IP Phone Snom D385N

Name: IP Phone Snom D385N Black 00004600
Brand: snom technology
SKU: 4955782
Price: 170.49 EUR
Availability: InStock

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IP Phone Snom D385N Black 12 lines TFT display Wired handset

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The Snom D385N is an advanced IP phone featuring 12 lines, a 4.3" TFT display, and a wired handset. It operates on Linux and supports various DTMF modes. With a phonebook capacity of 1000 entries and easy volume control, it is designed for efficient communication in professional environments.

Available for order: 2 pcs.

Warranty: 2 Years

SKU: 4955782

Manufacturer: snom technology

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Deliver the order:

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2b. Kengaraga str., Riga, Latvia, LV-1063

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From 4.99 € (Weight: 0.88 kg)

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Product information

Description

The Snom D385N is an IP phone combining a 4.3" high-resolution TFT colour display, a second monochrome display for flexible key labelling, and a wired handset. Designed for professional office environments, the device supports up to 12 lines, offers a 1000-entry phonebook and runs on a Linux-based platform. Built-in HD audio processing via a digital signal processor (DSP) ensures clear voice quality, while an integrated Gigabit Ethernet switch with Power over Ethernet (PoE) support simplifies network and power cabling.

Advantages

The Snom D385N provides a tiltable 4.3" colour display and a second display for direct digital labelling of function keys, eliminating the need for manual labels. Multicoloured LEDs on the second display make status information clearly visible, and the device offers 48 programmable keys across four switchable pages for BLF, speed dial, call forwarding and other functions. Integrated DSP-based HD audio improves call clarity, and the built-in Gigabit Ethernet switch with PoE reduces the need for separate power adapters. A USB port and Bluetooth support on related models allow easy pairing of headsets and accessories.

Suitable for

Reception desks and shared office phones
Call centres and multi-line administrative roles
Conference rooms when combined with compatible DECT or conference accessories

Key specifications

Lines: up to 12 SIP lines
Display: 4.3" high-resolution TFT colour display plus second b/w display
Phonebook capacity: 1000 entries
Programmable keys: 48 keys across four pages with multicoloured LEDs
Audio: HD audio via integrated DSP
Connectivity: Gigabit Ethernet switch with PoE support, USB port
Operating system: Linux-based
MPN: 00004600, EAN: 4260059583855

How to use

Connect the Snom D385N to a Gigabit PoE-enabled switch or supply power via a compatible adapter, then connect it to your SIP-based telephone system. Use the tiltable 4.3" display to navigate call lists, contacts and settings. Program BLF, speed dials or other functions directly on the second display keys or through the phone’s web interface. Pair USB headsets or compatible accessories through the USB port as required.

Usage recommendations

For optimal voice quality, use the handset or a compatible HD USB headset and ensure PoE is provided from a managed switch or a certified PoE injector. Keep the firmware up to date via your provisioning system to maintain security and feature compatibility.

Specifications

Display:: TFT
Touchscreen:: No
Lines quantity:: 12 lines
Speakerphone:: Yes
Bluetooth:: No
Ethernet LAN:: Yes
Power over Ethernet (PoE):: Yes
Weight:: 0.88 kg
Handset type:: Wired handset
Product colour:: Black

All features

Display

Display:: TFT
Touchscreen:: No
Display diagonal: iagonal of the visible part of the screen expressed in centimeters and inches.: 4.3 "
Display resolution:: 480 x 272
Backlight display:: Yes

Phone features

Conference call:: Yes
Short Message Service (SMS):: Yes
Phonebook capacity:: 1000 entries
Caller ID:: Yes
Redialing:: Yes
Answering machine:: Yes
Call waiting:: Yes
Speed dialling:: Yes
Call hold:: Yes
Lines quantity:: 12 lines
Intercom:: Yes
Do not disturb function:: Yes
Call pick up:: Yes
Call park:: Yes
Anonymous call:: Yes
Call transfer:: Yes
Call history:: Yes

Audio

Speakerphone:: Yes
Voice codecs:: G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10
Microphone mute:: Yes
Voice activity detection:: Yes
Comfort noise generation (CNG):: Yes

Ports & interfaces

USB 2.0 ports quantity:: 1
Ethernet LAN (RJ-45) ports:: 2
DC-in jack:: Yes
RJ-9 ports quantity:: 2
Expansion module support:: Yes

Network

Supported network protocols:: DHCP, HTTP, NTP, LDAP, TFTP, HTTPS
Ethernet LAN:: Yes
Networking standards:: IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q
Bluetooth:: No
Wi-Fi:: No
Ethernet LAN data rates:: 1000, 100, 10
Syslog:: Yes
Ethernet LAN interface type:: Gigabit Ethernet

Power

Power consumption (typical): Power consumption in switched-on state expressed in W.: 10 W
AC adapter input voltage:: 100 - 240
AC adapter output voltage:: 5
AC adapter output current:: 2 A
Input frequency:: 50/60
Power over Ethernet (PoE):: Yes

Weight & dimensions

Weight:: 0.88 kg
Height:: 120 mm
Width:: 250 mm
Depth:: 185 mm

Operational conditions

Operating relative humidity (H-H):: 5 - 95
Storage temperature (T-T):: -10 - 45
Operating temperature (T-T):: 0 - 35
Storage relative humidity (H-H):: 5 - 95

Packaging content

Cables included:: LAN (RJ-45)
Manual:: Yes
Quick start guide:: Yes
Number of handles included:: 1 pc(s)

Management features

Volume control:: Buttons
Keypad number of keys:: 12
Number of programmable keys:: 12
Number of function keys:: 9

Design

Wall mountable:: Yes
Product colour:: Black
Mounting:: Desk/Wall
Device lock:: Yes
Handset type:: Wired handset
Product type:: IP Phone

Performance

Operating system installed:: Linux
Dual-Tone Multi-Frequency (DTMF) modes:: In-band, Out-of band, SIP info

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Instructions

mmo_97420003_1723464642_8563_1900212.pdf

Description

Instructions

mmo_97420003_1723464642_8563_1900212.pdf

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Customer questions

FAQ

How much does the IP Phone Snom D385N cost, and is it available for purchase?

The price is 170.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 2 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All snom technology products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized snom technology service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for IP Phone Snom D385N?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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