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header-product Ubiquiti UCG-Max-NS gateway/controller 10 100 1000 2500 Mbit/s

Ubiquiti UCG-Max-NS gateway/controller 10 100 1000 2500 Mbit/s

Ubiquiti UCG-Max-NS gateway/controller Photo 1
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Short description

The Ubiquiti UCG-Max-NS is a high-performance gateway/controller supporting Ethernet LAN data rates of 10, 100, 1000, and 2500 Mbit/s. It features a polycarbonate enclosure, LED indicators, and an ARM Cortex processor. Designed for efficient network management, it operates on a wide input voltage range of 100-240 V and has a maximum power consumption of 16.1 W.
Warranty: 2 Years
SKU: 11448721
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Product information

Description

Enjoy peace of mind with 24-hour professional support now available globally as an upgraded support tier. This service provides continuous access to trained support personnel who can assist with technical issues, account questions, and service-related inquiries around the clock.

Advantages

The 24-hour professional support tier ensures uninterrupted assistance any time of day, helping to reduce downtime and resolve issues faster. Global availability means support is accessible from multiple regions, and the upgraded tier offers prioritized handling compared with standard support options.

Key specifications

  • Availability: 24 hours a day, 7 days a week
  • Coverage: Global
  • Support level: Upgraded / priority handling
  • Assistance types: Technical support, account and service inquiries

How to use

Access the 24-hour professional support through the designated contact channels provided with your service plan—such as phone, email, or support portal. Provide your account details and a clear description of the issue to receive faster, prioritized assistance from the support team.

Recommendations

Keep your account information and service details ready when contacting support to streamline the resolution process. Use the support portal for tracking ongoing requests and attach relevant logs or screenshots when possible.

Specifications

Ethernet LAN (RJ-45) ports:
5
Weight:
0.46 kg
Product colour:
White
All features
Number of processors installed:
1
Processor family:
ARM Cortex
Control display unit:
Yes

Operational conditions

Operating relative humidity (H-H):
5 - 95
Operating temperature (T-T):
-10 - 40

Network

Cabling technology:
10/100/1000Base-T(X)
Ethernet LAN data rates:
10, 100, 1000, 2500
VLAN support:
Yes

Features

Processor frequency:
1500 MHz
Internal memory:
3000 MB
Processor model:
Cortex-A53
Processor manufacturer:
ARM
Built-in processor:
Yes

Security

Firewall security:
Yes

Other features

Input voltage:
100 - 240

Power

Output voltage:
5
Input current:
5
Power consumption (max):
16.1 W

Protocols

DHCP server:
Yes

Ports & interfaces

WAN connection:
Ethernet (RJ-45)
Ethernet LAN (RJ-45) ports:
5

Weight & dimensions

Weight:
0.46 kg
Height:
30 mm
Width:
141.8 mm
Depth:
127.6 mm

Management features

Quality of Service (QoS) support:
Yes
Reset button:
Yes

Packaging content

AC adapter included:
Yes
Cables included:
LAN (RJ-45)
Manual:
Yes

Design

LED indicators:
LAN
Product colour:
White
Display type:
LCM

Certificates

Compliance certificates:
CE, Federal Communications Commission (FCC), Industry Canada (IC)

Description

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Customer reviews

Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All UBIQUITI products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized UBIQUITI service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ethernet lan (rj-45) ports, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Fast Delivery Get your orders as quickly as possible — right to your door, parcel lockers, or pickup points across Latvia and the EU.
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Secure Payment Pay the way you prefer: cash, VISA, MasterCard, Apple Pay, Google Pay, bank transfer, or 0% installment plan.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.