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header-product IP phone Snom D385 — 12-line TFT 4.3" display, Bluetooth, PoE, wired handset, black
217.49 €
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AiO.lv Office Equipment Communication Equipment VoIP Phones Snom

IP phone Snom D385 — 12-line TFT 4.3" display, Bluetooth, PoE, wired handset, black

Snom D385 IP phone — 12 lines, 4.3" TFT Photo 1
Snom D385 IP phone — 12 lines, 4.3" TFT Photo 1
IP phone Snom D385 — 12-line TFT 4.3" display, Bluetooth, PoE, wired handset, black
217.49 €
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IP phone Snom D385 — 12-line TFT 4.3" display, Bluetooth, PoE, wired handset, black

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IP phone Snom D385 — 12-line TFT 4.3" display, Bluetooth, PoE, wired handset, black

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Short description

Snom D385 is a business-grade IP phone with a 4.3" (10.9 cm) TFT display and support for up to 12 lines. It features wired handset operation, built-in speakerphone, Bluetooth, Ethernet LAN and PoE power. The phone stores up to 1000 phonebook entries, uses digital volume control and supports DTMF modes (in-band, SIP INFO). Suitable for office and reception use.
Available for order: 9 pcs.
Warranty: 2 Years
SKU: 1871359
Learn more
delivery
Deliver the order:
to the Customer Service Center at Kengaraga 2b, Riga
13.07.2026 {{selectedOffer.officeDeliveryString}}
free
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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
13.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
16.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 1.21 kg)
Parcel couriers
Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa
16.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
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All payment Methods:
Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment
36 months installment: from 6.04 euros per month
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Product information

Description

Snom D385 is a business-grade IP phone with a 4.3" (10.9 cm) TFT colour display and support for up to 12 lines. The device offers wired handset operation, an integrated speakerphone and Bluetooth connectivity. It includes an Ethernet LAN port with Power over Ethernet (PoE) support and stores up to 1000 phonebook entries. The handset and keypad use digital volume control and the phone supports common DTMF modes (in-band, SIP INFO). Designed for office and reception environments, the Snom D385 combines a clear user interface and multicoloured SmartScreen keys to simplify call handling and feature access.

Advantages

The 4.3" TFT display provides clear, inclinable visual feedback for call lists, address book entries and function menus, while multicoloured SmartScreen keys enable quick identification of assigned actions. Built-in Bluetooth and USB expand accessory options such as headsets or DECT dongles, and the integrated gigabit Ethernet switch with PoE reduces cable clutter and simplifies deployment. HD audio with a digital signal processor ensures consistent voice quality during calls, and a large internal phonebook supports up to 1000 contacts for convenient directory management.

Suitable for

  • Office desks and private workstations handling multiple concurrent lines
  • Reception desks and front-desk staff requiring fast access to speed dials
  • Meeting rooms where speakerphone and headset connectivity are needed
  • Environments where PoE simplifies installation and cabling

Key specifications

  • Display: 4.3" (10.9 cm) TFT colour display, inclinable
  • Lines supported: Up to 12 lines
  • Audio: Built-in speakerphone, HD audio with integrated DSP
  • Connectivity: Ethernet LAN with gigabit switch and PoE support
  • Wireless/Accessories: Bluetooth and USB port for headsets or dongles
  • Phonebook capacity: Up to 1000 entries
  • Handset: Wired handset with digital volume control
  • Device weight and finish: Approximately 0.88 kg, black

How to use

Connect the Snom D385 to your local network using the Ethernet port; if available, enable PoE on the switch to power the phone without a separate adapter. Use the touchscreen-adjacent TFT display and SmartScreen keys to navigate call lists, access the address book and assign functions to programmable keys. Pair a Bluetooth headset or plug a USB accessory into the USB port if hands-free operation is required. Configure SIP accounts and line settings via the phone’s web interface or the provisioning system used by your IT administrator.

Usage recommendations

Position the phone on a stable surface and angle the display for comfortable viewing. For best voice quality, use a compatible HD headset or the integrated speakerphone while ensuring the handset volume is adjusted via the digital controls. When deploying multiple units, using PoE simplifies cabling and central power management; for advanced conferencing, add compatible accessories like a DECT dongle or expansion speaker where supported.

Specifications

Display:
TFT
Touchscreen:
No
Lines quantity:
12 lines
Speakerphone:
Yes
Bluetooth:
Yes
Ethernet LAN:
Yes
Power over Ethernet (PoE):
Yes
Weight:
0.88 kg
Handset type:
Wired handset
Product colour:
Black
All features

Display

Display:
TFT
Touchscreen:
No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.
4.3 "
Backlight display:
Yes

Phone features

Conference call:
Yes
Short Message Service (SMS):
Yes
Phonebook capacity:
1000 entries
Caller ID:
Yes
Call forwarding:
Yes
Redialing:
Yes
Answering machine:
Yes
Call waiting:
Yes
Speed dialling:
Yes
Call hold:
Yes
Lines quantity:
12 lines
Do not disturb function:
Yes
Call pick up:
Yes
Call park:
Yes
Call transfer:
Yes
Call history:
Yes

Video

Video call:
No

Camera

Front camera:
No

Audio

Speakerphone:
Yes
Voice codecs:
G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10
Microphone mute:
Yes
Voice activity detection:
Yes
Comfort noise generation (CNG):
Yes

Ports & interfaces

USB 2.0 ports quantity:
1
Ethernet LAN (RJ-45) ports:
2
Expansion module support:
Yes

Network

Supported network protocols:
DHCP, HTTP, NTP, LDAP, TFTP, HTTPS
Ethernet LAN:
Yes
Networking standards:
IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q
Bluetooth:
Yes
Wi-Fi:
No
Ethernet LAN data rates:
10, 1000, 100
Ethernet LAN interface type:
Gigabit Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.
10 W
AC adapter output voltage:
5
Power over Ethernet (PoE):
Yes

Weight & dimensions

Weight:
0.88 kg
Height:
120 mm
Width:
250 mm
Depth:
185 mm

Operational conditions

Operating relative humidity (H-H):
5 - 95
Storage temperature (T-T):
-10 - 45
Operating temperature (T-T):
0 - 35
Storage relative humidity (H-H):
5 - 95

Certificates

Certification:
CE
Safety:
IEC 60950

Packaging content

Cables included:
LAN (RJ-45)
Manual:
Yes
Quick start guide:
Yes
Number of handles included:
1 pc(s)

Logistics data

Harmonized System (HS) code:
85171800

Management features

Volume control:
Digital
Number of programmable keys:
48

Design

Product colour:
Black
Mounting:
Desk/Wall
Device lock:
Yes
Handset type:
Wired handset
Product type:
IP Phone

Performance

Dual-Tone Multi-Frequency (DTMF) modes:
Out-of band, In-band, SIP info
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Instructions

mmo_38296572_1549366976_5082_8846.pdf

Description

Instructions

mmo_38296572_1549366976_5082_8846.pdf
Machine translation. Load original

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Customer reviews

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Customer questions

FAQ

How much does the Snom D385 IP phone — 12 lines, 4.3" TFT cost, and is it available for purchase?

The price is 217.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

Can Snom D385 IP phone — 12 lines, 4.3" TFT be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Snom D385 IP phone — 12 lines, 4.3" TFT online, and the application process is as simple as possible:
  • Select the product on the website and add it to your cart;
  • When placing your order, choose the payment method “Installments”;
  • Fill in the required details for the lending partner;
  • Receive a decision within a few minutes.
For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Snom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Snom service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Snom D385 IP phone — 12 lines, 4.3" TFT?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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