IP Phone Snom D385

Name: IP Phone Snom D385 Black 4340-BLK
Brand: Snom
SKU: 1948270
Price: 193.99 EUR
Availability: InStock

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IP Phone Snom D385 Black

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Snom D385 is a versatile IP phone featuring a sleek black design, 12 lines, and a 4.3" TFT display. It supports up to 1000 phonebook entries and offers digital volume control. With DTMF modes including in-band, out-of-band, and SIP info, it ensures clear communication. Ideal for business environments, this wired handset combines functionality with modern aesthetics.

Available at price 193.99 €: 2 pcs.

Total available for order: 50 pcs.

Warranty: 2 Years

SKU: 1948270

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

15.07.2026 {{selectedOffer.officeDeliveryString}}

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

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From 4.99 € (Weight: 1.21 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

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From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 200.99 €: 48 pcs.

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Product information

Description

The Snom D385 Black is an IP desk phone that combines modern design with a wide range of business features. It offers a 4.3" inclinable TFT colour display, support for 12 lines, an integrated gigabit Ethernet switch with Power over Ethernet (PoE), Bluetooth and a USB port for accessories. The handset supports up to 1000 phonebook entries, digital volume control and multiple DTMF modes, delivering clear voice communication for office environments.

Advantages

The Snom D385 provides a high-resolution colour display with the Snom SmartScreen feature to simplify labelling of function keys and speed up operation. Multicoloured LEDs on the SmartScreen keys make status and function visibility easier. Built-in HD audio with a Digital Signal Processor (DSP) optimises call quality in real time. Integrated connectivity options include gigabit Ethernet with PoE, Bluetooth and USB for headsets or dongles, allowing flexible accessory use and smooth integration into business networks.

Suitable for

Reception desks and front-office staff
Private offices and shared workspaces
Small and medium-sized business phone systems
Conference setups when combined with DECT dongle and expansion speaker

Key specifications

Display: 4.3" inclinable TFT colour display
Lines: Up to 12 lines
Phonebook capacity: Up to 1000 entries
Audio: HD audio with integrated DSP
Connectivity: Gigabit Ethernet, PoE, Bluetooth, USB
DTMF modes: In-band, out-of-band, SIP INFO
Handset type: Wired handset
Colour: Black
Weight: 0.88 kg

How to use

Connect the Snom D385 to your network using the gigabit Ethernet port; Power over Ethernet (PoE) can be used if available, otherwise use an appropriate power adapter. Attach any USB accessories such as a headset or the Snom D3, and pair Bluetooth devices through the phone’s settings menu. Configure accounts and line keys via the phone’s web interface or your VoIP system’s provisioning tools. Assign speed-dialling or function actions to SmartScreen keys directly on the device or through the telephone system.

Usage recommendations

For conference use, add the A230 DECT dongle and the Snom C52-SP expansion speaker to convert the D385 into a hands-free conferencing device. Keep firmware up to date (firmware version 10 or later recommended) to benefit from the redesigned user interface and feature improvements.

Specifications

Display:: TFT
Touchscreen:: No
Lines quantity:: 12 lines
Speakerphone:: Yes
Bluetooth:: Yes
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Weight:: 0.88 kg
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: TFT
Touchscreen:: No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 4.3 "
Backlight display:: Yes

Phone features

Conference call:: Yes
Short Message Service (SMS):: Yes
Phonebook capacity:: 1000 entries
Caller ID:: Yes
Call forwarding:: Yes
Redialing:: Yes
Answering machine:: Yes
Call waiting:: Yes
Speed dialling:: Yes
Call hold:: Yes
Lines quantity:: 12 lines
Do not disturb function:: Yes
Call pick up:: Yes
Call park:: Yes
Call transfer:: Yes
Call history:: Yes

Video

Video call:: No

Camera

Front camera:: No

Audio

Speakerphone:: Yes
Voice codecs:: G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10
Microphone mute:: Yes
Voice activity detection:: Yes
Comfort noise generation (CNG):: Yes

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 2
Expansion module support:: Yes

Network

Supported network protocols:: DHCP, HTTP, NTP, LDAP, TFTP, HTTPS
Ethernet LAN:: Yes
Networking standards:: IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q
Bluetooth:: Yes
Wi-Fi:: No
Ethernet LAN data rates:: 10, 1000, 100
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.: 10 W
AC adapter output voltage:: 5
Power over Ethernet (PoE):: Yes

Weight & dimensions

Weight:: 0.88 kg
Height:: 120 mm
Width:: 250 mm
Depth:: 185 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -10 - 45
Operating temperature (T-T):: 0 - 35
Storage relative humidity (H-H):: 5 - 95

Certificates

Certification:: CE
Safety:: IEC 60950

Packaging content

Cables included:: LAN (RJ-45)
Manual:: Yes
Quick start guide:: Yes
Number of handles included:: 1 pc(s)

Logistics data

Harmonized System (HS) code:: 85171800

Management features

Volume control:: Digital
Number of programmable keys:: 48

Design

Product colour:: Black
Mounting:: Desk/Wall
Device lock:: Yes
Handset type:: Wired handset
Product type:: IP Phone

Performance

Dual-Tone Multi-Frequency (DTMF) modes:: Out-of band, In-band, SIP info

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Instructions

mmo_38296572_1549366976_5082_8846.pdf

Description

Instructions

mmo_38296572_1549366976_5082_8846.pdf

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Warehouse	Stock	Delivery to the store	Store Price
WH94	48	01.07.2026 Best delivery	200.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	2	15.07.2026	193.99 €

200.99 €

Stock: 48

Delivery Date: 01.07.2026 Best delivery

Warehouse: WH94

Available only for legal entities

193.99 €

Stock: 2

Delivery Date: 15.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the IP Phone Snom D385 cost, and is it available for purchase?

The price is 193.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Snom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Snom service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Snom D385?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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