IP Phone Snom D385N

Name: IP Phone Snom D385N Black 00004600
Brand: snom technology
SKU: 4955782
Price: 177.99 EUR
Availability: InStock

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IP Phone Snom D385N Black 12 lines TFT display Wired handset

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Snom D385N is an advanced IP phone featuring 12 lines, a 4.3" TFT display, and a wired handset. It operates on Linux and supports various DTMF modes. With a phonebook capacity of 1000 entries and easy volume control, it is designed for efficient communication in professional environments.

Available for order: 7 pcs.

Warranty: 2 Years

SKU: 4955782

Manufacturer: snom technology

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Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

10.08.2026 {{selectedOffer.officeDeliveryString}}

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13.08.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.88 kg)

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Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

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Product information

Description

The Snom D385N is an IP phone combining a 4.3" high-resolution TFT colour display, a second monochrome display for flexible key labelling, and a wired handset. Designed for professional office environments, the device supports up to 12 lines, offers a 1000-entry phonebook and runs on a Linux-based platform. Built-in HD audio processing via a digital signal processor (DSP) ensures clear voice quality, while an integrated Gigabit Ethernet switch with Power over Ethernet (PoE) support simplifies network and power cabling.

Advantages

The Snom D385N provides a tiltable 4.3" colour display and a second display for direct digital labelling of function keys, eliminating the need for manual labels. Multicoloured LEDs on the second display make status information clearly visible, and the device offers 48 programmable keys across four switchable pages for BLF, speed dial, call forwarding and other functions. Integrated DSP-based HD audio improves call clarity, and the built-in Gigabit Ethernet switch with PoE reduces the need for separate power adapters. A USB port and Bluetooth support on related models allow easy pairing of headsets and accessories.

Suitable for

Reception desks and shared office phones
Call centres and multi-line administrative roles
Conference rooms when combined with compatible DECT or conference accessories

Key specifications

Lines: up to 12 SIP lines
Display: 4.3" high-resolution TFT colour display plus second b/w display
Phonebook capacity: 1000 entries
Programmable keys: 48 keys across four pages with multicoloured LEDs
Audio: HD audio via integrated DSP
Connectivity: Gigabit Ethernet switch with PoE support, USB port
Operating system: Linux-based
MPN: 00004600, EAN: 4260059583855

How to use

Connect the Snom D385N to a Gigabit PoE-enabled switch or supply power via a compatible adapter, then connect it to your SIP-based telephone system. Use the tiltable 4.3" display to navigate call lists, contacts and settings. Program BLF, speed dials or other functions directly on the second display keys or through the phone’s web interface. Pair USB headsets or compatible accessories through the USB port as required.

Usage recommendations

For optimal voice quality, use the handset or a compatible HD USB headset and ensure PoE is provided from a managed switch or a certified PoE injector. Keep the firmware up to date via your provisioning system to maintain security and feature compatibility.

Specifications

Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.: 1 pc(s)
Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: No
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.: No
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: No
Phonebook capacity: The number of names/numbers that can be stored in the phonebook of a phone.: 1000 entries
Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.: Yes
Lines quantity: The number of lines in the phone.: 12 lines
Product type: The sub-category of the product.: IP Phone
Product colour: The colour e.g. red, blue, green, black, white.: Black

All features

Packaging content

Cables included:: LAN (RJ-45)
Manual:: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes
Number of handles included: The amount of handles, which are the part by which a thing is held, carried or controlled.: 1 pc(s)

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.88 kg
Height: The measurement of the product from head to foot or from base to top.: 120 mm
Depth: The distance from the front to the back of something.: 185 mm
Width: The measurement or extent of something from side to side.: 250 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -10 - 45
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 0 - 35
Storage relative humidity (H-H):: 5 - 95

Power

Power consumption (typical): Amount of power consumed by this model, often expressed in watts (W). Typical values that manufacturers give are power consumption when off, standby/suspended mode, typical use, maximum usage.: 10 W
AC adapter output current:: 2 A
AC adapter output voltage:: 5
Input frequency: The frequency (Hz) which is required to power the product.: 50/60
AC adapter input voltage:: 100 - 240
Power over Ethernet (PoE): The device supports Power over Ethernet (PoE), which is one of several standardized or ad-hoc systems which pass electrical power along with data on Ethernet cabling. This allows a single cable to provide both data connection and electrical power to devices such as wireless access points or IP cameras.: Yes

