wireless DECT
Wearing style: Mono (single-sided)
Weight: 47 g
Color: Black
Microphone type: Boom
Charging: Magnetic docking
Battery performance: Fast charge capability

To use the EPOS IMPACT D 10, connect the base station to your desk phone using the provided cables and plug the power adapter into a wall outlet. Once the base station is powered, place the headset into the magnetic dock to initiate the initial pairing and charging process. Use the LED indicators on the base station to monitor battery status and call connectivity. Adjust the headband or ear-hook for a secure fit before beginning your calls.

What to consider before purchase

Ensure compatibility with your existing desk phone system
Consider if a mono headset meets your focus requirements
Verify the range requirements for your specific office layout

For optimal performance, ensure the base station is placed in an open area away from other electronic devices that may cause signal interference. Regularly clean the ear cushions to maintain hygiene and comfort during extended use.

Specifications

Weight:: 0.047 kg
Product colour:: Black

All features

Connectivity technology:: Wireless
Quantity:: 1
Ear coupling:: Supraaural
Fast charging time:: 20 min
Fast charging:: Yes
Acoustic system:: Open
Headset type:: Monaural
Wearing style:: Head-band, Ear-hook
Driver type:: Dynamic
Recommended usage:: Office/Call center
Battery operated:: Yes
Folding microphone:: Yes
Base station colour:: Black
Wireless range (line of sight):: 180 m
Wireless range (typical building):: 55 m
Microphone noise-canceling:: Yes

Power

Talk time:: 12 h
Standby time:: 100 h

Weight & dimensions

Weight:: 0.047 kg
Package weight:: 650 g
Height:: 170 mm
Width:: 90 mm
Package depth:: 203 mm
Package height:: 149 mm
Package width:: 67 mm

Packaging content

Cables included:: Audio
Base station:: Yes

Logistics data

Country of origin:: China
Harmonized System (HS) code:: 85183000

Performance

DECT connectable:: Yes

Design

Product colour:: Black
Product type:: Headset

Battery

Battery recharge time:: 1 h

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Instructions

sennheiser-1000994-12475089.pdf

Description

Instructions

sennheiser-1000994-12475089.pdf

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Customer questions

FAQ

How much does the EPOS IMPACT D 10 Phone EU II DECT Wireless Headset cost, and is it available for purchase?

The price is 187.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 5 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can EPOS IMPACT D 10 Phone EU II DECT Wireless Headset be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the EPOS IMPACT D 10 Phone EU II DECT Wireless Headset online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Sennheiser products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Sennheiser service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for EPOS IMPACT D 10 Phone EU II DECT Wireless Headset?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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