Ports & interfaces

Ethernet LAN (RJ-45) ports: Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.: 2
DC-in jack: The socket/plug where the DC electricity supply connects to the device.: Yes
RJ-9 ports quantity:: 2
Expansion module support:: Yes
USB 2.0 ports quantity: Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.: 1

Network

Supported network protocols: Network protocols tested as compatible with this product e.g. FTP,HTML, POP.: DHCP, HTTP, NTP, LDAP, TFTP, HTTPS
Networking standards: The way in which the network is working, e.g. IEEE 802.11a, IEEE 802.11b, IEEE 802.11g.: IEEE 802.1Q, IEEE 802.1x, IEEE 802.3, IEEE 802.3af
Syslog:: Yes
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: No
Wi-Fi: Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.: No
Ethernet LAN data rates: The different speed levels of the Ethernet LAN connection.: 1000, 100, 10
Ethernet LAN interface type: The characteristics of the Ethernet LAN interface.: Gigabit Ethernet
Ethernet LAN: An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.: Yes

Audio

Voice codecs:: GSM 6.10, G.729ab, G.726, G.711Mu, G.722, G.711a
Voice activity detection:: Yes
Comfort noise generation (CNG):: Yes
Microphone mute:: Yes
Speakerphone: Device has a microphone and loudspeaker provided separately from those in the handset. This device allows multiple persons to participate in a conversation. The loudspeaker broadcasts the voice or voices of those on the other end of the telephone line, while the microphone captures all voices of those using the speakerphone.: Yes

Display

Backlight display: A backlight is a form of illumination used in liquid crystal displays (LCDs). As LCDs do not produce light themselves - unlike for example Cathode ray tube (CRT) displays - they need illumination (ambient light or a special light source) to produce a visible image. Backlights are used in small displays to increase readability in low light conditions such as in watches, and in computer displays and LCD televisions to produce light in a manner similar to a CRT display.: Yes
Touchscreen: A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.: No
Display resolution: The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.: 480 x 272
Display diagonal: Size of the display for this product, measured diagonally, usually in inches.: 4.3 "
Display: The description of display that can includes display type, resolution, size etc.: TFT

Management features

Keypad number of keys:: 12
Number of programmable keys:: 12
Number of function keys:: 9
Volume control:: Buttons

Phone features

Conference call:: Yes
Short Message Service (SMS):: Yes
Phonebook capacity: The number of names/numbers that can be stored in the phonebook of a phone.: 1000 entries
Caller ID: The name and/or number of the caller comes up on screen when they ring the phone. You also send your caller ID when you call someone else unless you choose to deactivate it.: Yes
Redialing:: Yes
Call waiting:: Yes
Speed dialling:: Yes
Call hold:: Yes
Intercom:: Yes
Do not disturb function:: Yes
Call pick up:: Yes
Call park:: Yes
Anonymous call:: Yes
Call transfer:: Yes
Call history:: Yes
Answering machine: The product contains an answering machine where you can leave messages if the phone is unanswered/engaged (busy).: Yes
Lines quantity: The number of lines in the phone.: 12 lines

Performance

Dual-Tone Multi-Frequency (DTMF) modes:: SIP info, In-band, Out-of band
Operating system installed: Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.: Linux

Design

Wall mountable: The product can be mounted on (attached to ) a wall.: Yes
Mounting: What size the mounting head of the product is, to couple it with a camera.: Desk/Wall
Device lock:: Yes
Product colour: The colour e.g. red, blue, green, black, white.: Black
Handset type:: Wired handset
Product type: The sub-category of the product.: IP Phone

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Instructions

mmo_97420003_1723464642_8563_1900212.pdf

Description

Instructions

mmo_97420003_1723464642_8563_1900212.pdf

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Customer reviews

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Customer questions

FAQ

How much does the IP Phone Snom D385N cost, and is it available for purchase?

The price is 177.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 7 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 10.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All snom technology products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized snom technology service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of handles included, power over ethernet (poe), bluetooth, wi-fi, ethernet lan, speakerphone, touchscreen, phonebook capacity, caller id, lines quantity, product type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Snom D385N?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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IP Phone Snom D385N Black 12 lines TFT display Wired handset

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Packaging content

Weight & dimensions

Operational conditions

Power

Ports & interfaces

Network

Audio

Display

Management features

Phone features

Performance

Design

Instructions

Description

Instructions

Similar products

Product comparison

Customer reviews

Customer questions

How much does the IP Phone Snom D385N cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for IP Phone Snom D385N?